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United States Managed Services Market Outlook Report - Market Size, Share Analysis and Forecast (2025-2034)
Market Report I 2025-06-06 I 112 Pages I EMR Inc.
The United States managed services market size reached approximately USD 23.34 Billion in 2024. The market is projected to grow at a CAGR of 10.40% between 2025 and 2034, reaching a value of around USD 62.78 Billion by 2034.
Managed services refer to the process of outsourcing routine technological responsibilities to an external party to boost the return on investment and ensure an improvement in business operations. A managed services provider can create the IT strategy for managing customer networks and handle the cybersecurity and data backup requirements of its clients easily. This helps companies realise better uptime and focus on their strategic projects.
The market is being driven by the need to reduce infrastructure maintenance costs for businesses. The shift towards cloud-based storage platforms is another key driver of the United States managed services market.
Key Trends and Developments
Use of automation and AI technologies; the increasing popularity of cloud computing and data analytics; and the widespread adoption of IoT devices are the major trends impacting the United States managed services market growth.
United States Managed Services Market Trends
Cloud computingservices enable managed service providers to make user management simple. By incorporating a simple change in coding, they can deliver the latest features in their solutions to their clients. As an increasing number of small and medium-sized businesses shift to cloud computing, the United States managed services market size is expected to expand in the forecast period.
The large volume of data generated by IoT devices creates a huge business opportunity for companies, which can be utilised to improve customer experience and operational efficiency. Managed service providers ensure that IoT devices are secure and functional and deliver good value to business. This is expected to reduce business costs and drive the United States managed services market development.
Market Segmentation
"United States Managed Services Market Report and Forecast 2025-2034" offers a detailed analysis of the market based on the following segments:
Market Breakup by Service Type
- Managed IT Infrastructure and Data Centre
- Managed Network
- Managed Mobility
- Managed Communication and Collaboration
- Managed Information Service
- Managed Security
Market Breakup by Deployment
- On-premises
- Cloud
Market Breakup by Enterprise Size
- Small and Medium Enterprises
- Large Enterprises
Market Breakup by End Use
- BFSI
- Government
- Healthcare
- IT and Telecom
- Manufacturing
- Media and Entertainment
- Retail
- Others
Market Breakup by Region
- New England
- Mideast
- Great Lakes
- Plains
- Southeast
- Southwest
- Rocky Mountain
- Far West
Small and medium enterprises are expected to dominate the United States managed services market share in the forecast period
SMEs utilise resources for core activities and need help with using technology in a way that drives their business forward. Sometimes, the internal system complexity increases to a level where it can be resolved only through technical experts specialising in a specific industry vertical. Managed service providers enable small and medium enterprises to reduce their expenditure on maintaining an IT support team, which is likely to influence the United States managed services market expansion in the forecast period.
Large enterprises are expected to witness a stable increase in demand for managed services in the forecast period as they shift their operations to the cloud and adopt precautionary measures to mitigate cybersecurity threats.
Managed security is expected to lead the market in the coming years
Managed security services can monitor, analyse, and investigate malicious codes and detect any attempted/ successful security breaches. In 2021, 1862 data breaches occurred in the United States, recording a year-on-year growth of 68%. This is expected to boost the demand for managed security services in the forecast period.
In the United States managed services market, managed networks and managed mobility are also expected to gain popularity over the forecast period. This can be attributed to an increase in the demand for maintaining consumer network infrastructure and process management services needed by an organisation to supportsmartphones, tablets, and other devices with good connectivity.
Competitive Landscape
Major players in the United States managed services market are investing in the research and development of new technologies
Other key players in the United States managed services market include Accenture plc, Amazon Web Services, Inc., HP Development Company, L.P., Verizon Communications, Inc., Telefonaktiebolaget LM Ericsson, DXC Technology Company, and Rackspace Technology, Inc., among others.
1 Executive Summary
1.1 Market Size 2024-2025
1.2 Market Growth 2025(F)-2034(F)
1.3 Key Demand Drivers
1.4 Key Players and Competitive Structure
1.5 Industry Best Practices
1.6 Recent Trends and Developments
1.7 Industry Outlook
2 Market Overview and Stakeholder Insights
2.1 Market Trends
2.2 Key Verticals
2.3 Key Regions
2.4 Supplier Power
2.5 Buyer Power
2.6 Key Market Opportunities and Risks
2.7 Key Initiatives by Stakeholders
3 Economic Summary
3.1 GDP Outlook
3.2 GDP Per Capita Growth
3.3 Inflation Trends
3.4 Democracy Index
3.5 Gross Public Debt Ratios
3.6 Balance of Payment (BoP) Position
3.7 Population Outlook
3.8 Urbanisation Trends
4 Country Risk Profiles
4.1 Country Risk
4.2 Business Climate
5 North America Managed Services Market Overview
5.1 Key Industry Highlights
5.2 North America Managed Services Historical Market (2018-2024)
5.3 North America Managed Services Market Forecast (2025-2034)
6 United States Managed Services Market Overview
6.1 Key Industry Highlights
6.2 United States Managed Services Historical Market (2018-2024)
6.3 United States Managed Services Market Forecast (2025-2034)
7 United States Managed Services Market by Service Type
7.1 Managed IT Infrastructure and Data Centre
7.1.1 Historical Trend (2018-2024)
7.1.2 Forecast Trend (2025-2034)
7.1.3 Breakup by Type
7.1.3.1 Server Management
7.1.3.2 Storage Management
7.1.3.3 Managed Print Services
7.1.3.4 Others
7.2 Managed Network
7.2.1 Historical Trend (2018-2024)
7.2.2 Forecast Trend (2025-2034)
7.2.3 Breakup by Type
7.2.3.1 Managed Wi-Fi
7.2.3.2 Managed LAN
7.2.3.3 Managed VPN
7.2.3.4 Managed WAN
7.2.3.5 Network Monitoring
7.2.3.6 Others
7.3 Managed Mobility
7.3.1 Historical Trend (2018-2024)
7.3.2 Forecast Trend (2025-2034)
7.3.3 Breakup by Type
7.3.3.1 Application Management
7.3.3.2 Device Life Cycle Management
7.4 Managed Communication and Collaboration
7.4.1 Historical Trend (2018-2024)
7.4.2 Forecast Trend (2025-2034)
7.4.3 Breakup by Type
7.4.3.1 Managed Voice over Internet Protocol (VoIP)
7.4.3.2 Managed Unified Communications as a Service (UCaaS)
7.4.3.3 Others
7.5 Managed Information Service
7.5.1 Historical Trend (2018-2024)
7.5.2 Forecast Trend (2025-2034)
7.5.3 Breakup by Type
7.5.3.1 Managed Operational Support Systems/Business Support Systems (OSS/BSS)
7.5.3.2 Business Process Management
7.6 Managed Security
7.6.1 Historical Trend (2018-2024)
7.6.2 Forecast Trend (2025-2034)
7.6.3 Breakup by Type
7.6.3.1 Managed Identity and Access Management
7.6.3.2 Managed Firewall
7.6.3.3 Managed Vulnerability Management
7.6.3.4 Managed Risk and Compliance Management
7.6.3.5 Managed Antivirus/Antimalware
7.6.3.6 Managed Unified Threat Management
7.6.3.7 Managed Security Information and Event Management (SIEM)
7.6.3.8 Managed Intrusion Detection Systems/Intrusion Prevention Systems
7.6.3.9 Others
8 United States Managed Services Market by Deployment
8.1 On-premises
8.1.1 Historical Trend (2018-2024)
8.1.2 Forecast Trend (2025-2034)
8.2 Cloud
8.2.1 Historical Trend (2018-2024)
8.2.2 Forecast Trend (2025-2034)
9 United States Managed Services Market by Enterprise Size
9.1 Small and Medium Enterprises
9.1.1 Historical Trend (2018-2024)
9.1.2 Forecast Trend (2025-2034)
9.2 Large Enterprises
9.2.1 Historical Trend (2018-2024)
9.2.2 Forecast Trend (2025-2034)
10 United States Managed Services Market by End Use
10.1 BFSI
10.1.1 Historical Trend (2018-2024)
10.1.2 Forecast Trend (2025-2034)
10.2 Government
10.2.1 Historical Trend (2018-2024)
10.2.2 Forecast Trend (2025-2034)
10.3 Healthcare
10.3.1 Historical Trend (2018-2024)
10.3.2 Forecast Trend (2025-2034)
10.4 IT and Telecom
10.4.1 Historical Trend (2018-2024)
10.4.2 Forecast Trend (2025-2034)
10.5 Manufacturing
10.5.1 Historical Trend (2018-2024)
10.5.2 Forecast Trend (2025-2034)
10.6 Media and Entertainment
10.6.1 Historical Trend (2018-2024)
10.6.2 Forecast Trend (2025-2034)
10.7 Retail
10.7.1 Historical Trend (2018-2024)
10.7.2 Forecast Trend (2025-2034)
10.8 Others
11 United States Managed Services Market by Region
11.1 New England
11.1.1 Historical Trend (2018-2024)
11.1.2 Forecast Trend (2025-2034)
11.2 Mideast
11.2.1 Historical Trend (2018-2024)
11.2.2 Forecast Trend (2025-2034)
11.3 Great Lakes
11.3.1 Historical Trend (2018-2024)
11.3.2 Forecast Trend (2025-2034)
11.4 Plains
11.4.1 Historical Trend (2018-2024)
11.4.2 Forecast Trend (2025-2034)
11.5 Southeast
11.5.1 Historical Trend (2018-2024)
11.5.2 Forecast Trend (2025-2034)
11.6 Southwest
11.6.1 Historical Trend (2018-2024)
11.6.2 Forecast Trend (2025-2034)
11.7 Rocky Mountain
11.7.1 Historical Trend (2018-2024)
11.7.2 Forecast Trend (2025-2034)
11.8 Far West
11.8.1 Historical Trend (2018-2024)
11.8.2 Forecast Trend (2025-2034)
12 Market Dynamics
12.1 SWOT Analysis
12.1.1 Strengths
12.1.2 Weaknesses
12.1.3 Opportunities
12.1.4 Threats
12.2 Porter's Five Forces Analysis
12.2.1 Supplier's Power
12.2.2 Buyer's Power
12.2.3 Threat of New Entrants
12.2.4 Degree of Rivalry
12.2.5 Threat of Substitutes
12.3 Key Indicators for Demand
12.4 Key Indicators for Price
13 Competitive Landscape
13.1 Supplier Selection
13.2 Key Global Players
13.3 Key Regional Players
13.4 Key Player Strategies
13.5 Company Profiles
13.5.1 IBM Corporation
13.5.1.1 Company Overview
13.5.1.2 Product Portfolio
13.5.1.3 Demographic Reach and Achievements
13.5.1.4 Certifications
13.5.2 Cisco Systems Inc.
13.5.2.1 Company Overview
13.5.2.2 Product Portfolio
13.5.2.3 Demographic Reach and Achievements
13.5.2.4 Certifications
13.5.3 AT&T Inc.
13.5.3.1 Company Overview
13.5.3.2 Product Portfolio
13.5.3.3 Demographic Reach and Achievements
13.5.3.4 Certifications
13.5.4 Accenture plc
13.5.4.1 Company Overview
13.5.4.2 Product Portfolio
13.5.4.3 Demographic Reach and Achievements
13.5.4.4 Certifications
13.5.5 Amazon Web Services, Inc.
13.5.5.1 Company Overview
13.5.5.2 Product Portfolio
13.5.5.3 Demographic Reach and Achievements
13.5.5.4 Certifications
13.5.6 Fujitsu Limited
13.5.6.1 Company Overview
13.5.6.2 Product Portfolio
13.5.6.3 Demographic Reach and Achievements
13.5.6.4 Certifications
13.5.7 HP Development Company, L.P.
13.5.7.1 Company Overview
13.5.7.2 Product Portfolio
13.5.7.3 Demographic Reach and Achievements
13.5.7.4 Certifications
13.5.8 Verizon Communications, Inc.
13.5.8.1 Company Overview
13.5.8.2 Product Portfolio
13.5.8.3 Demographic Reach and Achievements
13.5.8.4 Certifications
13.5.9 Telefonaktiebolaget LM Ericsson
13.5.9.1 Company Overview
13.5.9.2 Product Portfolio
13.5.9.3 Demographic Reach and Achievements
13.5.9.4 Certifications
13.5.10 DXC Technology Company
13.5.10.1 Company Overview
13.5.10.2 Product Portfolio
13.5.10.3 Demographic Reach and Achievements
13.5.10.4 Certifications
13.5.11 Rackspace Technology, Inc.
13.5.11.1 Company Overview
13.5.11.2 Product Portfolio
13.5.11.3 Demographic Reach and Achievements
13.5.11.4 Certifications
13.5.12 Others
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