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Report
Singapore Airline Ancillary Services Market Research Report Forecast to 2032
Market Report I 2024-03-15 I 123 Pages I Market Research Future
Singapore Airline Ancillary Services Market Research Report Forecast to 2032
Market Overview
The Singapore airlines ancillary services market was valued at USD 860.4 million in 2022 and is expected to reach USD 3,650.8 million by 2032, with a CAGR rate of 15.9% during 2023-2032.
Singapore Airlines' ancillary services market is witnessing immense growth opportunities in the light of recovering the aviation sector and surging passenger count. The International Civil Aviation Organization (ICAO) has estimated a surge in air traffic in the Asia-Pacific region, with a tripling by 2030, offering a favorable landscape for Singapore's aviation sector. Singapore Airlines, a prominent player in this dynamic environment, is strategically positioned to leverage these opportunities. With the impending addition of 150 new aircraft, Singapore Airlines is set to bolster its ancillary services market significantly.
To support the growth, Singapore is investing in crucial infrastructure enhancements. The development of a third runway and the construction of Terminal 5 at Changi Airport signifies the country's commitment to expanding its aviation capabilities. Additionally, efforts to expand industrial land for air cargo and aerospace companies underscore Singapore's dedication to fostering a robust aviation ecosystem. Further, Airlines are well-poised to capitalize on the increasing demand for ancillary services.
This study on the Singapore airlines ancillary services market provides detailed information on industry trends, market dynamics, market size, competitive landscape, and growth opportunities. This research report categorizes the Singapore airlines ancillary services market by offering and carrier type.
Market Segmentation
By offering segment the Singapore airlines ancillary services market has been segmented into baggage fees, onboard retail & A La Carte, airline retail, FFP miles sale, and others.
Based on carrier type, the Singapore airlines ancillary services market has been divided into full-service carrier and low-cost carrier.
Based on service type, the Singapore airport concierge services market has been divided into Travel Services, Meet and Greet Service, VIP Terminal Service, Arts & Culture Information (Tour Guide), and others.
Major Players
The leading players in the Singapore airport concierge services market are Changi Airport Group, Asia Fast Track, Royal Airport Concierge, Airssist Airport Services, GroundBooker Group, Air France-KLM, Alaska Airlines, Inc., EasyJet PLC, Jetstar Asia Airways, Singapore Airlines, Emirates, Etihad, AirAsia, IndiGo, Batik Air, China Eastern Airlines, Air India Ltd., and Korean Air
TABLE OF CONTENTS
1 EXECUTIVE SUMMARY 13
2 MARKET INTRODUCTION 15
2.1 DEFINITION 15
2.2 SCOPE OF THE STUDY 15
2.3 RESEARCH OBJECTIVE 15
2.4 MARKET STRUCTURE 15
3 RESEARCH METHODOLOGY 16
4 MARKET DYNAMICS 23
4.1 INTRODUCTION 23
4.2 DRIVERS 24
4.2.1 INCREASING PASSENGER DEMAND FUELS ANCILLARY SERVICE REVENUE GROWTH 24
4.2.2 AIRLINES SEEK HIGHER PROFIT MARGINS THROUGH ANCILLARY SERVICE INNOVATIONS 24
4.2.3 DRIVERS IMPACT ANALYSIS 25
4.3 RESTRAINT 25
4.3.1 PRICE SENSITIVITY CHALLENGES ANCILLARY FEE ACCEPTANCE AND PROFITABILITY 25
4.3.2 REGULATORY CONSTRAINTS LIMIT CERTAIN ANCILLARY SERVICE OFFERINGS AND REVENUE 26
4.3.3 RESTRAINTS IMPACT ANALYSIS 26
4.4 OPPORTUNITIES 27
4.4.1 PERSONALIZATION DRIVES ANCILLARY SERVICE CUSTOMIZATION AND PASSENGER SATISFACTION 27
4.4.2 PARTNERSHIPS EXPAND ANCILLARY SERVICES AND CREATE COMPREHENSIVE TRAVEL PACKAGES 27
4.5 TRENDS 28
4.5.1 DIGITALIZATION SIMPLIFIES ANCILLARY SERVICE BOOKING AND MANAGEMENT FOR PASSENGERS 28
4.5.2 SUBSCRIPTION MODELS OFFER ALL-IN-ONE ACCESS TO ANCILLARY AIRLINE SERVICES 28
4.6 IMPACT ANALYSIS OF COVID-19 29
4.6.1 IMPACT ON WORLD TRADE 29
4.6.2 IMPACT ON GLOBAL AND SINGAPORE AVIATION INDUSTRY 29
4.6.3 IMPACT ON SINGAPORE AIRLINE ANCILLARY SERVICES MARKET 30
5 MARKET FACTOR ANALYSIS 31
5.1 SUPPLY CHAIN ANALYSIS 31
5.1.1 PROCUREMENT 32
5.1.2 INVENTORY MANAGEMENT 32
5.1.3 WAREHOUSING 32
5.1.4 SALES AND DISTRIBUTION 32
5.1.5 SERVICE DELIVERY & END USERS 32
5.2 PORTER'S FIVE FORCES MODEL 33
5.2.1 THREAT OF NEW ENTRANTS 33
5.2.2 BARGAINING POWER OF SUPPLIERS 33
5.2.3 THREAT OF SUBSTITUTES 34
5.2.4 BARGAINING POWER OF BUYERS 34
5.2.5 INTENSITY OF RIVALRY 34
5.3 MARKET SWOT ANALYSIS 35
5.4 MARKET PESTLE ANALYSIS 35
5.4.1 POLITICAL FACTORS 36
5.4.2 ECONOMIC FACTORS 36
5.4.3 SOCIOCULTURAL FACTORS 36
5.4.4 TECHNOLOGICAL FACTORS 36
5.4.5 LEGAL FACTORS 36
5.4.6 ENVIRONMENTAL FACTORS: 36
5.5 REGULATORY FRAMEWORK/STANDARDS 36
5.5.1 POLITICAL FACTORS 36
5.5.2 COMPETITION POLICY 37
5.5.3 SAFETY AND SECURITY REGULATIONS 37
5.5.4 LICENSING AND PERMITS 37
5.5.5 DATA PROTECTION 37
5.5.6 INTERNATIONAL STANDARDS AND AGREEMENTS 37
5.6 CASE STUDY 37
5.6.1 SINGAPORE AIRPORT FACIAL RECOGNITION CASE STUDY 37
5.6.2 AMADEUS ANCILLARY DYNAMIC PRICING CASE 38
6 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING 39
6.1 OVERVIEW 39
6.1.1 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2019-2032 (USD MILLION) 40
6.2 BAGGAGE FEES 40
6.3 ONBOARD RETAIL & A LA CARTE 41
6.4 AIRLINE RETAIL 41
6.5 FFP MILES SALE 42
6.6 OTHERS 42
7 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE 43
7.1 OVERVIEW 43
7.1.1 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2019-2032 (USD MILLION) 44
7.2 FULL-SERVICE CARRIER 44
7.3 LOW-COST CARRIER 45
8 SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE 46
8.1 OVERVIEW 46
8.1.1 SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2019-2032 (USD MILLION) 47
8.2 TRAVEL SERVICES 47
8.3 MEET AND GREET SERVICE 48
8.4 VIP TERMINAL SERVICE 49
8.5 ARTS & CULTURE INFORMATION (TOUR GUIDE) 50
8.6 OTHERS 50
9 COMPETITIVE LANDSCAPE 51
9.1 COMPETITIVE BENCHMARKING 53
9.2 VENDOR SHARE ANALYSIS 54
9.3 GLOBAL LIMOUSIN SERVICES PROVIDERS AT THE AIRPORTS 54
9.4 RECENT DEVELOPMENTS 55
9.4.1 COLLABORATION/ PARTNERSHIP/AGREEMENTS/CONTRACT 55
9.4.2 PRODUCT LAUNCH 59
10 COMPANY PROFILES 61
10.1 AIR FRANCE-KLM 61
10.1.1 COMPANY OVERVIEW 61
10.1.2 FINANCIAL OVERVIEW 62
10.1.3 PRODUCT/SERVICESS OFFERED 62
10.1.4 KEY DEVELOPMENTS 63
10.1.5 SWOT ANALYSIS 64
10.1.6 KEY STRATEGIES 64
10.2 ALASKA AIRLINES, INC 65
10.2.1 COMPANY OVERVIEW 65
10.2.2 FINANCIAL OVERVIEW 66
10.2.3 PRODUCT/SERVICESS OFFERED 66
10.2.4 KEY DEVELOPMENTS 67
10.2.5 SWOT ANALYSIS 68
10.2.6 KEY STRATEGIES 68
10.3 EASYJET PLC 69
10.3.1 COMPANY OVERVIEW 69
10.3.2 FINANCIAL OVERVIEW 70
10.3.3 PRODUCT/SERVICESS OFFERED 70
10.3.4 KEY DEVELOPMENTS 71
10.3.5 SWOT ANALYSIS 71
10.3.6 KEY STRATEGIES 72
10.4 JETSTAR ASIA AIRWAYS (QANTAS) 73
10.4.1 COMPANY OVERVIEW 73
10.4.2 FINANCIAL OVERVIEW 74
10.4.3 SOLUTIONS OFFERED 75
10.4.4 KEY DEVELOPMENTS 75
10.4.5 SWOT ANALYSIS 76
10.4.6 KEY STRATEGIES 76
10.5 SINGAPORE AIRLINES 77
10.5.1 COMPANY OVERVIEW 77
10.5.2 FINANCIAL OVERVIEW 78
10.5.3 SOLUTIONS OFFERED 78
10.5.4 KEY DEVELOPMENTS 79
10.5.5 SWOT ANALYSIS 79
10.5.6 KEY STRATEGIES 80
10.6 EMIRATES 81
10.6.1 COMPANY OVERVIEW 81
10.6.2 FINANCIAL OVERVIEW 82
10.6.3 SOLUTIONS OFFERED 83
10.6.4 KEY DEVELOPMENTS 83
10.6.5 SWOT ANALYSIS 84
10.6.6 KEY STRATEGIES 84
10.7 ETIHAD 85
10.7.1 COMPANY OVERVIEW 85
10.7.2 FINANCIAL OVERVIEW 86
10.7.3 SOLUTIONS OFFERED 87
10.7.4 KEY DEVELOPMENTS 87
10.7.5 SWOT ANALYSIS 88
10.7.6 KEY STRATEGIES 88
10.8 AIRASIA 89
10.8.1 COMPANY OVERVIEW 89
10.8.2 FINANCIAL OVERVIEW 90
10.8.3 SOLUTIONS OFFERED 91
10.8.4 KEY DEVELOPMENTS 91
10.8.5 SWOT ANALYSIS 92
10.8.6 KEY STRATEGIES 92
10.9 INDIGO 93
10.9.1 COMPANY OVERVIEW 93
10.9.2 FINANCIAL OVERVIEW 94
10.9.3 SOLUTIONS OFFERED 95
10.9.4 KEY DEVELOPMENTS 95
10.9.5 SWOT ANALYSIS 96
10.9.6 KEY STRATEGIES 96
10.10 MALINDO AIRWAYS SDN BHD (BATIK AIR) 97
10.10.1 COMPANY OVERVIEW 97
10.10.2 FINANCIAL OVERVIEW 97
10.10.3 SOLUTIONS OFFERED 97
10.10.4 KEY DEVELOPMENTS 98
10.10.5 SWOT ANALYSIS 98
10.10.6 KEY STRATEGIES 99
10.11 CHINA EASTERN AIRLINES 100
10.11.1 COMPANY OVERVIEW 100
10.11.2 FINANCIAL OVERVIEW 101
10.11.3 SOLUTIONS OFFERED 101
10.11.4 KEY DEVELOPMENTS 102
10.11.5 SWOT ANALYSIS 102
10.11.6 KEY STRATEGIES 103
10.12 AIR INDIA LTD. 104
10.12.1 COMPANY OVERVIEW 104
10.12.2 FINANCIAL OVERVIEW 105
10.12.3 SOLUTIONS OFFERED 106
10.12.4 KEY DEVELOPMENTS 106
10.12.5 SWOT ANALYSIS 107
10.12.6 KEY STRATEGIES 107
10.13 KOREAN AIR LINES CO., LTD. 108
10.13.1 COMPANY OVERVIEW 108
10.13.2 FINANCIAL OVERVIEW 109
10.13.3 SOLUTIONS OFFERED 109
10.13.4 KEY DEVELOPMENTS 110
10.13.5 SWOT ANALYSIS 111
10.13.6 KEY STRATEGIES 111
10.14 CHANGI AIRPORT GROUP 112
10.14.1 COMPANY OVERVIEW 112
10.14.2 FINANCIAL OVERVIEW 113
10.14.3 PRODUCT/SERVICESS OFFERED 113
10.14.4 KEY DEVELOPMENTS 114
10.14.5 SWOT ANALYSIS 114
10.14.6 KEY STRATEGIES 114
10.15 ASIA FAST TRACK 115
10.15.1 COMPANY OVERVIEW 115
10.15.2 FINANCIAL OVERVIEW 115
10.15.3 PRODUCT/SERVICESS OFFERED 115
10.15.4 KEY DEVELOPMENTS 115
10.15.5 SWOT ANALYSIS 116
10.15.6 KEY STRATEGIES 116
10.16 ROYAL AIRPORT CONCIERGE 117
10.16.1 COMPANY OVERVIEW 117
10.16.2 FINANCIAL OVERVIEW 117
10.16.3 PRODUCT/SERVICESS OFFERED 117
10.16.4 KEY DEVELOPMENTS 117
10.16.5 SWOT ANALYSIS 118
10.17 AIRSSIST AIRPORT SERVICES 119
10.17.1 COMPANY OVERVIEW 119
10.17.2 FINANCIAL OVERVIEW 119
10.17.3 PRODUCT/SERVICESS OFFERED 119
10.17.4 KEY DEVELOPMENTS 119
10.17.5 SWOT ANALYSIS 120
10.17.6 KEY STRATEGIES 120
10.18 GROUNDBOOKER GROUP 121
10.18.1 COMPANY OVERVIEW 121
10.18.2 FINANCIAL OVERVIEW 121
10.18.3 SOLUTIONS OFFERED 121
10.18.4 KEY DEVELOPMENTS 121
10.18.5 SWOT ANALYSIS 122
?
LIST OF TABLES
TABLE 1 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2019-2032 (USD MILLION) 40
TABLE 2 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2019-2032 (USD MILLION) 44
TABLE 3 SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2019-2032 (USD MILLION) 47
TABLE 4 GLOBAL LIMOUSIN SERVICES PROVIDERS AT THE AIRPORTS 54
TABLE 5 COLLABORATION/ PARTNERSHIP/AGREEMENTS/CONTRACT 55
TABLE 6 PRODUCT LAUNCH/PRODUCT EXPANSION/SITE EXPANSION 59
TABLE 7 AIR FRANCE-KLM: PRODUCT/SERVICESS OFFERED 62
TABLE 8 AIR FRANCE-KLM: KEY DEVELOPMENTS 63
TABLE 9 ALASKA AIRLINES, INC: PRODUCT/SERVICESS OFFERED 66
TABLE 10 ALASKA AIRLINES, INC: KEY DEVELOPMENTS 67
TABLE 11 EASYJET PLC: PRODUCT/SERVICESS OFFERED 70
TABLE 12 EASYJET PLC: KEY DEVELOPMENTS 71
TABLE 13 JETSTAR ASIA AIRWAYS (QANTAS): SOLUTIONS OFFERED 75
TABLE 14 JETSTAR ASIA AIRWAYS (QANTAS): KEY DEVELOPMENTS 75
TABLE 15 SINGAPORE AIRLINES: SOLUTIONS OFFERED 78
TABLE 16 SINGAPORE AIRLINES: KEY DEVELOPMENTS 79
TABLE 17 EMIRATES: SOLUTIONS OFFERED 83
TABLE 18 EMIRATES: KEY DEVELOPMENTS 83
TABLE 19 ETIHAD: SOLUTIONS OFFERED 87
TABLE 20 ETIHAD: KEY DEVELOPMENTS 87
TABLE 21 AIRASIA: SOLUTIONS OFFERED 91
TABLE 22 AIRASIA: KEY DEVELOPMENTS 91
TABLE 23 INDIGO: SOLUTIONS OFFERED 95
TABLE 24 INDIGO: KEY DEVELOPMENTS 95
TABLE 25 MALINDO AIRWAYS SDN BHD (BATIK AIR): SOLUTIONS OFFERED 97
TABLE 26 MALINDO AIRWAYS SDN BHD (BATIK AIR): KEY DEVELOPMENTS 98
TABLE 27 CHINA EASTERN AIRLINES: SOLUTIONS OFFERED 101
TABLE 28 CHINA EASTERN AIRLINES: KEY DEVELOPMENTS 102
TABLE 29 AIR INDIA LTD.: SOLUTIONS OFFERED 106
TABLE 30 AIR INDIA LTD.: KEY DEVELOPMENTS 106
TABLE 31 KOREAN AIR LINES CO., LTD.: SOLUTIONS OFFERED 109
TABLE 32 KOREAN AIR LINES CO., LTD.: KEY DEVELOPMENTS 110
TABLE 33 CHANGI AIRPORT GROUP: PRODUCT/SERVICESS OFFERED 113
TABLE 34 CHANGI AIRPORT GROUP: KEY DEVELOPMENTS 114
TABLE 35 ASIA FAST TRACK: PRODUCT/SERVICESS OFFERED 115
TABLE 36 ROYAL AIRPORT CONCIERGE: PRODUCT/SERVICESS OFFERED 117
TABLE 37 AIRSSIST AIRPORT SERVICES: PRODUCT/SERVICESS OFFERED 119
TABLE 38 GROUNDBOOKER GROUP: SOLUTIONS OFFERED 121
LIST OF FIGURES
FIGURE 1 MARKET SYNOPSIS 14
FIGURE 2 MARKET ATTRACTIVENESS ANALYSIS: SINGAPORE AIRLINES ANCILLARY SERVICES MARKET
FIGURE 3 SINGAPORE AIRLINES ANCILLARY SERVICES MARKET: STRUCTURE 15
FIGURE 4 BOTTOM-UP AND TOP-DOWN APPROACHES 20
FIGURE 5 MARKET DYNAMIC ANALYSIS OF THE SINGAPORE AIRLINE ANCILLARY SERVICES MARKET 23
FIGURE 6 DRIVER IMPACT ANALYSIS 25
FIGURE 7 RESTRAINTS IMPACT ANALYSIS 26
FIGURE 8 SUPPLY CHAIN ANALYSIS: SINGAPORE AIRLINE ANCILLARY SERVICES MARKET 31
FIGURE 9 PORTER'S FIVE FORCES ANALYSIS: SINGAPORE AIRLINE ANCILLARY SERVICES MARKET 33
FIGURE 10 MARKET SWOT ANALYSIS: SINGAPORE AIRLINE ANCILLARY SERVICES MARKET 35
FIGURE 11 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2022 (% SHARE) 39
FIGURE 12 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2022 VS 2032 (USD MILLION) 39
FIGURE 13 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2022 (% SHARE) 43
FIGURE 14 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2022 VS 2032 (USD MILLION) 43
FIGURE 15 SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2022 (% SHARE) 46
FIGURE 16 SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2022 VS 2032 (USD MILLION) 46
FIGURE 17 AIRLINE ANCILLARY SERVICES MARKET: COMPETITIVE BENCHMARKING 53
FIGURE 18 VENDOR SHARE ANALYSIS, AIRLINE ANCILLARY SERVICES, 2022 (%) 54
FIGURE 19 VENDOR SHARE ANALYSIS, AIRPORT CONCIERGE SERVICES, 2022 (%) 54
FIGURE 20 AIR FRANCE-KLM: FINANCIAL OVERVIEW SNAPSHOT 62
FIGURE 21 AIR FRANCE-KLM: SWOT ANALYSIS 64
FIGURE 22 ALASKA AIRLINES, INC: FINANCIAL OVERVIEW SNAPSHOT 66
FIGURE 23 ALASKA AIRLINES, INC: SWOT ANALYSIS 68
FIGURE 24 EASYJET PLC: FINANCIAL OVERVIEW SNAPSHOT 70
FIGURE 25 EASYJET PLC: SWOT ANALYSIS 71
FIGURE 26 JETSTAR ASIA AIRWAYS (QANTAS): FINANCIAL OVERVIEW SNAPSHOT 74
FIGURE 27 JETSTAR ASIA AIRWAYS (QANTAS): SWOT ANALYSIS 76
FIGURE 28 SINGAPORE AIRLINES: FINANCIAL OVERVIEW SNAPSHOT 78
FIGURE 29 SINGAPORE AIRLINES: SWOT ANALYSIS 79
FIGURE 30 EMIRATES: FINANCIAL OVERVIEW SNAPSHOT 82
FIGURE 31 EMIRATES: SWOT ANALYSIS 84
FIGURE 32 ETIHAD: FINANCIAL OVERVIEW SNAPSHOT 86
FIGURE 33 ETIHAD: SWOT ANALYSIS 88
FIGURE 34 AIRASIA: FINANCIAL OVERVIEW SNAPSHOT 90
FIGURE 35 AIRASIA: SWOT ANALYSIS 92
FIGURE 36 INDIGO: FINANCIAL OVERVIEW SNAPSHOT 94
FIGURE 37 INDIGO: SWOT ANALYSIS 96
FIGURE 38 MALINDO AIRWAYS SDN BHD (BATIK AIR): SWOT ANALYSIS 98
FIGURE 39 CHINA EASTERN AIRLINES: FINANCIAL OVERVIEW SNAPSHOT 101
FIGURE 40 CHINA EASTERN AIRLINES: SWOT ANALYSIS 102
FIGURE 41 AIR INDIA LTD.: FINANCIAL OVERVIEW SNAPSHOT 105
FIGURE 42 AIR INDIA LTD.: SWOT ANALYSIS 107
FIGURE 43 KOREAN AIR LINES CO., LTD.: FINANCIAL OVERVIEW SNAPSHOT 109
FIGURE 44 KOREAN AIR LINES CO., LTD.: SWOT ANALYSIS 111
FIGURE 45 CHANGI AIRPORT GROUP: FINANCIAL OVERVIEW SNAPSHOT 113
FIGURE 46 CHANGI AIRPORT GROUP: SWOT ANALYSIS 114
FIGURE 47 ASIA FAST TRACK: SWOT ANALYSIS 116
FIGURE 48 ROYAL AIRPORT CONCIERGE: SWOT ANALYSIS 118
FIGURE 49 AIRSSIST AIRPORT SERVICES: SWOT ANALYSIS 120
FIGURE 50 GROUNDBOOKER GROUP: SWOT ANALYSIS 122
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