Saudi Arabia E-Commerce Fulfillment Services Market - Industry Trends and Forecast to 2031
Market Report I 2023-12-01 I 143 Pages I Data Bridge Market Research
The KSA e-commerce fulfillment services market is expected to reach USD 323.60 million by 2031 from USD 154.15 million in 2023, growing with a substantial CAGR of 9.9% in the forecast period of 2024 to 2031.
Market Segmentation
KSA E-Commerce Fulfillment Services Market, Service Type (Shipping Fulfillment Services, Warehousing and Storage Fulfillment Services, Bundling Fulfillment Services, and Others),?Sales Channel (Business to Business (B2B), Business to Consumer (B2C), and Direct to Consumer (D2C)), Organization Size (Large Organizations and Small and Mid-Size Organizations), Application (Apparel & Accessories, Consumer Electronics, Personal Care, Books & Stationary, Healthcare & Pharmaceutical, Food & Beverages, Automotive, Household Goods, Sports & Leisure, and Others), Country (Kingdom of Saudi Arabia) - Industry Trends and Forecast to 2031
Overview KSA E-Commerce Fulfillment Services Market Dynamics:
Driver
- High preference for online shopping
Restraint
- Rising data security concerns
Opportunity
- Growth in the disposable income of consumer in KSA
Market Players
Some of the major players in the KSA e-commerce fulfillment services market are:
- Aramex
- DHL
- FedEx
- United Parcel Service of America, Inc.
- Esnad Express
- CEVA Logistics
- NAQEL Company
- SMSA Express Transportation Company Ltd
- Saudi Post SPL
- Zajil Express
- Starlinks
- Thabit Logistics
- Saee
- Aiduk
- ProConnect Integrated Logistics
- DIGGIPACKS
- Abdul Latif Jameel Transportation Company Limited
- Motion Supply Chain
- Beez Logistics
- Flow
- AJEX
- AFKAR Logistics
- Fulfillment Bridge, Inc
- SALASA
- Quickship
- Agility
- Al-Bassami International Bussiness Group
- CSS GROUP
- Amazon, Inc.
TABLE OF CONTENTS
1 INTRODUCTION 12
1.1 OBJECTIVES OF THE STUDY 12
1.2 MARKET DEFINITION 12
1.3 OVERVIEW 12
1.4 CURRENCY AND PRICING 13
1.5 LIMITATIONS 13
1.6 MARKETS COVERED 14
2 MARKET SEGMENTATION 16
2.1 MARKETS COVERED 16
2.2 YEARS CONSIDERED FOR THE STUDY 17
2.3 GEOGRAPHIC SCOPE 17
2.4 DBMR TRIPOD DATA VALIDATION MODEL 18
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 21
2.6 DBMR MARKET POSITION GRID 22
2.7 MULTIVARIATE MODELLING 23
2.8 SERVICE TYPE TIMELINE CURVE 24
2.9 APPLICATION COVERAGE GRID 25
2.10 SECONDARY SOURCES 26
2.11 ASSUMPTIONS 26
3 EXECUTIVE SUMMARY 27
4 PREMIUM INSIGHTS 29
4.1 PORTERS FIVE FORCES 30
4.2 REGULATORY STANDARDS 31
4.3 TECHNOLOGICAL TRENDS 32
4.4 VALUE CHAIN ANALYSIS 34
4.5 CASE STUDY 36
4.6 STRATEGIC INITIATIVES 38
4.7 COMPANY COMPARITIVE ANALYSIS 39
4.8 PRICING ANALYSIS 40
4.9 STRATEGIC INSIGHTS INTO CONSUMER DYNAMICS AND DIGITAL EVOLUTION IN THE SAUDI ARABIA 43
5 MARKET OVERVIEW 45
5.1 DRIVERS 47
5.1.1 HIGH PREFERENCE FOR ONLINE SHOPPING 47
5.1.2 RISING NUMBER OF INTERNET USERS 48
5.1.3 GROWTH IN THE USAGE OF MOBILE WALLETS 49
5.1.4 INCREASING DEMAND FOR RESILIENT SUPPLY CHAIN 50
5.2 RESTRAINT 51
5.2.1 REGULATORY ISSUES IN THE COUNTRY 51
5.2.2 RISING DATA SECURITY CONCERNS 52
5.3 OPPORTUNITY 53
5.3.1 TECHNOLOGICAL ADVANCEMENTS IN THE FULFILLMENT CENTERS 53
5.3.2 STRATEGIC PARTNERSHIP AND COLLABORATION WITH E-COMMERCE FULLFILMENT SERVICES 54
5.3.3 GROWTH IN DISPOSABLE INCOME OF CONSUMERS IN KSA 55
5.4 CHALLENGES 56
5.4.1 SLOW SHIPPING SPEED OF E-COMMERCE FULFILLMENT SERVICE PROVIDERS 56
5.4.2 MANAGING HIGH RETURN VOLUMES 57
6 KSA E-COMMERCE FULFILLMENT SERVICES MARKET, BY SERVICE TYPE 59
6.1 OVERVIEW 60
6.2 SHIPPING FULFILLMENT SERVICES 61
6.3 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 61
6.4 BUNDLING FULFILLMENT SERVICES 61
6.5 OTHERS 61
7 KSA E-COMMERCE FULFILLMENT SERVICES MARKET, BY SALES CHANNEL 62
7.1 OVERVIEW 63
7.2 BUSINESS TO BUSINESS (B2B) 64
7.3 BUSINESS TO CONSUMER (B2C) 64
7.4 DIRECT TO CONSUMER (D2C) 64
8 KSA E-COMMERCE FULFILLMENT SERVICES MARKET, BY ORGANIZATION SIZE 65
8.1 OVERVIEW 66
8.2 LARGE ORGANIZATIONS 67
8.3 SMALL AND MID-SIZE ORGANIZATIONS 67
9 KSA E-COMMERCE FULFILLMENT SERVICES MARKET, BY APPLICATION 68
9.1 OVERVIEW 69
9.2 APPAREL & ACCESSORIES 70
9.2.1 SHIPPING FULFILLMENT SERVICES 70
9.2.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 71
9.2.3 BUNDLING FULFILLMENT SERVICES 71
9.2.4 OTHERS 71
9.3 CONSUMER ELECTRONICS 71
9.3.1 SHIPPING FULFILLMENT SERVICES 71
9.3.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 71
9.3.3 BUNDLING FULFILLMENT SERVICES 72
9.3.4 OTHERS 72
9.4 PERSONAL CARE 72
9.4.1 SHIPPING FULFILLMENT SERVICES 72
9.4.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 72
9.4.3 BUNDLING FULFILLMENT SERVICES 72
9.4.4 OTHERS 72
9.5 BOOKS & STATIONARY 73
9.5.1 SHIPPING FULFILLMENT SERVICES 73
9.5.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 73
9.5.3 BUNDLING FULFILLMENT SERVICES 73
9.5.4 OTHERS 73
9.6 HEALTHCARE & PHARMACEUTICAL 74
9.6.1 SHIPPING FULFILLMENT SERVICES 74
9.6.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 74
9.6.3 BUNDLING FULFILLMENT SERVICES 74
9.6.4 OTHERS 74
9.7 FOOD & BEVERAGES 75
9.7.1 SHIPPING FULFILLMENT SERVICES 75
9.7.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 75
9.7.3 BUNDLING FULFILLMENT SERVICES 75
9.7.4 OTHERS 75
9.8 AUTOMOTIVE 76
9.8.1 SHIPPING FULFILLMENT SERVICES 76
9.8.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 76
9.8.3 BUNDLING FULFILLMENT SERVICES 76
9.8.4 OTHERS 76
9.9 HOUSEHOLD GOODS 77
9.9.1 SHIPPING FULFILLMENT SERVICES 77
9.9.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 77
9.9.3 BUNDLING FULFILLMENT SERVICES 77
9.9.4 OTHERS 77
9.10 SPORTS & LEISURE 78
9.10.1 SHIPPING FULFILLMENT SERVICES 78
9.10.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 78
9.10.3 BUNDLING FULFILLMENT SERVICES 78
9.10.4 OTHERS 78
9.11 OTHERS 79
9.11.1 SHIPPING FULFILLMENT SERVICES 79
9.11.2 WAREHOUSING AND STORAGE FULFILLMENT SERVICES 79
9.11.3 BUNDLING FULFILLMENT SERVICES 79
9.11.4 OTHERS 79
10 KSA E-COMMERCE FULFILLMENT SERVICES MARKET: COMPANY LANDSCAPE 80
10.1 COMPANY SHARE ANALYSIS: KSA 80
11 SWOT ANALYSIS 81
12 COMPANY PROFILE 82
12.1 AMAZON, INC. 82
12.1.1 COMPANY SNAPSHOT 82
12.1.2 REVENUE ANALYSIS 82
12.1.3 SERVICE PORTFOLIO 83
12.1.4 RECENT DEVELOPMENTS 83
12.2 SAUDI POST CORPORATION 85
12.2.1 COMPANY SNAPSHOT 85
12.2.2 SERVICE PORTFOLIO 85
12.2.3 RECENT DEVELOPMENTS 85
12.3 SMSA EXPRESS TRANSPORTATION COMPANY LTD. 87
12.3.1 COMPANY SNAPSHOT 87
12.3.2 SERVICES PORTFOLIO 87
12.3.3 RECENT DEVELOPMENTS 88
12.4 FEDEX 90
12.4.1 COMPANY SNAPSHOT 90
12.4.2 REVENUE ANALYSIS 90
12.4.3 SERVICES PORTFOLIO 91
12.4.4 RECENT DEVELOPMENTS 91
12.5 ARAMEX 93
12.5.1 COMPANY SNAPSHOT 93
12.5.2 REVENUE ANALYSIS 93
12.5.3 SERVICES PORTFOLIO 94
12.5.4 RECENT DEVELOPMENTS 94
12.6 ABDUL LATIF JAMEEL IPR COMPANY LIMITED 96
12.6.1 COMPANY SNAPSHOT 96
12.6.2 SERVICE PORTFOLIO 96
12.6.3 RECENT DEVELOPMENT 96
12.7 AFKAR LOGISTICS 97
12.7.1 COMPANY SNAPSHOT 97
12.7.2 SERVICE PORTFOLIO 97
12.7.3 RECENT DEVELOPMENT 98
12.8 AGILITY 99
12.8.1 COMPANY SNAPSHOT 99
12.8.2 REVENUE ANALYSIS 99
12.8.3 SERVICE PORTFOLIO 100
12.8.4 RECENT DEVELOPMENTS 100
12.9 AIDUK 101
12.9.1 COMPANY SNAPSHOT 101
12.9.2 SERVICES PORTFOLIO 101
12.9.3 RECENT DEVELOPMENTS 101
12.10 AJEX 102
12.10.1 COMPANY SNAPSHOT 102
12.10.2 SERVICE PORTFOLIO 102
12.10.3 RECENT DEVELOPMENT 102
12.11 AL-BASSAMI INTERNATIONAL BUSSINESS GROUP 104
12.11.1 COMPANY SNAPSHOT 104
12.11.2 SERVICE PORTFOLIO 104
12.11.3 RECENT DEVELOPMENT 104
12.12 BEEZ LOGISTICS 105
12.12.1 COMPANY SNAPSHOT 105
12.12.2 SERVICE PORTFOLIO 105
12.12.3 RECENT DEVELOPMENT 105
12.13 CEVA LOGISTICS 107
12.13.1 COMPANY SNAPSHOT 107
12.13.2 SERVICES PORTFOLIO 107
12.13.3 RECENT DEVELOPMENTS 108
12.14 CSS GROUP 109
12.14.1 COMPANY SNAPSHOT 109
12.14.2 SERVICE PORTFOLIO 109
12.14.3 RECENT DEVELOPMENTS 110
12.15 DHL 111
12.15.1 COMPANY SNAPSHOT 111
12.15.2 REVENUE ANALYSIS 111
12.15.3 SOLUTION PORTFOLIO 112
12.15.4 RECENT DEVELOPMENT 112
12.16 DIGGIPACKS 113
12.16.1 COMPANY SNAPSHOT 113
12.16.2 SERVICE PORTFOLIO 113
12.16.3 RECENT DEVELOPMENT 114
12.17 ESNAD EXPRESS 115
12.17.1 COMPANY SNAPSHOT 115
12.17.2 SERVICE PORTFOLIO 115
12.17.3 RECENT DEVELOPMENTS 115
12.18 FLOW 117
12.18.1 COMPANY SNAPSHOT 117
12.18.2 SERVICE PORTFOLIO 117
12.18.3 RECENT DEVELOPMENT 118
12.19 FULFILLMENT BRIDGE, INC 119
12.19.1 COMPANY SNAPSHOT 119
12.19.2 SERVICE PORTFOLIO 119
12.19.3 RECENT DEVELOPMENTS 121
12.20 MOTION SUPPLY CHAIN 122
12.20.1 COMPANY SNAPSHOT 122
12.20.2 SERVICE PORTFOLIO 122
12.20.3 RECENT DEVELOPMENT 123
12.21 NAQEL COMPANY 124
12.21.1 COMPANY SNAPSHOT 124
12.21.2 SERVICE PORTFOLIO 124
12.21.3 RECENT DEVELOPMENTS 125
12.22 PROCONNECT INTEGRATED LOGISTICS 126
12.22.1 COMPANY SNAPSHOT 126
12.22.2 SERVICE PORTFOLIO 126
12.22.3 RECENT DEVELOPMENT 127
12.23 QUICKSHIP 128
12.23.1 COMPANY SNAPSHOT 128
12.23.2 SERVICE PORTFOLIO 128
12.23.3 RECENT DEVELOPMENTS 129
12.24 SAEE 130
12.24.1 COMPANY SNAPSHOT 130
12.24.2 SERVICE PORTFOLIO 130
12.24.3 RECENT DEVELOPMENT 131
12.25 SALASA 132
12.25.1 COMPANY SNAPSHOT 132
12.25.2 SERVICE PORTFOLIO 132
12.25.3 RECENT DEVELOPMENT 133
12.26 STARLINKS 134
12.26.1 COMPANY SNAPSHOT 134
12.26.2 SERVICE PORTFOLIO 134
12.26.3 RECENT DEVELOPMENT 135
12.27 THABIT LOGISTICS 136
12.27.1 COMPANY SNAPSHOT 136
12.27.2 SERVICE PORTFOLIO 136
12.27.3 RECENT DEVELOPMENT 136
12.28 UNITED PARCEL SERVICE OF AMERICA, INC. 137
12.28.1 COMPANY SNAPSHOT 137
12.28.2 REVENUE ANALYSIS 137
12.28.3 SOLUTION PORTFOLIO 137
12.28.4 RECENT DEVELOPMENTS 138
12.29 ZAJIL EXPRESS 139
12.29.1 COMPANY SNAPSHOT 139
12.29.2 SERVICE PORTFOLIO 139
12.29.3 RECENT DEVELOPMENT 139
13 QUESTIONNAIRE 140
14 RELATED REPORTS 143
Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:
Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.
Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.
Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.
With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.
It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.
To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.
To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.
All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.
Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.
Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.
To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.
Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.
To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.
License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.
It is important to note that this may exclude Parent Companies or Subsidiaries.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.
If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.
Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
If a delay in delivery is expected you will be informed about it immediately.
As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
For more information on PayU please visit: https://www.payu.pl/en/about-us
If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.