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Report
Retail in Austria
Market Direction I 2025-02-27 I 113 Pages I Euromonitor
In 2024, retail in Austria record modest retail value growth of 3%. While inflation stabilised to a healthier level following the energy crisis of 2022, consumers' willingness to spend remained cautious, resulting in a moderate recovery that slightly outpaced inflation. However, retail e-commerce experienced stronger growth compared to traditional store-based retail, boosted by an uplift in consumer confidence, particularly in sectors like entertainment, travel, and dining.
Euromonitor International's Retail in Austria report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.
Product coverage: Retail E-Commerce, Retail Offline.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
* Get a detailed picture of the Retail market;
* Pinpoint growth sectors and identify factors driving change;
* Understand the competitive environment, the market's major players and leading brands;
* Use five-year forecasts to assess how the market is predicted to develop.
Euromonitor International has over 40 years' experience of publishing market research reports, business reference books and online information systems. With offices in London, Chicago, Singapore, Shanghai, Vilnius, Dubai, Cape Town, Santiago, Sydney, Tokyo and Bangalore and a network of over 800 analysts worldwide, Euromonitor International has a unique capability to develop reliable information resources to help drive informed strategic planning.
Retail in Austria
Euromonitor International
February 2025
List Of Contents And Tables
RETAIL IN AUSTRIA
EXECUTIVE SUMMARY
Retail in 2024: The big picture
A noticeable increase in bankruptcies and store closures in 2024
Automation rises as retailers look for labour-saving solutions to remain competitive
What next for retail?
OPERATING ENVIRONMENT
Informal retail
Opening hours for physical retail
Summary 1 Standard Opening Hours by Channel Type 2024
Seasonality
Christmas
Back to School
MARKET DATA
Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2019-2024
Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2019-2024
Table 3 Sales in Retail Offline by Channel: Value 2019-2024
Table 4 Sales in Retail Offline by Channel: % Value Growth 2019-2024
Table 5 Retail Offline Outlets by Channel: Units 2019-2024
Table 6 Retail Offline Outlets by Channel: % Unit Growth 2019-2024
Table 7 Sales in Retail E-Commerce by Product: Value 2019-2024
Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2019-2024
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2019-2024
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 11 Sales in Grocery Retailers by Channel: Value 2019-2024
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2019-2024
Table 13 Grocery Retailers Outlets by Channel: Units 2019-2024
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2019-2024
Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2019-2024
Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 17 Sales in Non-Grocery Retailers by Channel: Value 2019-2024
Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2019-2024
Table 19 Non-Grocery Retailers Outlets by Channel: Units 2019-2024
Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2019-2024
Table 21 Retail GBO Company Shares: % Value 2020-2024
Table 22 Retail GBN Brand Shares: % Value 2021-2024
Table 23 Retail Offline GBO Company Shares: % Value 2020-2024
Table 24 Retail Offline GBN Brand Shares: % Value 2021-2024
Table 25 Retail Offline LBN Brand Shares: Outlets 2021-2024
Table 26 Retail E-Commerce GBO Company Shares: % Value 2020-2024
Table 27 Retail E-Commerce GBN Brand Shares: % Value 2021-2024
Table 28 Grocery Retailers GBO Company Shares: % Value 2020-2024
Table 29 Grocery Retailers GBN Brand Shares: % Value 2021-2024
Table 30 Grocery Retailers LBN Brand Shares: Outlets 2021-2024
Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2020-2024
Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2021-2024
Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2021-2024
Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2024-2029
Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2024-2029
Table 36 Forecast Sales in Retail Offline by Channel: Value 2024-2029
Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2024-2029
Table 38 Forecast Retail Offline Outlets by Channel: Units 2024-2029
Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2024-2029
Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2024-2029
Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2024-2029
Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2024-2029
Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2024-2029
Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2024-2029
Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2024-2029
Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2024-2029
Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2024-2029
Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2024-2029
Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2024-2029
DISCLAIMER
SOURCES
Summary 2 Research Sources
CONVENIENCE RETAILERS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Convenience store that offer longer opening hours support retail value growth in 2024
Rewe International AG improves its presence with Billa stores at forecourt retailers
Grocery retail giants experiment with new retailing formats in Vienna
PROSPECTS AND OPPORTUNITIES
Forecourt retailers will continue to benefit from their unrestricted opening hours
Nah & Frisch stores will respond to challenges by integrating self-service machines
It is unlikely that 7-Eleven will enter the market across the forecast period
CHANNEL DATA
Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2019-2024
Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 56 Sales in Convenience Retailers by Channel: Value 2019-2024
Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2019-2024
Table 58 Convenience Retailers GBO Company Shares: % Value 2020-2024
Table 59 Convenience Retailers GBN Brand Shares: % Value 2021-2024
Table 60 Convenience Retailers LBN Brand Shares: Outlets 2021-2024
Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2024-2029
Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2024-2029
DISCOUNTERS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
A high level of price sensitivity continues to drive growth for discounters
Lidl continues to record above-average growth as it improves its reputation
Hofer retains its top spot in discounters with a strong lead ahead of Lidl
PROSPECTS AND OPPORTUNITIES
Strong growth prospects for discounters as consumers appreciate appealing price-quality ratios
Discounters invest as stores prepare for the deposit return systems
Discounters expected to launch self-service checkouts to reduce operating costs
CHANNEL DATA
Table 65 Discounters: Value Sales, Outlets and Selling Space 2019-2024
Table 66 Discounters: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 67 Discounters GBO Company Shares: % Value 2020-2024
Table 68 Discounters GBN Brand Shares: % Value 2021-2024
Table 69 Discounters LBN Brand Shares: Outlets 2021-2024
Table 70 Discounters Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 71 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
HYPERMARKETS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Hypermarkets benefit from the trend towards one-stop shopping
Interspar retains its lead with a wide product assortment including unusual goods
Rewe stagnates as Billa Plus hypermarkets lose share in 2024
PROSPECTS AND OPPORTUNITIES
A lack of store expansion is expected to challenge growth prospects
Interspar will offer a wide range of foodservice options to gain consumer attention
Rewe is set to continue collaborating with local merchants to optimise profitability
CHANNEL DATA
Table 72 Hypermarkets: Value Sales, Outlets and Selling Space 2019-2024
Table 73 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 74 Hypermarkets GBO Company Shares: % Value 2020-2024
Table 75 Hypermarkets GBN Brand Shares: % Value 2021-2024
Table 76 Hypermarkets LBN Brand Shares: Outlets 2021-2024
Table 77 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 78 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
SUPERMARKETS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Supermarkets lose share to other retailers, including discounters and hypermarkets
Rewe is increasingly losing share to leading player Spar
M-Preis is challenged by consumers rising price-sensitivity in Austria
PROSPECTS AND OPPORTUNITIES
Challenges for supermarkets is set to include the rising popularity of hypermarkets and discounters
A moderate outlook is projected for Unimarkt due to several setbacks
Players are set to utilise digital technology in response to high labour costs and staff shortages
CHANNEL DATA
Table 79 Supermarkets: Value Sales, Outlets and Selling Space 2019-2024
Table 80 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 81 Supermarkets GBO Company Shares: % Value 2020-2024
Table 82 Supermarkets GBN Brand Shares: % Value 2021-2024
Table 83 Supermarkets LBN Brand Shares: Outlets 2021-2024
Table 84 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 85 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
SMALL LOCAL GROCERS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
There are challenges operating profitable grocery stores in rural areas
Leading player denns faces challenges, however it has a lack of real competition
Ethnic grocery stores become negatively impacted by rising price sensitivity
PROSPECTS AND OPPORTUNITIES
Moderate outlook as small local grocers will face rising competition from supermarkets and discounters
Growth prospects for denns is expected to be limited across the forecast period
Modern health food store My Drogery Martin, may expand across the forecast period
CHANNEL DATA
Table 86 Small Local Grocers: Value Sales, Outlets and Selling Space 2019-2024
Table 87 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 88 Small Local Grocers GBO Company Shares: % Value 2020-2024
Table 89 Small Local Grocers GBN Brand Shares: % Value 2021-2024
Table 90 Small Local Grocers LBN Brand Shares: Outlets 2021-2024
Table 91 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 92 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
GENERAL MERCHANDISE STORES IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Solid growth for department stores driven by tourists visiting Austria
Strong growth for variety stores which offer a wide range of affordable products
Action defends its lead in variety stores and the overall competitive landscape
PROSPECTS AND OPPORTUNITIES
New developers are set to build on the Lamarr department store site
Moderate outlook for department stores as the industry faces challenges
The positive outlook for variety stores is expected to be driven by ongoing expansions
CHANNEL DATA
Table 93 General Merchandise Stores: Value Sales, Outlets and Selling Space 2019-2024
Table 94 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 95 Sales in General Merchandise Stores by Channel: Value 2019-2024
Table 96 Sales in General Merchandise Stores by Channel: % Value Growth 2019-2024
Table 97 General Merchandise Stores GBO Company Shares: % Value 2020-2024
Table 98 General Merchandise Stores GBN Brand Shares: % Value 2021-2024
Table 99 General Merchandise Stores LBN Brand Shares: Outlets 2021-2024
Table 100 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 101 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 102 Forecast Sales in General Merchandise Stores by Channel: Value 2024-2029
Table 103 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2024-2029
APPAREL AND FOOTWEAR SPECIALISTS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Moderate retail value growth as price sensitivity and second hand goods impact buying habits
Pepco exits the market citing a lack of profitability as the key reason
The footwear specialists sector continues to see changes as players leave the market
PROSPECTS AND OPPORTUNITIES
Sustainability and the rise of second-hand goods is expected to shape consumer purchasing behaviour
Despite economic challenges, affordable and sustainable options are set to gain ground
Second-hand clothing will place further pressure on apparel and footwear specialists
CHANNEL DATA
Table 104 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 105 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 106 Apparel and Footwear Specialists GBO Company Shares: % Value 2020-2024
Table 107 Apparel and Footwear Specialists GBN Brand Shares: % Value 2021-2024
Table 108 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2021-2024
Table 109 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 110 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
APPLIANCES AND ELECTRONICS SPECIALISTS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
The weak real estate sector is a key challenge for a stronger performance in 2024
The concept of smaller stores helps Media Markt to expand in 2024
The shop-in-shop concept becomes more common, increasing direct-to-consumer sales opportunities
PROSPECTS AND OPPORTUNITIES
The trend towards sustainability and repairs is set to challenge sales across the forecast period
Media Markt is expected to place increasing pressure on the competition with its smaller store concept
A rising drive for sustainable consumption may challenge future retail volume sales
CHANNEL DATA
Table 111 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 112 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 113 Appliances and Electronics Specialists GBO Company Shares: % Value 2020-2024
Table 114 Appliances and Electronics Specialists GBN Brand Shares: % Value 2021-2024
Table 115 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2021-2024
Table 116 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 117 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
HEALTH AND BEAUTY SPECIALISTS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Beauty specialists continue to face the challenge of more affordable drugstore options
Fielmann retains leadership in optical goods stores as it focuses on its expansion
Dm-Drogerie retains its lead while attracting consumer attention through price reductions
PROSPECTS AND OPPORTUNITIES
The beauty specialist channel will face rising competition from retail e-commerce
The strong expansion of sehen!wutscher is expected to continue shaping the optical goods market
The long-term future of The Body Shop is uncertain as competition impacts the player
CHANNEL DATA
Table 118 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 119 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 120 Sales in Health and Beauty Specialists by Channel: Value 2019-2024
Table 121 Sales in Health and Beauty Specialists by Channel: % Value Growth 2019-2024
Table 122 Health and Beauty Specialists GBO Company Shares: % Value 2020-2024
Table 123 Health and Beauty Specialists GBN Brand Shares: % Value 2021-2024
Table 124 Health and Beauty Specialists LBN Brand Shares: Outlets 2021-2024
Table 125 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 126 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 127 Forecast Sales in Health and Beauty Specialists by Channel: Value 2024-2029
Table 128 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2024-2029
HOME PRODUCTS SPECIALISTS IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Slight recovery for homeware and home furnishing stores as delayed purchases are bought
Market leader XXXLutz KG extends it lead in homewares and home furnishing stores
The brands Depot and Interio face challenges throughout 2024
PROSPECTS AND OPPORTUNITIES
Ongoing growth is predicted for home improvement and gardening stores
The expansion of pet stores and superstores is likely to remain limited over the forecast period
Strong growth potential for Ikea as younger consumers are expected to embrace the retailer
CHANNEL DATA
Table 129 Home Products Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 130 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 131 Sales in Home Products Specialists by Channel: Value 2019-2024
Table 132 Sales in Home Products Specialists by Channel: % Value Growth 2019-2024
Table 133 Home Products Specialists GBO Company Shares: % Value 2020-2024
Table 134 Home Products Specialists GBN Brand Shares: % Value 2021-2024
Table 135 Home Products Specialists LBN Brand Shares: Outlets 2021-2024
Table 136 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 137 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 138 Forecast Sales in Home Products Specialists by Channel: Value 2024-2029
Table 139 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2024-2029
DIRECT SELLING IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Direct selling holds its place on the retailing landscape despite a difficult environment
Vorwerk continues to lead direct selling with popular vacuum cleaners and the Thermomix
Tupperware's Austrian subsidiary enters insolvency in 2024
PROSPECTS AND OPPORTUNITIES
Growth prospects for direct selling are set to fall across the forecast period
Vorwerk may have reached its peak as the player launches the Thermomix TM7
The boundaries between direct selling and retail e-commerce become increasingly merged
CHANNEL DATA
Table 140 Direct Selling by Product: Value 2019-2024
Table 141 Direct Selling by Product: % Value Growth 2019-2024
Table 142 Direct Selling GBO Company Shares: % Value 2020-2024
Table 143 Direct Selling GBN Brand Shares: % Value 2021-2024
Table 144 Direct Selling Forecasts by Product: Value 2024-2029
Table 145 Direct Selling Forecasts by Product: % Value Growth 2024-2029
VENDING IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
The number of vending machines continues to rise in Austria during 2024
Vending machines and automation to tackle staff shortages and high operating costs
Changing working environments and hybrid working challenges sales of vending
PROSPECTS AND OPPORTUNITIES
Self-service and automation is set to play a significant role across the forecast period
Domestic player UKO Microshops AG Domestic has strong aspirations for the forecast period
The market leader cafe+co is set to retain its lead across the forecast period
CHANNEL DATA
Table 146 Vending by Product: Value 2019-2024
Table 147 Vending by Product: % Value Growth 2019-2024
Table 148 Vending GBO Company Shares: % Value 2020-2024
Table 149 Vending GBN Brand Shares: % Value 2021-2024
Table 150 Vending Forecasts by Product: Value 2024-2029
Table 151 Vending Forecasts by Product: % Value Growth 2024-2029
RETAIL E-COMMERCE IN AUSTRIA
KEY DATA FINDINGS
2024 DEVELOPMENTS
Retail e-commerce records strong growth, outperforming offline retail
Food and drink retail e-commerce faces challenges as consumers are reluctant to leave grocery retailers
Foreign players dominate retail e-commerce through offering affordable goods
PROSPECTS AND OPPORTUNITIES
Growth in retail e-commerce is set to outperform growth in overall retail
Actions against Chinese e-commerce brands are not expected to challenge their growth
TikTok Shop could be the next rising trend in Austrian retail e-commerce
CHANNEL DATA
Table 152 Retail E-Commerce by Channel: Value 2019-2024
Table 153 Retail E-Commerce by Channel: % Value Growth 2019-2024
Table 154 Retail E-Commerce by Product: Value 2019-2024
Table 155 Retail E-Commerce by Product: % Value Growth 2019-2024
Table 156 Retail E-Commerce GBO Company Shares: % Value 2020-2024
Table 157 Retail E-Commerce GBN Brand Shares: % Value 2021-2024
Table 158 Forecast Retail E-Commerce by Channel: Value 2024-2029
Table 159 Forecast Retail E-Commerce by Channel: % Value Growth 2024-2029
Table 160 Forecast Retail E-Commerce by Product: Value 2024-2029
Table 161 Forecast Retail E-Commerce by Product: % Value Growth 2024-2029
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