Qualtrics International Inc : Strategic SWOT and PESTLE Analysis - A 360 Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence, and Recent Trends
Company Report I 2024-05-10 I 94 Pages I Quaintel Research
Report Summary
Qualtrics International Inc : Strategic SWOT and PESTLE Analysis - A 360 Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence, and Recent Trends Report is a comprehensive and easily accessible overview of Qualtrics International Inc's business operations. It provides a detailed analysis of the company's strategic standing, as well as its position in the industry compared to competitors. The report includes several key features to facilitate decision-making and provide insights into the company's performance.
The report begins with in-depth information about Qualtrics International Inc including key insights, business segments, key executives, locations, products and services, historical events, corporate strategy, and management discussions. This section provides a solid foundation for understanding the company's key attributes.
Next, the report assesses Qualtrics International Inc's strategic standing through various analyses. The ESG spotlight evaluates the company's environmental, social, and governance performance, providing insights into its sustainability efforts and ethical practices. The SWOT analysis examines the company's internal strengths and weaknesses, as well as external opportunities and threats. The PESTLE analysis evaluates the external factors impacting the company's operations and market environment. Additionally, By integrating these strategic analyses, the report offers a comprehensive understanding of Qualtrics International Inc's overall strategic standing and supports informed decision-making and strategic planning.
Finally, the report includes recent news and deal activities undertaken by Qualtrics International Inc enhancing awareness of the company's business trends, growth perspectives, and more.
Key Highlights
Qualtrics International Inc a North American company, headquartered in Provo, Utah, United States, operates as a leading provider of experience management (XM) software that helps organizations collect, analyze, and act on feedback from customers, employees, and other stakeholders. Founded in 2002, Main product categories are: 1) Customer experience (CX) software including customer surveys, customer feedback management, and customer journey analytics; 2) Employee experience (EX) software including employee surveys, employee engagement, and employee performance management; 3) Brand experience (BX) software including brand surveys, brand reputation management, and social media listening; 4) Product experience (PX) software including product surveys, product feedback management, and product usage analytics. Qualtrics also provides professional services and support.
Qualtrics International Inc in the News:-
- 2024-03-24 - Qualtrics International (BATS:XM) Now Covered by Analysts at StockNews.com
- 2024-04-01 - Qualtrics Bolsters Leadership Team to Help Customers Harness the Full Power of AI in Experience Management
- 2024-03-25 - Vanessa Cugniere leaves Qualtrics to lead OneTrust France
- 2024-03-05 - Qualtrics Reveals Agenda and Speakers for X4 2024, the Experience Management Summit
- 2024-02-05 - Qualtrics Again Named a Leader in 2024 Gartner Magic Quadrant for Voice of the Customer
Scope
- Tactical Analysis:- Various strategic frameworks to gain insights into a company's competitive position and operational environment. These analytical tools assist in identifying competitive advantages, potential risks, and areas for improvement and efficiency, enabling companies to make informed tactical decisions.
- Business Strategy:- Contributes to shaping the company's overall direction, goals, and decision-making processes, ensuring long-term success and alignment with stakeholder expectations.
- Company Fundamentals:- These fundamentals offer valuable insights into the company's history, operations, leadership, and geographical presence, aiding in a comprehensive understanding of the organization.
- Competitive Landscape:- An identification of the company's main competitors, providing insights into the competitive landscape it operates in.
Reasons to Buy
- Comprehensive Understanding of the Qualtrics International Inc's internal and external factors through SWOT analysis, PESTLE analysis and Competitors Benchmarking.
- Strive Strategic Decision Making with various analyses and identifying potential customers and suppliers.
- Mitigate Risk with help of thorough analysis of internal and external factors. Furthermore, develop strategies and contingency plans to address these challenges and minimize their impact on business operations.
- Competitive Benchmarking will help to gain a competitive advantage by understanding industry trends, customer preferences, and best practices.
- Valuable insights from the report enable investors and partners to make informed decisions regarding potential Collaborations, Investments, or Partnerships with the company.
Additionally, available deep-dive analysis on the company Qualtrics International Inc:
- Qualtrics International Inc Value Chain Analysis
- Qualtrics International Inc Porter's Five Forces Analysis
- Qualtrics International Inc VRIO Analysis
- Qualtrics International Inc BCG Analysis
- Qualtrics International Inc Segmentation, Targeting and Positioning (STP) Analysis
- Qualtrics International Inc Ansoff Matrix Analysis
Table of Contents
Table of Contents 2
Tables 5
Charts 6
Qualtrics International Inc - Key Company Facts 7
Qualtrics International Inc - Company Description 8
Qualtrics International Inc - Head Office & Locations 9
Head Office - Country 9
Qualtrics International Inc - Products and Services 10
Products 10
Qualtrics International Inc - Historic Events 11
Qualtrics International Inc - Company's Mission and Vision 12
Mission 12
Qualtrics International Inc - Corporate Strategy 13
Qualtrics International Inc - Business Description 15
Customer Experience (CX) 16
Employee Experience (EX) 16
Product Experience (PX) 16
Brand Experience (BX) 16
Research Services 16
Qualtrics International Inc - ESG Spotlight 18
Environment 18
Social 18
Corporate Governance 18
Qualtrics International Inc - SWOT Analysis 20
Overview 20
Strengths 22
Weaknesses 25
Opportunities 26
Threats 27
Qualtrics International Inc - PESTLE Analysis 28
Overview 28
Political Factors 30
Economic Factors 32
Social Factors 34
Technological Factors 35
Legal Factors 37
Environmental Factors 38
Competing Players 40
Snapshot of Competing Players 41
NICE Ltd 41
Key Company Facts 41
Company Description 41
salesforce.com Inc. 43
Key Company Facts 43
Company Description 43
Medallia Inc 45
Key Company Facts 45
Company Description 45
Podium Corporation Inc 46
Key Company Facts 46
Company Description 46
Lucid Software Inc 47
Key Company Facts 47
Company Description 47
Qualtrics International Inc - Business Signals 48
Signal Sentiments Analytics 48
Signal Segments Analytics 49
Signal Segments by Sentiments Analytics 50
Signals by Sentiments Analytics 53
Qualtrics International Inc - In the News 58
17-Apr-2024 - Qualtrics Appoints Gurdeep Singh Pall as President, AI Strategy 58
16-Apr-2024 - StarHub accelerates growth and delivers superior customer experience with Qualtrics 60
10-Apr-2024 - The Backstreet Boys will Perform at Qualtrics X4 2024, the Experience Management Summit 60
01-Apr-2024 - Qualtrics Bolsters Leadership Team to Help Customers Harness the Full Power of AI in Experience Management 62
05-Mar-2024 - Qualtrics Reveals Agenda and Speakers for X4 2024, the Experience Management Summit 64
19-Feb-2024 - Manchester City extends partnership with Qualtrics as the Club's Official Experience Management Software Partner 66
05-Feb-2024 - Qualtrics Again Named a Leader in 2024 Gartner Magic Quadrant for Voice of the Customer 67
11-Oct-2023 - New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences 69
09-Oct-2023 - Qualtrics Partners With Oculi Data to Deliver Nursing Excellence Benchmarking 71
27-Sep-2023 - Southwest Airlines Partners with Qualtrics in an Effort to Enhance Employee Experiences 72
24-Aug-2023 - K-12 Education Institutions Choose Qualtrics to Get Student and Employee Insights Faster 74
15-Aug-2023 - Qualtrics Announces General Availability of new AI-Powered Qualitative Research Tools That Provide Smarter, Faster Insights 76
03-Aug-2023 - Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to Improve Digital Customer Experiences 78
19-Jul-2023 - Qualtrics Launches XM/os2: The Next Generation of The Qualtrics Platform Fully Enabled With AI 80
13-Jun-2023 - Qualtrics and Bain & Company Introduce Early Access to NPS Outer Loop, an End-to-End Way to Manage Customer Experience Enhancement Opportunities 84
07-Jun-2023 - Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience 86
01-Jun-2023 - Qualtrics Announces General Availability of Customer Journey Optimizer, Helping Companies Identify and Eliminate Points of Friction for Customers 88
Qualtrics International Inc - Key Deals 90
28-Jun-2023 - Silver Lake and CPP Investments Complete Acquisition of Qualtrics 90
Appendix 91
Definitions 91
SWOT Analysis 91
PESTLE Analysis 91
Value Chain Analysis 91
ESG Spotlight 91
Research Methodology 92
Disclaimer 93
Contact Us 93
Tables
Table 1: Qualtrics International Inc - Company Facts 7
Table 2: Qualtrics International Inc - Products 10
Table 3: Qualtrics International Inc - Historic Events 11
Table 4: Qualtrics International Inc - Competing Players 40
Table 5: Competing Players - NICE Ltd - Key Company Facts 41
Table 6: Competing Players - NICE Ltd - Key Financials 42
Table 7: Competing Players - salesforce.com Inc. - Key Company Facts 43
Table 8: Competing Players - salesforce.com Inc. - Key Financials 44
Table 9: Competing Players - Medallia Inc - Key Company Facts 45
Table 10: Competing Players - Podium Corporation Inc - Key Company Facts 46
Table 11: Competing Players - Lucid Software Inc - Key Company Facts 47
Table 12: Qualtrics International Inc - Business Signal Sentiments Analytics 48
Table 13: Qualtrics International Inc - Business Signal Segments Analytics 49
Table 14: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics 52
Table 15: Qualtrics International Inc - Business Signals by Sentiment Analytics 56
Table 16: Qualtrics International Inc - Business Signal, Segment and Sentiment 57
Charts
Figure 1: Qualtrics International Inc - SWOT Analysis 21
Figure 2: Qualtrics International Inc - PESTLE Analysis 29
Figure 3: Competing Players - NICE Ltd - Key Financials 42
Figure 4: Competing Players - salesforce.com Inc. - Key Financials 44
Figure 5: Qualtrics International Inc - Business Signal Sentiments Analytics 48
Figure 6: Qualtrics International Inc - Business Signal Segments Analytics 49
Figure 7: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics - Positive 50
Figure 8: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics - Neutral 50
Figure 9: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics - Negative 51
Figure 10: Qualtrics International Inc - Business Signals by Sentiment Analytics - Positive 53
Figure 11: Qualtrics International Inc - Business Signals by Sentiment Analytics - Neutral 54
Figure 12: Qualtrics International Inc - Business Signals by Sentiment Analytics - Negative 55
Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:
Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.
Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.
Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.
With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.
It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.
To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.
To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.
All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.
Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.
Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.
To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.
Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.
To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.
License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.
It is important to note that this may exclude Parent Companies or Subsidiaries.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.
If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.
Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
If a delay in delivery is expected you will be informed about it immediately.
As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
For more information on PayU please visit: https://www.payu.pl/en/about-us
If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.