Report

TABLE OF CONTENTS
1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 OVERVIEW OF THE NORTH AMERICA DENTAL PRACTICE MANAGEMENT SOFTWARE MARKET 13
1.4 CURRENCY AND PRICING 15
1.5 LIMITATIONS 15
1.6 MARKETS COVERED 16
2 MARKET SEGMENTATION 18
2.1 MARKETS COVERED 18
2.2 YEARS CONSIDERED FOR THE STUDY 19
2.3 GEOGRAPHIC SCOPE 19
2.4 DBMR TRIPOD DATA VALIDATION MODEL 20
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 23
2.6 DBMR MARKET POSITION GRID 24
2.7 VENDOR SHARE ANALYSIS 25
2.8 MULTIVARIATE MODELLING 26
2.9 DELIVERY MODE TIMELINE CURVE 27
2.10 APPLICATION COVERAGE GRID 28
2.11 SECONDARY SOURCES 29
2.12 ASSUMPTIONS 29
3 EXECUTIVE SUMMARY 30
4 PREMIUM INSIGHTS 33
5 MARKET OVERVIEW 34
5.1 DRIVERS 36
5.1.1 GROWING ADOPTION OF DIGITAL TECHNOLOGIES IN DENTAL PRACTICES 36
5.1.2 INCREASING NEED FOR BETTER PATIENT MANAGEMENT 37
5.1.3 RISING AWARENESS OF ORAL HEALTH AND THE PREVALENCE OF DENTAL DISEASES 38
5.1.4 TECHNOLOGICAL DEVELOPMENTS BY INDUSTRY CONGLOMERATES 39
5.2 RESTRAINTS 40
5.2.1 HIGH IMPLEMENTATION AND MAINTENANCE COSTS OF DENTAL PRACTICE MANAGEMENT SOFTWARE 40
5.2.2 LIMITED INTEROPERABILITY OF DENTAL PRACTICE MANAGEMENT SOFTWARE SOLUTIONS 41
5.3 OPPORTUNITIES 41
5.3.1 THE GROWING ADOPTION OF CLOUD-BASED DENTAL PRACTICE MANAGEMENT SOFTWARE 41
5.3.2 GROWING ADOPTION OF DIGITAL HEALTH RECORDS IN EMERGING MARKETS 42
5.4 CHALLENGES 42
5.4.1 SECURITY AND PRIVACY CONCERNS RELATED TO DENTAL PRACTICE MANAGEMENT SOFTWARE 42
5.4.2 LACK OF QUALIFIED EXPERTS WITH NEED OF TRAINING TO HANDLE THE SOFTWARE 43
5.4.3 CONCERNS ABOUT THE ADOPTION OF NEW TECHNOLOGY IN DENTAL PRACTICE MANAGEMENT 43
5.4.4 ECONOMIC SLOWDOWN DUE TO THE RUSSIA-UKRAINE WAR 44
6 NORTH AMERICA DENTAL PRACTICE MANAGEMENT SOFTWARE MARKET, BY DELIVERY MODE 45
6.1 OVERVIEW 46
6.2 CLOUD-BASED DELIVERY MODE 47
6.3 HYBRID DELIVERY MODE 47
6.4 ON-PREMISE DELIVERY MODE 48
7 NORTH AMERICA DENTAL PRACTICE MANAGEMENT SOFTWARE MARKET, BY COMPONENT 49
7.1 OVERVIEW 50
7.2 PATIENT MANAGEMENT 51
7.2.1 APPOINTMENT & SCHEDULING 52
7.2.2 PATIENT COMMUNICATION 52
7.2.3 PATIENT REGISTRATION 52
7.3 FINANCE AND ACCOUNTING 52
7.3.1 BILLING 53
7.3.2 INSURANCE MANAGEMENT SOFTWARE 53
7.3.3 ACCOUNTS MANAGEMENT 53
7.3.4 HEALTH PACKAGE 53
7.4 RECORDS MANAGEMENT 53
7.4.1 MEDICAL DATA MANAGEMENT 54
7.4.2 PRESCRIPTION MANAGEMENT 54
7.4.3 RADIOLOGY DATA MANAGEMENT 54
7.5 ANALYTICAL & DASHBOARDS 54
7.6 OTHERS 55
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8 NORTH AMERICA DENTAL PRACTICE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT 56
8.1 OVERVIEW 57
8.2 WINDOWS 58
8.3 MACOS 58
8.4 IOS 59
8.5 ANDROID 59
8.6 OTHERS 59
9 NORTH AMERICA DENTAL PRACTICE MANAGEMENT SOFTWARE MARKET, BY INTERFACE TYPE 60
9.1 OVERVIEW 61
9.2 BIOMETRIC DEVICE INTERFACE 62
9.3 QR CODE SCANNER INTERFACE 62
9.4 BARCODE SCANNER INTERFACE 63
9.5 RFID INTERFACE 63
10 NORTH AMERICA DENTAL PRACTICE MANAGEMENT SOFTWARE MARKET, BY END USER 64
10.1 OVERVIEW 65
10.1.1 HOSPITALS 66
10.1.1.1 ORGANIZATION TYPE 66
10.1.1.1.1 ENTERPRIZE 67
10.1.1.1.2 GOVERNMENT 67
10.1.1.1.3 MID SIZE BUSINESS 67
10.1.1.1.4 SMALL SIZE BUSINESS 67
10.1.1.2 Organization SIZE 67
10.1.1.2.1 MORE THAN 500 67
10.1.1.2.2 101-500 68
10.1.1.2.3 51-100 68
10.1.1.2.4 LESS THAN 50 68
10.1.2 DENTAL CLINICS 68
10.1.2.1 SMALL SIZE BUSINESS 69
10.1.2.2 MID-SIZE BUSINESS 69
10.1.3 GOVERNMENT 69
10.2 OTHERS 69
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11 NORTH AMERICA DENTAL PRACTICE MANAGEMENT SOFTWARE MARKET, BY DISTRIBUTION CHANNEL 70
11.1 OVERVIEW 71
11.2 DIRECT TENDER 72
11.3 THIRD PARTY DISTRIBUTORS 72
12 SWOT ANALYSIS 73
13 COMPANY PROFILES 74
13.1 EPIC SYSTEM CORPORATION 74
13.1.1 COMPANY SNAPSHOT 74
13.1.2 SOLUTION PORTFOLIO 74
13.1.3 RECENT DEVELOPMENTS 75
13.2 HENRY SCHEIN ONE, INC. (A SUBSIDIARY OF HENRY SCHEIN INC.) 76
13.2.1 COMPANY SNAPSHOT 76
13.2.2 REVENUE ANALYSIS 76
13.2.3 SOLUTION PORTFOLIO 77
13.2.4 RECENT DEVELOPMENTS 77
13.3 VERADIGM LLC 78
13.3.1 COMPANY SNAPSHOT 78
13.3.2 REVENUE ANALYSIS 78
13.3.3 SOLUTION PORTFOLIO 79
13.3.4 RECENT DEVELOPMENTS 79
13.4 THRYV, INC. 81
13.4.1 COMPANY SNAPSHOT 81
13.4.2 REVENUE ANALYSIS 82
13.4.3 BUSINESS PORTFOLIO 82
13.4.4 RECENT DEVELOPMENTS 83
13.5 NXGN MANAGEMENT, LLC 84
13.5.1 COMPANY SNAPSHOT 84
13.5.2 REVENUE ANALYSIS 84
13.5.3 SOLUTION PORTFOLIO 85
13.5.4 RECENT DEVELOPMENTS 85
13.6 ABELDENT INC. 86
13.6.1 COMPANY SNAPSHOT 86
13.6.2 SOLUTION PORTFOLIO 86
13.6.3 RECENT DEVELOPMENTS 86
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13.7 ACE DENTAL 88
13.7.1 COMPANY SNAPSHOT 88
13.7.2 SOLUTION PORTFOLIO 88
13.7.3 RECENT DEVELOPMENT 88
13.8 ADROIT INFOSYSTEMS, INC 89
13.8.1 COMPANY SNAPSHOT 89
13.8.2 SOLUTION PORTFOLIO 89
13.8.3 RECENT DEVELOPMENTS 90
13.9 AVENGERSOFT 91
13.9.1 COMPANY SNAPSHOT 91
13.9.2 SOLUTION PORTFOLIO 91
13.9.3 RECENT DEVELOPMENT 91
13.10 CARESTREAM DENTAL LLC 92
13.10.1 COMPANY SNAPSHOT 92
13.10.2 SOLUTION PORTFOLIO 92
13.10.3 RECENT DEVELOPMENTS 92
13.11 CLOUD 9 SOFTWARE 94
13.11.1 COMPANY SNAPSHOT 94
13.11.2 SOLUTION PORTFOLIO 94
13.11.3 RECENT DEVELOPMENTS 94
13.12 CLOUD DENTISTRY 95
13.12.1 COMPANY SNAPSHOT 95
13.12.2 SOLUTION PORTFOLIO 95
13.12.3 RECENT DEVELOPMENTS 95
13.13 DENTIMAX 96
13.13.1 COMPANY SNAPSHOT 96
13.13.2 SOLUTION PORTFOLIO 96
13.13.3 RECENT DEVELOPMENTS 96
13.14 DENTISOFT TECHNOLOGIES 97
13.14.1 COMPANY SNAPSHOT 97
13.14.2 SOLUTION PORTFOLIO 97
13.14.3 RECENT DEVELOPMENTS 97
13.15 DOCTIBLE 98
13.15.1 COMPANY SNAPSHOT 98
13.15.2 SOLUTION PORTFOLIO 98
13.15.3 RECENT DEVELOPMENTS 98
13.16 FMC 100
13.16.1 COMPANY SNAPSHOT 100
13.16.2 SOLUTION PORTFOLIO 100
13.16.3 RECENT DEVELOPMENT 100
13.17 GAARGLE SOLUTIONS INC. 101
13.17.1 COMPANY SNAPSHOT 101
13.17.2 SOLUTION PORTFOLIO 101
13.17.3 RECENT DEVELOPMENTS 101
13.18 IDENTALSOFT, INC. 103
13.18.1 COMPANY SNAPSHOT 103
13.18.2 SOLUTION PORTFOLIO 103
13.18.3 RECENT DEVELOPMENT 103
13.19 MACPRACTICE 104
13.19.1 COMPANY SNAPSHOT 104
13.19.2 SOLUTION PORTFOLIO 104
13.19.3 RECENT DEVELOPMENTS 104
13.20 NEXHEALTH, INC. 105
13.20.1 COMPANY SNAPSHOT 105
13.20.2 SOLUTION PORTFOLIO 105
13.20.3 RECENT DEVELOPMENTS 106
13.21 OPEN DENTAL SOFTWARE 107
13.21.1 COMPANY SNAPSHOT 107
13.21.2 SOLUTION PORTFOLIO 107
13.21.3 RECENT DEVELOPMENTS 107
13.22 PLANET DDS 109
13.22.1 COMPANY SNAPSHOT 109
13.22.2 SOLUTION PORTFOLIO 109
13.22.3 RECENT DEVELOPMENTS 110
13.23 PRACTICE-WEB INC. 111
13.23.1 COMPANY SNAPSHOT 111
13.23.2 SOLUTION PORTFOLIO 111
13.23.3 RECENT DEVELOPMENT 112
13.24 RECALLMAX 113
13.24.1 COMPANY SNAPSHOT 113
13.24.2 SOLUTION PORTFOLIO 113
13.24.3 RECENT DEVELOPMENTS 113
13.25 SOLUTIONREACH, INC. 114
13.25.1 COMPANY SNAPSHOT 114
13.25.2 SOLUTION PORTFOLIO 114
13.25.3 RECENT DEVELOPMENTS 115
13.26 SOWINGO.COM 116
13.26.1 COMPANY SNAPSHOT 116
13.26.2 SOLUTION PORTFOLIO 116
13.26.3 RECENT DEVELOPMENTS 116
13.27 TAB32 118
13.27.1 COMPANY SNAPSHOT 118
13.27.2 SOLUTION PORTFOLIO 118
13.27.3 RECENT DEVELOPMENTS 119
13.28 VIDEAHEALTH 120
13.28.1 COMPANY SNAPSHOT 120
13.28.2 SOLUTION PORTFOLIO 120
13.28.3 RECENT DEVELOPMENTS 120
13.29 YAPI INC. 122
13.29.1 COMPANY SNAPSHOT 122
13.29.2 SOLUTION PORTFOLIO 122
13.29.3 RECENT DEVELOPMENTS 123
14 QUESTIONNAIRE 124
15 RELATED REPORTS 127