Please Wait.....
Report
New Zealand On-Demand Home Services Market By Type (Home Cleaning (Car Wash, Maid, Pest Control, Others), Repairs & Maintenance (Plumbing, Electrical, Carpentry, Others), Health & Wellness (Beauty/Salon Services, Fitness Coach, Others), Others), By Payment Mode (Pre-Availing Online Payment, Cash Payment, Post-Availing Online Payment), By Booking Mode (Online, Offline), By Region, Competition, Forecast & Opportunities, 2020-2030F
Market Report I 2025-05-16 I 82 Pages I TechSci Research
Market Overview
The New Zealand On-Demand Home Services Market was valued at USD 12.56 Million in 2024 and is projected to reach USD 25.78 Million by 2030, growing at a CAGR of 12.73% during the forecast period. The market is witnessing notable growth as consumers increasingly prioritize convenience and efficiency in managing household tasks. As modern lifestyles become more fast-paced, on-demand home services-ranging from cleaning and repairs to wellness and maintenance-offer accessible solutions through digital platforms. The widespread use of smartphones and internet connectivity has played a crucial role in enabling this shift, providing consumers with streamlined, real-time access to a range of home services. Urbanization is also accelerating demand, as densely populated regions require scalable and time-saving service delivery models. This digital transformation, supported by flexible booking and payment options, is fueling the rapid expansion of the on-demand home services market across New Zealand.
Key Market Drivers
Growing Working Population Across the Region
The expanding working-age population in New Zealand is significantly contributing to the growth of the on-demand home services market. As reported, the seasonally adjusted working-age population reached 4.2 million in the September 2023 quarter, marking a notable increase. With more people engaged in full-time employment, time constraints have become a central concern, leading consumers to seek outsourced solutions for household tasks such as cleaning, repairs, and wellness services. On-demand platforms meet this demand by offering flexibility, ease of booking, and fast service delivery. These solutions are especially popular in urban settings, where busy professionals value convenience and efficiency. The growing workforce is expected to remain a key driver of market expansion, as the demand for accessible, digitally enabled services continues to rise.
Key Market Challenges
Intense Competition Among Key Players
The New Zealand on-demand home services market faces substantial challenges due to heightened competition among service providers. The rise of digital platforms has lowered market entry barriers, resulting in a crowded marketplace where multiple companies offer overlapping services. This saturation intensifies price wars, leading to reduced profit margins and pressuring providers to distinguish themselves through pricing, service quality, or niche offerings. Maintaining consistent service quality becomes a major concern, as negative customer experiences can quickly erode brand trust in a highly competitive environment. Additionally, operational investments in technology, service training, and customer support place financial strain on smaller players. The absence of industry-wide pricing standards or quality benchmarks also complicates consumer decision-making and makes it difficult for businesses to develop consistent pricing strategies, further intensifying market complexity.
Key Market Trends
Flexible Payment Options
Flexible payment solutions have emerged as a key trend in the New Zealand on-demand home services market, enhancing user accessibility and satisfaction. With the proliferation of digital payment systems, consumers now expect a variety of options, including credit/debit cards, digital wallets, and installment payment plans. According to recent data, the total value of digital payments in New Zealand is on the rise, projected to reach USD 23.3 billion by 2028. Service providers are leveraging this trend by integrating multiple payment gateways, facilitating seamless and secure transactions. These payment models are particularly appealing to consumers seeking contactless, convenient, and flexible financial solutions. The growing adoption of digital payment infrastructure is helping providers attract a broader customer base, optimize cash flow, and build brand loyalty, ultimately contributing to the market's sustained growth.
Key Market Players
- Jim's Group Pty Ltd
- Premium Clean
- Clean Planet
- Restoration Experts Limited
- Green Acres Franchise Group Limited
- Kia Ora Sunshine Cleaning Limited
- Urbanclap Technologies India Private Limited
- Balaji Nursery
- Angi Inc.
- Lawn Starter Inc.
Report Scope:
In this report, the New Zealand On-Demand Home Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
- New Zealand On-Demand Home Services Market, By Type:
o Home Cleaning (Car Wash, Maid, Pest Control, Others)
o Repairs & Maintenance (Plumbing, Electrical, Carpentry, Others)
o Health & Wellness (Beauty/Salon Services, Fitness Coach, Others)
o Others
- New Zealand On-Demand Home Services Market, By Payment Mode:
o Pre-Availing Online Payment
o Cash Payment
o Post-Availing Online Payment
- New Zealand On-Demand Home Services Market, By Booking Mode:
o Online
o Offline
- New Zealand On-Demand Home Services Market, By Region:
o North Island
o South Island
Competitive Landscape
Company Profiles: Detailed analysis of the major companies present in the New Zealand On-Demand Home Services Market.
Available Customizations:
New Zealand On-Demand Home Services Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:
Company Information
- Detailed analysis and profiling of additional market players (up to five).
1. Introduction
1.1. Product Overview
1.2. Key Highlights of the Report
1.3. Market Coverage
1.4. Market Segments Covered
1.5. Research Booking Mode Considered
2. Research Methodology
2.1. Methodology Landscape
2.2. Objective of the Study
2.3. Baseline Methodology
2.4. Formulation of the Scope
2.5. Assumptions and Limitations
2.6. Sources of Research
2.7. Approach for the Market Study
2.8. Methodology Followed for Calculation of Market Size & Market Shares
2.9. Forecasting Methodology
3. Executive Summary
3.1. Overview of the Market
3.2. Overview of Key Market Segmentations
3.3. Overview of Key Market Players
3.4. Overview of Key Regions
3.5. Overview of Market Drivers, Challenges, and Trends
4. Voice of Customer
4.1. Brand Awareness
4.2. Factor Influencing Availing Decision
5. New Zealand On-Demand Home Services Market Outlook
5.1. Market Size & Forecast
5.1.1. By Value
5.2. Market Share & Forecast
5.2.1. By Type (Home Cleaning (Car Wash, Maid, Pest Control, Others), Repairs & Maintenance (Plumbing, Electrical, Carpentry, Others), Health & Wellness (Beauty/Salon Services, Fitness Coach, Others), Others)
5.2.2. By Payment Mode (Pre-Availing Online Payment, Cash Payment, Post-Availing Online Payment)
5.2.3. By Booking Mode (Online, Offline)
5.2.4. By Region
5.2.5. By Company (2024)
5.3. Market Map
6. New Zealand Online On-Demand Home Services Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Payment Mode
6.2.2. By Type
7. New Zealand Offline On-Demand Home Services Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Payment Mode
7.2.2. By Type
8. Market Dynamics
8.1. Drivers
8.2. Challenges
9. Market Trends & Developments
9.1. Merger & Acquisition (If Any)
9.2. Product Launches (If Any)
9.3. Recent Developments
10. Porters Five Forces Analysis
10.1. Competition in the Industry
10.2. Potential of New Entrants
10.3. Power of Suppliers
10.4. Power of Customers
10.5. Threat of Substitute Products
11. New Zealand Economic Profile
12. Policy & Regulatory Landscape
13. Competitive Landscape
13.1. Company Profiles
13.1.1. Jim's Group Pty Ltd
13.1.1.1. Business Overview
13.1.1.2. Company Snapshot
13.1.1.3. Products & Services
13.1.1.4. Financials (As Per Availability)
13.1.1.5. Key Market Focus & Geographical Presence
13.1.1.6. Recent Developments
13.1.1.7. Key Management Personnel
13.1.2. Premium Clean
13.1.3. Clean Planet
13.1.4. Restoration Experts Limited
13.1.5. Green Acres Franchise Group Limited
13.1.6. Kia Ora Sunshine Cleaning Limited
13.1.7. Urbanclap Technologies India Private Limited
13.1.8. Balaji Nursery
13.1.9. Angi Inc.,
13.1.10. Lawn Starter Inc.
14. Strategic Recommendations
15. About Us & Disclaimer
- Not Sure / Need Reassuring
- Confirm Content
-
Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:
Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.
Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.
Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.
-
- Sample Pages
-
With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.
It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.
To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Check for Alternatives
-
Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.
To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.
-
- Confirm Content
- Prices / Formats / Delivery
- Prices
-
All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.
Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Discounts
-
As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.
Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.
To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Available Currencies
-
Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.
Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.
To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.
-
- Licenses
-
License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
-
- Global Site License
-
The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.
It is important to note that this may exclude Parent Companies or Subsidiaries.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
-
- Formats
-
The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.
If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.
-
- Delivery
-
Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
If a delay in delivery is expected you will be informed about it immediately.
-
- Shipping Charges
-
As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
-
- Prices
- Ordering
- By Credit Card
-
We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
For more information on PayU please visit: https://www.payu.pl/en/about-us
-
- By Money Transfer
-
If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
-
- By Credit Card
- Security
- Website security
-
We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
-
- Credit Card Security
-
We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.
-
- Website security