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Report
NA Workforce Management Market - Industry Trends and Forecast to 2030
Market Report I 2023-04-01 I 287 Pages I Data Bridge Market Research
North America Workforce Management Market is projected to register a CAGR of 10.1% in the forecast period of 2023 to 2030. The new market report contains data for historic year 2021, the base year of calculation is 2022, and the forecast period is 2023 to 2030.
Market Segmentation:
Global Workforce Management Market, By Offering (Solutions and Services), Organization Size (Large Enterprise and Small & Medium Enterprises), Operating Systems (Windows, Android, iOS, LINUX, and Others), Deployment Model (Cloud and On-Premises), End-User (Banking, Financial Services and Insurance, Automotive, Telecom and IT, Manufacturing, Healthcare, Defense and Government, Transportation and Logistics, Consumer Goods and Retail, Energy and Utilities Solutions, and Others), Country (U.S., Mexico, and Canada) - Industry Trends and Forecast to 2030
Some of the major factors contributing to the growth of the North America workforce management market are:
- Increase in adoption of the Internet of Things (IoT)
- Growing adoption of analytical solutions
Market Players
The key market players in North America workforce management market are:
- UKG Inc.
- Reflexis Systems, Inc.
- SAP
- Verint Systems Inc.
- ADP
- ATOSS Software AG
- NICE
- Workday, Inc.
- Visier, Inc.
- Ceridian HCM, Inc.
- Paylocity.
- Paycom Payroll LLC.
- Sumtotal Systems, LLC
- Infor
- Cegid Meta4
- Ramco Systems
- Replicon
- IBM
- INFORM Software
- InVision AG
- Oracle
TABLE OF CONTENTS
1 INTRODUCTION 80
1.1 OBJECTIVES OF THE STUDY 80
1.2 MARKET DEFINITION 80
1.3 OVERVIEW OF THE NORTH AMERICA WORKFORCE MANAGEMENT MARKET 80
1.4 CURRENCY AND PRICING 82
1.5 LIMITATIONS 82
1.6 MARKETS COVERED 83
2 MARKET SEGMENTATION 89
2.1 MARKETS COVERED 89
2.2 YEARS CONSIDERED FOR THE STUDY 90
2.3 GEOGRAPHIC SCOPE 91
2.4 DBMR TRIPOD DATA VALIDATION MODEL 92
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 95
2.6 DBMR MARKET POSITION GRID 96
2.7 VENDOR SHARE ANALYSIS 98
2.8 MARKET END-USER COVERAGE GRID 99
2.9 MULTIVARIATE MODELLING 100
2.10 OFFERING TIMELINE CURVE 100
2.11 SECONDARY SOURCES 101
2.12 ASSUMPTIONS 101
3 EXECUTIVE SUMMARY 102
4 PREMIUM INSIGHTS 105
4.1 PORTER'S ANALYSIS 106
4.2 REGULATORY FRAMEWORK 107
4.3 TECHNOLOGICAL TRENDS 108
4.4 PATENT ANALYSIS 110
4.5 CASE STUDY 111
4.6 VALUE CHAIN ANALYSIS 112
4.7 COMPANY COMPARATIVE ANALYSIS 114
4.7.1 UKG INC.: 114
4.7.2 SAP SE: 114
4.7.3 WORKDAY, INC.: 114
4.7.4 ADP, INC.: 115
5 MARKET OVERVIEW 116
5.1 DRIVERS 118
5.1.1 GROWING ADOPTION OF THE INTERNET OF THINGS (IOT) AND CLOUD-BASED WORKFORCE MANAGEMENT SOLUTIONS 118
5.1.2 INCREASING PENETRATION OF ANALYTICAL SOLUTIONS AND CONNECTED DEVICES APPLICATIONS 119
5.1.3 NEED FOR REDUCTION OF EXPENSES RELATED TO HUMAN RESOURCE 119
5.2 RESTRAINTS 120
5.2.1 LACK OF AWARENESS ABOUT WORKFORCE MANAGEMENT TOOLS 120
5.2.2 COMPLEXITIES IN THE INTEGRATION OF DIFFERENT WORKFORCE MANAGEMENT TOOLS 121
5.3 OPPORTUNITIES 121
5.3.1 DIGITALIZATION OF BUSINESS OPERATIONS 121
5.3.2 INCREASE IN DEMAND FOR FLEXIBLE MANAGEMENT RESOURCES 122
5.3.3 UPSURGE IN THE ADOPTION OF ARTIFICIAL INTELLIGENCE IN BUSINESS OPERATIONS 123
5.4 CHALLENGES 124
5.4.1 HIGH COST ASSOCIATED WITH THE PURCHASE AND DEPLOYMENT OF WORKFORCE MANAGEMENT SOLUTIONS 124
5.4.2 RISING NEED FOR REGULAR DATA MONITORING AND DATA INPUT SYSTEMS IN THE WORKFORCE 125
6 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, BY OFFERING 127
6.1 OVERVIEW 128
6.2 SOLUTIONS 129
6.2.1 TIME AND ATTENDANCE MANAGEMENT 130
6.2.2 LEAVE AND ABSENCE MANAGEMENT 130
6.2.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 130
6.2.4 WORKFORCE SCHEDULING 130
6.2.5 WORKFORCE ANALYTICS 130
6.2.6 BUDGETING AND FORECASTING 131
6.2.7 TASK MANAGEMENT 131
6.2.8 FATIGUE MANAGEMENT 131
6.2.9 OTHERS 131
6.3 SERVICES 131
6.3.1 CONSULTING 132
6.3.2 IMPLEMENTATION 132
6.3.3 TRAINING, SUPPORT AND MAINTENANCE 132
7 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE 133
7.1 OVERVIEW 134
7.2 LARGE ENTERPRISE 135
7.3 SMALL & MEDIUM ENTERPRISES 136
8 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, BY OPERATING SYSTEMS 137
8.1 OVERVIEW 138
8.2 WINDOWS 139
8.3 ANDROID 140
8.4 IOS 140
8.5 LINUX 141
8.6 OTHERS 141
9 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODEL 142
9.1 OVERVIEW 143
9.2 CLOUD 144
9.3 ON-PREMISES 145
10 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, BY END-USER 146
10.1 OVERVIEW 147
10.2 BANKING, FINANCIAL SERVICES AND INSURANCE 148
10.2.1 SOLUTIONS 149
10.2.1.1 TIME AND ATTENDANCE MANAGEMENT 149
10.2.1.2 LEAVE AND ABSENCE MANAGEMENT 150
10.2.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 150
10.2.1.4 WORKFORCE SCHEDULING 150
10.2.1.5 WORKFORCE ANALYTICS 150
10.2.1.6 BUDGETING AND FORECASTING 150
10.2.1.7 TASK MANAGEMENT 150
10.2.1.8 FATIGUE MANAGEMENT 150
10.2.1.9 OTHERS 150
10.2.2 SERVICES 151
10.2.2.1 CONSULTING 151
10.2.2.2 IMPLEMENTATION 151
10.2.2.3 TRAINING, SUPPORT AND MAINTENANCE 151
10.3 AUTOMOTIVE 152
10.3.1 SOLUTIONS 152
10.3.1.1 TIME AND ATTENDANCE MANAGEMENT 153
10.3.1.2 LEAVE AND ABSENCE MANAGEMENT 153
10.3.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 153
10.3.1.4 WORKFORCE SCHEDULING 153
10.3.1.5 WORKFORCE ANALYTICS 153
10.3.1.6 BUDGETING AND FORECASTING 154
10.3.1.7 TASK MANAGEMENT 154
10.3.1.8 FATIGUE MANAGEMENT 154
10.3.1.9 OTHERS 154
10.3.2 SERVICES 154
10.3.2.1 CONSULTING 154
10.3.2.2 IMPLEMENTATION 155
10.3.2.3 TRAINING, SUPPORT AND MAINTENANCE 155
10.4 TELECOM AND IT 155
10.4.1 SOLUTIONS 156
10.4.1.1 TIME AND ATTENDANCE MANAGEMENT 156
10.4.1.2 LEAVE AND ABSENCE MANAGEMENT 156
10.4.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 156
10.4.1.4 WORKFORCE SCHEDULING 157
10.4.1.5 WORKFORCE ANALYTICS 157
10.4.1.6 BUDGETING AND FORECASTING 157
10.4.1.7 TASK MANAGEMENT 157
10.4.1.8 FATIGUE MANAGEMENT 157
10.4.1.9 OTHERS 157
10.4.2 SERVICES 157
10.4.2.1 CONSULTING 158
10.4.2.2 IMPLEMENTATION 158
10.4.2.3 TRAINING, SUPPORT AND MAINTENANCE 158
10.5 MANUFACTURING 158
10.5.1 SOLUTIONS 159
10.5.1.1 TIME AND ATTENDANCE MANAGEMENT 159
10.5.1.2 LEAVE AND ABSENCE MANAGEMENT 159
10.5.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 159
10.5.1.4 WORKFORCE SCHEDULING 159
10.5.1.5 WORKFORCE ANALYTICS 160
10.5.1.6 BUDGETING AND FORECASTING 160
10.5.1.7 TASK MANAGEMENT 160
10.5.1.8 FATIGUE MANAGEMENT 160
10.5.1.9 OTHERS 160
10.5.2 SERVICES 160
10.5.2.1 CONSULTING 161
10.5.2.2 IMPLEMENTATION 161
10.5.2.3 TRAINING, SUPPORT AND MAINTENANCE 161
10.6 HEALTHCARE 161
10.6.1 SOLUTIONS 162
10.6.1.1 TIME AND ATTENDANCE MANAGEMENT 162
10.6.1.2 LEAVE AND ABSENCE MANAGEMENT 162
10.6.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 162
10.6.1.4 WORKFORCE SCHEDULING 163
10.6.1.5 WORKFORCE ANALYTICS 163
10.6.1.6 BUDGETING AND FORECASTING 163
10.6.1.7 TASK MANAGEMENT 163
10.6.1.8 FATIGUE MANAGEMENT 163
10.6.1.9 OTHERS 163
10.6.2 SERVICES 163
10.6.2.1 CONSULTING 164
10.6.2.2 IMPLEMENTATION 164
10.6.2.3 TRAINING, SUPPORT AND MAINTENANCE 164
10.7 DEFENSE AND GOVERNMENT 164
10.7.1 SOLUTIONS 165
10.7.1.1 TIME AND ATTENDANCE MANAGEMENT 165
10.7.1.2 LEAVE AND ABSENCE MANAGEMENT 165
10.7.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 165
10.7.1.4 WORKFORCE SCHEDULING 166
10.7.1.5 WORKFORCE ANALYTICS 166
10.7.1.6 BUDGETING AND FORECASTING 166
10.7.1.7 TASK MANAGEMENT 166
10.7.1.8 FATIGUE MANAGEMENT 166
10.7.1.9 OTHERS 166
10.7.2 SERVICES 166
10.7.2.1 CONSULTING 167
10.7.2.2 IMPLEMENTATION 167
10.7.2.3 TRAINING, SUPPORT AND MAINTENANCE 167
10.8 TRANSPORTATION AND LOGISTICS 167
10.8.1 SOLUTIONS 168
10.8.1.1 TIME AND ATTENDANCE MANAGEMENT 168
10.8.1.2 LEAVE AND ABSENCE MANAGEMENT 168
10.8.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 168
10.8.1.4 WORKFORCE SCHEDULING 169
10.8.1.5 WORKFORCE ANALYTICS 169
10.8.1.6 BUDGETING AND FORECASTING 169
10.8.1.7 TASK MANAGEMENT 169
10.8.1.8 FATIGUE MANAGEMENT 169
10.8.1.9 OTHERS 169
10.8.2 SERVICES 169
10.8.2.1 CONSULTING 170
10.8.2.2 IMPLEMENTATION 170
10.8.2.3 TRAINING, SUPPORT AND MAINTENANCE 170
10.9 CONSUMER GOODS AND RETAIL 170
10.9.1 SOLUTIONS 171
10.9.1.1 TIME AND ATTENDANCE MANAGEMENT 171
10.9.1.2 LEAVE AND ABSENCE MANAGEMENT 171
10.9.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 171
10.9.1.4 WORKFORCE SCHEDULING 172
10.9.1.5 WORKFORCE ANALYTICS 172
10.9.1.6 BUDGETING AND FORECASTING 172
10.9.1.7 TASK MANAGEMENT 172
10.9.1.8 FATIGUE MANAGEMENT 172
10.9.1.9 OTHERS 172
10.9.2 SERVICES 172
10.9.2.1 CONSULTING 173
10.9.2.2 IMPLEMENTATION 173
10.9.2.3 TRAINING, SUPPORT AND MAINTENANCE 173
10.10 ENERGY AND UTILITIES SOLUTIONS 173
10.10.1 SOLUTIONS 174
10.10.1.1 TIME AND ATTENDANCE MANAGEMENT 174
10.10.1.2 LEAVE AND ABSENCE MANAGEMENT 174
10.10.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 174
10.10.1.4 WORKFORCE SCHEDULING 175
10.10.1.5 WORKFORCE ANALYTICS 175
10.10.1.6 BUDGETING AND FORECASTING 175
10.10.1.7 TASK MANAGEMENT 175
10.10.1.8 FATIGUE MANAGEMENT 175
10.10.1.9 OTHERS 175
10.10.2 SERVICES 175
10.10.2.1 CONSULTING 176
10.10.2.2 IMPLEMENTATION 176
10.10.2.3 TRAINING, SUPPORT AND MAINTENANCE 176
10.11 OTHERS 176
11 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, BY REGION 177
11.1 NORTH AMERICA 178
11.1.1 U.S. 193
11.1.2 CANADA 205
11.1.3 MEXICO 217
12 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, COMPANY LANDSCAPE 229
12.1 COMPANY SHARE ANALYSIS: NORTH AMERICA 229
13 SWOT ANALYSIS 230
14 COMPANY PROFILE 231
14.1 UKG INC. 231
14.1.1 COMPANY SNAPSHOT 231
14.1.2 COMPANY SHARE ANALYSIS 231
14.1.3 SOLUTION PORTFOLIO 232
14.1.4 RECENT DEVELOPMENTS 232
14.2 ADP, INC. 233
14.2.1 COMPANY SNAPSHOT 233
14.2.2 REVENUE ANALYSIS 233
14.2.3 COMPANY SHARE ANALYSIS 234
14.2.4 PORTFOLIO 234
14.2.5 RECENT DEVELOPMENTS 234
14.3 IBM CORPORATION 236
14.3.1 COMPANY SNAPSHOT 236
14.3.2 REVENUE ANALYSIS 236
14.3.3 COMPANY SHARE ANALYSIS 237
14.3.4 PRODUCT PORTFOLIO 237
14.3.5 RECENT DEVELOPMENTS 237
14.4 WORKDAY, INC. 239
14.4.1 COMPANY SNAPSHOT 239
14.4.2 REVENUE ANALYSIS 239
14.4.3 COMPANY SHARE ANALYSIS 240
14.4.4 PRODUCT PORTFOLIO 240
14.4.5 RECENT DEVELOPMENTS 240
14.5 ORACLE 242
14.5.1 COMPANY SNAPSHOT 242
14.5.2 REVENUE ANALYSIS 242
14.5.3 COMPANY SHARE ANALYSIS 243
14.5.4 SOLUTION PORTFOLIO 243
14.5.5 RECENT DEVELOPMENTS 243
14.6 ATOSS SOFTWARE AG 245
14.6.1 COMPANY SNAPSHOT 245
14.6.2 REVENUE ANALYSIS 245
14.6.3 SERVICES PORTFOLIO 246
14.6.4 RECENT DEVELOPMENTS 246
14.7 CEGID META4 247
14.7.1 COMPANY SNAPSHOT 247
14.7.2 PRODUCT PORTFOLIO 247
14.7.3 RECENT DEVELOPMENTS 248
14.8 CERIDIAN HCM, INC. 249
14.8.1 COMPANY SNAPSHOT 249
14.8.2 REVENUE ANALYSIS 249
14.8.3 SOLUTION PORTFOLIO 250
14.8.4 RECENT DEVELOPMENTS 250
14.9 INFOR 252
14.9.1 COMPANY SNAPSHOT 252
14.9.2 PRODUCT PORTFOLIO 252
14.9.3 RECENT DEVELOPMENTS 253
14.10 INFORM SOFTWARE 254
14.10.1 COMPANY SNAPSHOT 254
14.10.2 SERVICE PORTFOLIO 254
14.10.3 RECENT DEVELOPMENT 254
14.11 INVISION AG 255
14.11.1 COMPANY SNAPSHOT 255
14.11.2 REVENUE ANALYSIS 255
14.11.3 PRODUCT PORTFOLIO 256
14.11.4 RECENT DEVELOPMENT 256
14.12 NICE 257
14.12.1 COMPANY SNAPSHOT 257
14.12.2 REVENUE ANALYSIS 257
14.12.3 SOLUTION PORTFOLIO 258
14.12.4 RECENT DEVELOPMENTS 258
14.13 PAYCOM PAYROLL LLC 260
14.13.1 COMPANY SNAPSHOT 260
14.13.2 REVENUE ANALYSIS 260
14.13.3 SOLUTION PORTFOLIO 261
14.13.4 RECENT DEVELOPMENTS 261
14.14 PAYLOCITY 263
14.14.1 COMPANY SNAPSHOT 263
14.14.2 REVENUE ANALYSIS 263
14.14.3 SOLUTION PORTFOLIO 264
14.14.4 RECENT DEVELOPMENTS 264
14.15 QUINYX AB 265
14.15.1 COMPANY SNAPSHOT 265
14.15.2 SOLUTION PORTFOLIO 265
14.15.3 RECENT DEVELOPMENTS 265
14.16 RAMCO SYSTEMS 267
14.16.1 COMPANY SNAPSHOT 267
14.16.2 REVENUE ANALYSIS 267
14.16.3 PRODUCT PORTFOLIO 268
14.16.4 RECENT DEVELOPMENTS 268
14.17 REFLEXIS SYSTEMS, INC. 270
14.17.1 COMPANY SNAPSHOT 270
14.17.2 SERVICE PORTFOLIO 270
14.17.3 RECENT DEVELOPMENTS 270
14.18 REPLICON 272
14.18.1 COMPANY SNAPSHOT 272
14.18.2 SERVICE PORTFOLIO 272
14.18.3 RECENT DEVELOPMENTS 272
14.19 SAP SE 274
14.19.1 COMPANY SNAPSHOT 274
14.19.2 REVENUE ANALYSIS 274
14.19.3 COMPANY SHARE ANALYSIS 275
14.19.4 PRODUCT PORTFOLIO 275
14.19.5 RECENT DEVELOPMENTS 275
14.20 SUMTOTAL SYSTEMS, LLC 277
14.20.1 COMPANY SNAPSHOT 277
14.20.2 PRODUCT PORTFOLIO 277
14.20.3 RECENT DEVELOPMENTS 278
14.21 VERINT SYSTEMS INC. 279
14.21.1 COMPANY SNAPSHOT 279
14.21.2 REVENUE ANALYSIS 279
14.21.3 PRODUCT PORTFOLIO 280
14.21.4 RECENT DEVELOPMENTS 280
14.22 VISIER, INC. 282
14.22.1 COMPANY SNAPSHOT 282
14.22.2 SOLUTION PORTFOLIO 282
14.22.3 RECENT DEVELOPMENTS 282
15 QUESTIONNAIRE 284
16 RELATED REPORTS 287
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