Opportunities Preloader

Please Wait.....

Report

Middle East And Africa IT Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026 - 2031)

Market Report I 2026-01-16 I 120 Pages I Mordor Intelligence

Middle East And Africa IT Services Market Analysis

The Middle East and Africa IT services market was valued at USD 232.1 billion in 2025 and estimated to grow from USD 252.81 billion in 2026 to reach USD 387.13 billion by 2031, at a CAGR of 8.92% during the forecast period (2026-2031). Accelerated government-backed digitization programs, sovereign-wealth-fund technology mandates, and widespread 5G coverage are reshaping enterprise IT spending patterns across the Gulf Cooperation Council (GCC) and key African economies. Rising cloud adoption, surging hyperscale data-center investments, and a region-wide fintech boom are intensifying demand for consultative, implementation, and managed-service offerings. Meanwhile, chronic shortages of bilingual cloud-native professionals and fragmented cross-border data laws temper growth prospects, prompting providers to refine delivery models and compliance strategies. Competitive dynamics remain balanced as global integrators leverage scale and technology depth while regional specialists capitalize on localization requirements and Arabic language capabilities.

Middle East And Africa IT Services Market Trends and Insights



Cloud-First Mandates Under National Visions

Saudi Arabia's digital-government policy targets 90% cloud migration of public services by 2030, backed by USD 24.8 billion in infrastructure funding and nationwide 5G coverage. Comparable agendas in the UAE and Qatar require extensive integration, cybersecurity, and managed-service support, shifting demand from legacy outsourcing toward cloud-native delivery. Private enterprises mirror these public-sector benchmarks to sustain competitive parity, driving sustained uptake of hybrid-cloud consulting and platform services.

Surge in Hyperscale Data-Center Build-Outs

Saudi Arabia's USD 21 billion data-center pipeline and a USD 30 billion regional AI-infrastructure alliance anchored by Microsoft, BlackRock, and Temasek are transforming local hosting economics. Newly available in-region capacity satisfies data-residency statutes, supports latency-sensitive workloads, and enables edge-computing use cases that command higher service margins than traditional colocation offerings.

Bilingual Cloud-Native Talent Shortage

South Africa ranks third worldwide for outbound IT-talent recruitment, and 2% of all posted roles are international, draining local capacity. GCC projects intensify shortages by requiring Arabic-English fluent professionals, forcing providers to rely on expatriate hires or distributed offshore teams that increase delivery costs and timelines.

Other drivers and restraints analyzed in the detailed report include:

Digital Public-Services SpendingFintech-Led Managed-Services UptakeFragmented Cross-Border Data Laws

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

The segment accounted for 34.83% of the Middle East and Africa IT services market share in 2025, yet cloud and platform services are set to grow at 10.72% CAGR, reflecting enterprises' pivot toward AI-ready architectures. Traditional outsourcing retains relevance for legacy workloads but faces pricing pressure as cloud-native offerings mature. The Middle East and Africa IT services market size attributed to managed security services is expanding as cyber-risk escalates across critical infrastructure. Regional hyperscale expansions by AWS, Microsoft, and Oracle allow providers to layer value-added services such as real-time analytics and IoT orchestration, displacing low-margin infrastructure support.

Demand for consulting and implementation remains robust as enterprises re-platform core applications and re-architect networks for edge-computing use cases. Business-process outsourcing maintains steady public-sector demand for document-management and citizen-service functions. Providers that bundle consulting, migration, and long-term managed services create sticky client relationships, mitigating commoditization risk.

Large enterprises represented 67.55% of 2025 spend, but SMEs are forecast to post a 10.18% CAGR, buoyed by subsidized cloud vouchers and technical-support schemes across GCC economies. Government funds worth USD 40 billion are earmarked for SME digital-enablement, lower entry barriers to ERP, CRM, and e-commerce platforms. The Middle East and Africa IT services market size for standardized SaaS onboarding is therefore rising sharply.

Large enterprises continue to award multi-year, multi-million-dollar contracts for AI, predictive maintenance, and multi-cloud governance projects. However, price sensitivity has increased, prompting outcome-based contracts. Providers that segment delivery teams for high-touch enterprise projects and automated SME engagements optimize utilization and margin.

The Middle East and Africa IT Services Market is Segmented by Service Type (IT Consulting and Implementation, IT Outsourcing, and More), End-User Enterprise Size (Small and Medium Enterprises and Large Enterprises), End-User Vertical (BFSI, Manufacturing, and More), Deployment Model (Onshore Delivery, Nearshore Delivery, and Offshore Delivery), and Country. The Market Forecasts are Provided in Terms of Value (USD).

List of Companies Covered in this Report:

Accenture plc International Business Machines Corporation (IBM) Oracle Corporation Microsoft Corporation Amazon Web Services, Inc. SAP SE Tata Consultancy Services Limited Infosys Limited Wipro Limited HCL Technologies Limited Google LLC (Google Cloud) Capgemini SE Cognizant Technology Solutions Corporation Tech Mahindra Limited NTT Data Corporation (Dimension Data) Gulf Business Machines (GBM) STC Solutions (Saudi Telecom Company) eand (Etisalat Group) Ooredoo Q.P.S.C. Alareeb ICT Company Raqmiyat LLC Atos SE Deloitte Touche Tohmatsu Limited

Additional Benefits:

The market estimate (ME) sheet in Excel format
3 months of analyst support

1 INTRODUCTION
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE
4.1 Market Overview
4.2 Market Drivers
4.2.1 Cloud-first initiatives under Vision 2030 programs
4.2.2 Surge in hyperscale data-center investments across GCC
4.2.3 Digital public-services and e-government spending
4.2.4 Regional fintech boom driving managed-services demand
4.2.5 AI and generative-AI mandates by sovereign wealth funds
4.2.6 5G and edge-computing rollout fuelling integration projects
4.3 Market Restraints
4.3.1 Chronic shortage of bilingual cloud-native talent
4.3.2 Fragmented cross-border data-flow regulations
4.3.3 High energy cost and unreliable grids in parts of Africa
4.3.4 Geopolitical volatility affecting outsourcing contracts
4.4 Industry Value Chain Analysis
4.5 Regulatory Landscape
4.6 Technological Outlook
4.7 Porter's Five Forces Analysis
4.7.1 Bargaining Power of Suppliers
4.7.2 Bargaining Power of Buyers
4.7.3 Threat of New Entrants
4.7.4 Threat of Substitutes
4.7.5 Intensity of Competitive Rivalry
4.8 Impact of Macroeconomic Factors on the Market

5 MARKET SIZE AND GROWTH FORECASTS (VALUES)
5.1 By Service Type
5.1.1 IT Consulting and Implementation
5.1.2 IT Outsourcing (ITO)
5.1.3 Business Process Outsourcing (BPO)
5.1.4 Managed Security Services
5.1.5 Cloud and Platform Services
5.2 By End-User Enterprise Size
5.2.1 Small and Medium Enterprises (SMEs)
5.2.2 Large Enterprises
5.3 By End-User Vertical
5.3.1 BFSI
5.3.2 Manufacturing
5.3.3 Government and Public Sector
5.3.4 Healthcare and Life-Sciences
5.3.5 Retail and Consumer Goods
5.3.6 Telecom and Media
5.3.7 Logistics and Transport
5.3.8 Energy and Utilities
5.3.9 Other End-User Verticals
5.4 By Deployment Model
5.4.1 Onshore Delivery
5.4.2 Nearshore Delivery
5.4.3 Offshore Delivery
5.5 By Country
5.5.1 Middle East
5.5.1.1 Saudi Arabia
5.5.1.2 United Arab Emirates
5.5.1.3 Qatar
5.5.1.4 Kuwait
5.5.1.5 Oman
5.5.1.6 Bahrain
5.5.1.7 Rest of Middle East
5.5.2 Africa
5.5.2.1 South Africa
5.5.2.2 Egypt
5.5.2.3 Nigeria
5.5.2.4 Kenya
5.5.2.5 Morocco
5.5.2.6 Rest of Africa

6 COMPETITIVE LANDSCAPE
6.1 Market Concentration
6.2 Strategic Moves
6.3 Market Share Analysis
6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
6.4.1 Accenture plc
6.4.2 International Business Machines Corporation (IBM)
6.4.3 Oracle Corporation
6.4.4 Microsoft Corporation
6.4.5 Amazon Web Services, Inc.
6.4.6 SAP SE
6.4.7 Tata Consultancy Services Limited
6.4.8 Infosys Limited
6.4.9 Wipro Limited
6.4.10 HCL Technologies Limited
6.4.11 Google LLC (Google Cloud)
6.4.12 Capgemini SE
6.4.13 Cognizant Technology Solutions Corporation
6.4.14 Tech Mahindra Limited
6.4.15 NTT Data Corporation (Dimension Data)
6.4.16 Gulf Business Machines (GBM)
6.4.17 STC Solutions (Saudi Telecom Company)
6.4.18 eand (Etisalat Group)
6.4.19 Ooredoo Q.P.S.C.
6.4.20 Alareeb ICT Company
6.4.21 Raqmiyat LLC
6.4.22 Atos SE
6.4.23 Deloitte Touche Tohmatsu Limited

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK
7.1 White-space and Unmet-Need Assessment

  • Not Sure / Need Reassuring
    • Confirm Content
      • Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:

        Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.

        Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.

        Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.

    • Sample Pages
      • With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.

        It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.

        To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.

    • Check for Alternatives
      • Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.

        To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.

  • Prices / Formats / Delivery
    • Prices
      • All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.

        Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.

    • Discounts
      • As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.

        Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.

        To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.

    • Available Currencies
      • Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.

        Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.

        To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.

    • Licenses
      • License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.

        If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.

    • Global Site License
      • The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.

        It is important to note that this may exclude Parent Companies or Subsidiaries.

        If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.

    • Formats
      • The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.

        If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.

    • Delivery
      • Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.

        Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.

        If a delay in delivery is expected you will be informed about it immediately.

    • Shipping Charges
      • As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.

        If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.

  • Ordering
    • By Credit Card
      • We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.

        Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.

        For more information on PayU please visit: https://www.payu.pl/en/about-us

    • By Money Transfer
      • If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.

        With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.

  • Security
    • Website security
      • We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.

        Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.

    • Credit Card Security
      • We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.

        PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.

PLEASE SELECT LICENSE
  • $4750.00
  • $5250.00
  • $6500.00
  • $8750.00
  • ADD TO BASKET
  • BUY NOW