IT Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2018-2028F Segmented By Service (Professional, Managed and Telecom), By Organization Size (Small and Medium Organization, and Large Organization), By Deployment Mode (On-Premises and Cloud), By Business Functions (Human Resources, Finance & Accounting, Sales & Marketing, Supply Chain Management, Operations & Support, and Manufacturing), By End User (Government & Defense, Healthcare, IT & Telecom, BFSI, Media & Entertainment, Retail, Others), By Region, Competition
Market Report (3 business days) I 2023-10-03 I 173 Pages I TechSci Research
Global IT Services market is expected to grow at a high CAGR during the forecast period. IT services refer to a broad range of services provided by companies that specialize in information technology. These services can include everything from software development and network management to cybersecurity and cloud computing. IT services are important for businesses of all sizes because technology has become such an integral part of modern business operations. With the rapid pace of technological change, many companies find it difficult to keep up with the latest developments and implement them effectively. By outsourcing their IT services to specialized companies, businesses can benefit from the expertise and resources of these providers. This can help them improve their efficiency, reduce costs, and stay ahead of the competition.
The IT services market refers to the industry that provides services related to information technology, including hardware, software, and networking solutions. IT services encompass a wide range of activities, including consulting, development, implementation, integration, maintenance, and support of various technology systems and applications. The IT services market is a rapidly growing industry, driven by the increasing demand for digital transformation and technology solutions across various sectors.
The IT services market is expected to continue its growth trajectory in the coming years, driven by the increasing demand for digital transformation across industries. Emerging technologies, such as artificial intelligence, machine learning, and the Internet of Things, are expected to further fuel the growth of the IT services market.
Increasing Demand for Digital Transformation Across Industries
There has been a significant increase in demand for digital transformation across industries in recent years. With the rapid pace of technological advancement and the rise of digital technologies such as cloud computing, artificial intelligence, and the Internet of Things, companies are recognizing the need to adapt to the digital age to remain competitive.
Digital transformation involves using technology to fundamentally change the way a business operates and delivers value to customers. This can involve rethinking business models, processes, and systems, and leveraging data and analytics to drive decision-making.
Industries such as finance, healthcare, retail, and manufacturing are all undergoing digital transformation as they seek to optimize their operations, improve customer experiences, and create new revenue streams. However, the specific technologies and strategies used will vary depending on the industry and the specific business needs.
Overall, digital transformation is seen as a critical factor in staying relevant and competitive in today's fast-paced, technology-driven business environment. The COVID-19 pandemic has accelerated this trend, as many companies have had to quickly adapt to remote work and online operations to survive.
Rising Digitalization Among Businesses is Driving the Market Growth
The rising digitalization among businesses is driving the IT services market growth. With the increasing use of technology in all aspects of business, businesses are looking for IT service providers to help them manage and optimize their technology infrastructure. Some of the key factors driving the growth of the IT services market include:
- Digital Transformation: Many businesses are undergoing digital transformation, which involves the integration of digital technology into all areas of their business. This requires a range of IT services, including cloud computing, cybersecurity, data analytics, and more.
- Increased Reliance on Technology: As businesses become more reliant on technology to drive their operations, they need IT service providers to help them manage and maintain their IT systems.
- Outsourcing Trend: Many businesses are outsourcing their IT services to third-party providers to reduce costs and improve efficiency. This is driving the demand for IT service providers who can offer a range of services at competitive prices.
- Cloud Computing: Cloud computing has become increasingly popular among businesses as it offers a range of benefits, including scalability, flexibility, and cost-effectiveness. IT service providers are playing a key role in helping businesses adopt and manage cloud-based solutions.
- Data Analytics: With the increasing amount of data being generated by businesses, there is a growing need for IT service providers who can help businesses analyze and make sense of this data. This is driving the demand for services such as data management, data analytics, and business intelligence.
Overall, the rising digitalization among businesses is driving the growth of the IT services market, and this trend is expected to continue in the coming years.
Privacy and Security Concerns
Privacy and security concerns is a challenge in the IT services market. As more businesses rely on technology to manage their operations and store sensitive data, the risk of cyberattacks and data breaches has increased significantly. IT service providers play a critical role in addressing these concerns by offering a range of security and privacy solutions to protect their clients' data and systems. With the increasing amount of personal and sensitive data being collected by businesses, there is growing concern over how this data is being used and protected. Businesses need to comply with a range of regulations and standards related to data privacy and security, and IT services providers need to help their clients stay compliant. With the increasing use of cloud computing, there is a growing need for IT services providers to offer robust cloud security solutions to protect their clients' data and applications. Insider threats, such as employees with malicious intent, can pose a significant risk to businesses, and IT service providers need to implement measures to prevent and detect such threats.
Market Segmentation
Based on Service, the market is segmented into Professional, Managed and Telecom. Based on Organization Size, the market is segmented into Small and Medium Organization, and Large Organization. Based on Deployment Mode, the market is segmented into On-Premises and Cloud. Based on Business Functions, the market is segmented into Human Resources, Finance & Accounting, Sales & Marketing, Supply Chain Management, Operations & Support, and Manufacturing. Based on End User, the market is further split into Government & Defense, Healthcare, IT & Telecom, BFSI, Media & Entertainment, Retail, Others. The market analysis also studies the regional segmentation to devise regional market segmentation, divided among North America, Europe, Asia-Pacific, South America, and Middle East & Africa.
Company Profiles
Some of the key players in the market include Accenture Plc, Cognizant Technology Solutions Corp., Dell Technologies Inc., DXC Technology Co., Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Infosys Ltd., International Business Machines Corp. These companies offer a wide range of services, including application development, infrastructure management, cloud computing, cybersecurity, and data analytics.
The IT services market is highly competitive, with companies constantly seeking to differentiate themselves through their expertise, quality of services, and cost-effectiveness. As the demand for innovative products continues to grow, the IT services market is expected to expand further in the coming years.
Report Scope:
In this report, the global IT Services market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
- IT Services Market, By Service:
o Professional
o Managed
o Telecom
- IT Services Market, By Organization Size:
o Large Enterprises
o Small & Medium-sized Enterprises
- IT Services Market, By Deployment Mode:
o On-Premises
o Cloud
- IT Services Market, By Business Functions:
o Human Resources
o Finance & Accounting
o Sales & Marketing
o Supply Chain Management
o Operations & Support
o Manufacturing
- IT Services Market, By End User:
o Government & Defense
o Healthcare
o IT & Telecom
o BFSI
o Media & Entertainment
o Retail
o Others
- IT Services Market, By Region:
o Asia-Pacific
? China
? Japan
? India
? Australia
? South Korea
o North America
? United States
? Canada
? Mexico
o Europe
? United Kingdom
? Germany
? France
? Spain
? Italy
o Middle East & Africa
? Israel
? Turkey
? Saudi Arabia
? UAE
o South America
? Brazil
? Argentina
? Colombia
Competitive Landscape
Company Profiles: Detailed analysis of the major companies present in the global IT Services market.
Available Customizations:
With the given market data, TechSci Research offers customizations according to a companys specific needs. The following customization options are available for the report:
Company Information
- Detailed analysis and profiling of additional market players (up to five).
1. Service Overview
1.1. Market Definition
1.2. Scope of the Market
1.2.1. Markets Covered
1.2.2. Years Considered for Study
1.2.3. Key Market Segmentations
2. Research Methodology
2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations
3. Executive Summary
4. Voice of Customer
5. Global IT Services Market Outlook
5.1. Market Size & Forecast
5.1.1. By Value
5.2. Market Share & Forecast
5.2.1. By Service (Professional, Managed and Telecom)
5.2.2. By Organization Size (Small and Medium Organization, and Large Organization)
5.2.3. By Deployment Mode (On-Premises and Cloud)
5.2.4. By Business Functions (Human Resources, Finance & Accounting, Sales & Marketing, Supply Chain Management, Operations & Support, and Manufacturing)
5.2.5. By End User (Government & Defense, Healthcare, IT & Telecom, BFSI, Media & Entertainment, Retail Others)
5.2.6. By Region
5.3. By Company (2022)
5.4. Market Map
6. North America IT Services Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Service
6.2.2. By Organization Size
6.2.3. By Deployment
6.2.4. By Business Functions
6.2.5. By End User
6.2.6. By Country
6.3. North America: Country Analysis
6.3.1. United States IT Services Market Outlook
6.3.1.1. Market Size & Forecast
6.3.1.1.1. By Value
6.3.1.2. Market Share & Forecast
6.3.1.2.1. By Service
6.3.1.2.2. By Organization Size
6.3.1.2.3. By Deployment
6.3.1.2.4. By Business Functions
6.3.1.2.5. By End User
6.3.2. Canada IT Services Market Outlook
6.3.2.1. Market Size & Forecast
6.3.2.1.1. By Value
6.3.2.2. Market Share & Forecast
6.3.2.2.1. By Service
6.3.2.2.2. By Organization Size
6.3.2.2.3. By Deployment
6.3.2.2.4. By Business Functions
6.3.2.2.5. By End User
6.3.3. Mexico IT Services Market Outlook
6.3.3.1. Market Size & Forecast
6.3.3.1.1. By Value
6.3.3.2. Market Share & Forecast
6.3.3.2.1. By Service
6.3.3.2.2. By Organization Size
6.3.3.2.3. By Deployment
6.3.3.2.4. By Business Functions
6.3.3.2.5. By End User
7. Asia-Pacific IT Services Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Service
7.2.2. By Organization Size
7.2.3. By Deployment
7.2.4. By Business Functions
7.2.5. By End User
7.2.6. By Country
7.3. Asia-Pacific: Country Analysis
7.3.1. China IT Services Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Service
7.3.1.2.2. By Organization Size
7.3.1.2.3. By Deployment
7.3.1.2.4. By Business Functions
7.3.1.2.5. By End User
7.3.2. Japan IT Services Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Service
7.3.2.2.2. By Organization Size
7.3.2.2.3. By Deployment
7.3.2.2.4. By Business Functions
7.3.2.2.5. By End User
7.3.3. South Korea IT Services Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Service
7.3.3.2.2. By Organization Size
7.3.3.2.3. By Deployment
7.3.3.2.4. By Business Functions
7.3.3.2.5. By End User
7.3.4. India IT Services Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Service
7.3.4.2.2. By Organization Size
7.3.4.2.3. By Deployment
7.3.4.2.4. By Business Functions
7.3.4.2.5. By End User
7.3.5. Australia IT Services Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Service
7.3.5.2.2. By Organization Size
7.3.5.2.3. By Deployment
7.3.5.2.4. By Business Functions
7.3.5.2.5. By End User
8. Europe IT Services Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Service
8.2.2. By Organization Size
8.2.3. By Deployment
8.2.4. By Business Functions
8.2.5. By End User
8.2.6. By Country
8.3. Europe: Country Analysis
8.3.1. Germany IT Services Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Service
8.3.1.2.2. By Organization Size
8.3.1.2.3. By Deployment
8.3.1.2.4. By Business Functions
8.3.1.2.5. By End User
8.3.2. United Kingdom IT Services Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Service
8.3.2.2.2. By Organization Size
8.3.2.2.3. By Deployment
8.3.2.2.4. By Business Functions
8.3.2.2.5. By End User
8.3.3. France IT Services Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Service
8.3.3.2.2. By Organization Size
8.3.3.2.3. By Deployment
8.3.3.2.4. By Business Functions
8.3.3.2.5. By End User
8.3.4. Italy IT Services Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Service
8.3.4.2.2. By Organization Size
8.3.4.2.3. By Deployment
8.3.4.2.4. By Business Functions
8.3.4.2.5. By End User
8.3.5. Spain IT Services Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Service
8.3.5.2.2. By Organization Size
8.3.5.2.3. By Deployment
8.3.5.2.4. By Business Functions
8.3.5.2.5. By End User
9. South America IT Services Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Service
9.2.2. By Organization Size
9.2.3. By Deployment
9.2.4. By Business Functions
9.2.5. By End User
9.2.6. By Country
9.3. South America: Country Analysis
9.3.1. Brazil IT Services Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Service
9.3.1.2.2. By Organization Size
9.3.1.2.3. By Deployment
9.3.1.2.4. By Business Functions
9.3.1.2.5. By End User
9.3.2. Argentina IT Services Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Service
9.3.2.2.2. By Organization Size
9.3.2.2.3. By Deployment
9.3.2.2.4. By Business Functions
9.3.2.2.5. By End User
9.3.3. Colombia IT Services Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Service
9.3.3.2.2. By Organization Size
9.3.3.2.3. By Deployment
9.3.3.2.4. By Business Functions
9.3.3.2.5. By End User
10. Middle East & Africa IT Services Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Service
10.2.2. By Organization Size
10.2.3. By Deployment
10.2.4. By Business Functions
10.2.5. By End User
10.2.6. By Country
10.3. Middle East & Africa: Country Analysis
10.3.1. Israel IT Services Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Service
10.3.1.2.2. By Organization Size
10.3.1.2.3. By Deployment
10.3.1.2.4. By Business Functions
10.3.1.2.5. By End User
10.3.2. Turkey IT Services Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Service
10.3.2.2.2. By Organization Size
10.3.2.2.3. By Deployment
10.3.2.2.4. By Business Functions
10.3.2.2.5. By End User
10.3.3. UAE IT Services Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Service
10.3.3.2.2. By Organization Size
10.3.3.2.3. By Deployment
10.3.3.2.4. By Business Functions
10.3.3.2.5. By End User
10.3.4. Saudi Arabia IT Services Market Outlook
10.3.4.1. Market Size & Forecast
10.3.4.1.1. By Value
10.3.4.2. Market Share & Forecast
10.3.4.2.1. By Service
10.3.4.2.2. By Organization Size
10.3.4.2.3. By Deployment
10.3.4.2.4. By Business Functions
10.3.4.2.5. By End User
11. Market Dynamics
11.1. Drivers
11.2. Challenges
12. Market Trends & Developments
13. Company Profiles
13.1. Accenture Plc
13.1.1. Business Overview
13.1.2. Key Revenue (If Available)
13.1.3. Recent Developments
13.1.4. Key Personnel
13.1.5. Key Service Offered
13.2. Cognizant Technology Solutions Corp.
13.2.1. Business Overview
13.2.2. Key Revenue (If Available)
13.2.3. Recent Developments
13.2.4. Key Personnel
13.2.5. Key Service Offered
13.3. Dell Technologies Inc.
13.3.1. Business Overview
13.3.2. Key Revenue (If Available)
13.3.3. Recent Developments
13.3.4. Key Personnel
13.3.5. Key Service Offered
13.4. DXC Technology Co.
13.4.1. Business Overview
13.4.2. Key Revenue (If Available)
13.4.3. Recent Developments
13.4.4. Key Personnel
13.4.5. Key Service Offered
13.5. Fujitsu Ltd.
13.5.1. Business Overview
13.5.2. Key Revenue (If Available)
13.5.3. Recent Developments
13.5.4. Key Personnel
13.5.5. Key Service Offered
13.6. HCL Technologies Ltd.
13.6.1. Business Overview
13.6.2. Key Revenue (If Available)
13.6.3. Recent Developments
13.6.4. Key Personnel
13.6.5. Key Service Offered
13.7. Hewlett Packard Enterprise Co.
13.7.1. Business Overview
13.7.2. Key Revenue (If Available)
13.7.3. Recent Developments
13.7.4. Key Personnel
13.7.5. Key Service Offered
13.8. Huawei Technologies Co. Ltd.
13.8.1. Business Overview
13.8.2. Key Revenue (If Available)
13.8.3. Recent Developments
13.8.4. Key Personnel
13.8.5. Key Service Offered
13.9. Infosys Ltd.
13.9.1. Business Overview
13.9.2. Key Revenue (If Available)
13.9.3. Recent Developments
13.9.4. Key Personnel
13.9.5. Key Service Offered
13.10. International Business Machines Corporation
13.10.1. Business Overview
13.10.2. Key Revenue (If Available)
13.10.3. Recent Developments
13.10.4. Key Personnel
13.10.5. Key Service Offered
14. Strategic Recommendations
15. About Us & Disclaimer
(Note: The companies list can be customized based on the client requirements.)
Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:
Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.
Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.
Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.
With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.
It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.
To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.
To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.
All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.
Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.
Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.
To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.
Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.
To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.
License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.
It is important to note that this may exclude Parent Companies or Subsidiaries.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.
If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.
Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
If a delay in delivery is expected you will be informed about it immediately.
As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
For more information on PayU please visit: https://www.payu.pl/en/about-us
If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.