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Report
IT Management as a Service (ITMaaS) Market by Application (Systems and Monitoring Management, Problem Management and Resource Utilization, Capacity Planning and Billing), End User (BFSI, IT and Telecom, Healthcare, Retail and E-Commerce, Public Sector), and Region 2023-2028
Market Report I 2023-07-05 I 139 Pages I IMARC Group
Market Overview:
The global IT management as a service (ITMaaS) market size reached US$ 3.13 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 4.93 Billion by 2028, exhibiting a growth rate (CAGR) of 7.8% during 2023-2028. The rise of remote work culture and the need for mobile access, the rising utilization by various industries, and the growing need to streamline operations and reduce complexity represent some of the key factors driving the market.
IT Management as a service (ITMaaS) is a comprehensive solution that provides organizations with outsourced IT management and support. It offers a range of services, including cloud management, network management, cybersecurity, data analytics, and IT asset management. It involves delegating the responsibility of overseeing various aspects of IT operations to a specialized service provider. It offers businesses to effectively manage their IT infrastructure, systems, and processes without the need for in-house IT management as a service. Additionally, it offers scalability and flexibility, allowing businesses to adapt their IT resources to changing demands without significant upfront investments. It also ensures access to the latest technological advancements and best practices, leading to improved operational efficiency, enhanced security, and reduced downtime. With ITMaaS, businesses can offload the day-to-day responsibilities of IT management, such as monitoring systems, managing software updates, and ensuring data security.
IT Management as a Service (ITMaaS) Market Trends:
The rising demand by organizations to reduce operational costs is driving the global market. Moreover, the rise of remote work culture and the need for mobile access to corporate resources is catalyzing the demand for ITMaaS as it enables organizations to provide secure remote access, device management, and support to their distributed workforce. Apart from this, continual technological advancements, such as the emergence of cloud computing, artificial intelligence, and automation is catalyzing the market as organizations seek to leverage these technologies to streamline IT operations, improve efficiency, and gain a competitive edge. Besides, the proliferation of Internet of Things (IoT) devices is fuelling the market as ITMaaS providers offer solutions for managing and monitoring IoT devices, collecting and analyzing IoT data, and ensuring the security and performance of IoT infrastructures. Furthermore, ITMaaS providers offer vendor-agnostic solutions, allowing organizations to leverage multiple technology vendors without being tied to a specific vendor's ecosystem, which in turn creates a positive market outlook. In line with this, the wide utilization of ITMaas by various sectors, such as healthcare, finance, and government, on account of their strict compliance and regulatory obligations regarding data security, privacy, and audibility is impacting the market favorably. Moreover, ITMaaS providers consolidate various IT management functions into a single solution, simplifying vendor management for organizations. This consolidation streamlines operations, reduces complexity, and improves overall efficiency, thus providing a boost to the market.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each segment of the global IT management as a service (ITMaaS) market, along with forecasts at the global, regional, and country levels from 2023-2028. Our report has categorized the market based on application and end-user.
Application Insights:
Systems and Monitoring Management
Problem Management and Resource Utilization
Capacity Planning and Billing
The report has provided a detailed breakup and analysis of the IT management as a service (ITMaaS) market based on the application has also been provided in the report. This includes systems and monitoring management, problem management and resource utilization, and capacity planning and billing. According to the report, systems and monitoring management exhibited a clear dominance in the market.
End User Insights:
BFSI
IT and Telecom
Healthcare
Retail and E-Commerce
Public Sector
A detailed breakup and analysis of the IT management as a service (ITMaaS) market based on the end user has also been provided in the report. This includes BFSI, IT and telecom, healthcare, retail and e-commerce, and public sector. According to the report, BFSI exhibited a clear dominance in the market.
Regional Insights:
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America holds a leading position in the market. Some of the factors driving the North America IT management as a service (ITMaaS) market included continual technological advancements, the proliferation of IoT devices, and the rising need for cost-effectiveness.
Competitive Landscape:
The report has also provided a comprehensive analysis of the competitive landscape in the global IT management as a service (ITMaaS) market. Detailed profiles of all major companies have been provided. Some of the companies covered include Amazon.com Inc., Axelos Limited (PeopleCert), BMC Software Inc, Broadcom Inc, Frontier Technology Limited, Hewlett Packard Enterprise Development LP, High Point Solutions, OneNeck IT Solutions LLC, Optanix, ServiceNow, etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Key Questions Answered in This Report:
How has global IT management as a service (ITMaaS) market performed so far, and how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the global IT management as a service (ITMaaS) market?
What is the impact of each driver, restraint, and opportunity on the global IT management as a service (ITMaaS) market?
What are the key regional markets?
Which countries represent the most attractive IT management as a service (ITMaaS) market?
What is the breakup of the market based on the application?
Which is the most attractive application in IT management as a service (ITMaaS) market?
What is the breakup of the market based on the end-user?
Which is the most attractive end-user in IT management as a service (ITMaaS) market?
What is the competitive structure of global IT management as a service (ITMaaS) market?
Who are the key players/companies in the global IT management as a service (ITMaaS) market?
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global IT Management as a Service (ITMaaS) Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Application
6.1 Systems and Monitoring Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Problem Management and Resource Utilization
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Capacity Planning and Billing
6.3.1 Market Trends
6.3.2 Market Forecast
7 Market Breakup by End User
7.1 BFSI
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 IT and Telecom
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Healthcare
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Retail and E-Commerce
7.4.1 Market Trends
7.4.2 Market Forecast
7.5 Public Sector
7.5.1 Market Trends
7.5.2 Market Forecast
8 Market Breakup by Region
8.1 North America
8.1.1 United States
8.1.1.1 Market Trends
8.1.1.2 Market Forecast
8.1.2 Canada
8.1.2.1 Market Trends
8.1.2.2 Market Forecast
8.2 Asia-Pacific
8.2.1 China
8.2.1.1 Market Trends
8.2.1.2 Market Forecast
8.2.2 Japan
8.2.2.1 Market Trends
8.2.2.2 Market Forecast
8.2.3 India
8.2.3.1 Market Trends
8.2.3.2 Market Forecast
8.2.4 South Korea
8.2.4.1 Market Trends
8.2.4.2 Market Forecast
8.2.5 Australia
8.2.5.1 Market Trends
8.2.5.2 Market Forecast
8.2.6 Indonesia
8.2.6.1 Market Trends
8.2.6.2 Market Forecast
8.2.7 Others
8.2.7.1 Market Trends
8.2.7.2 Market Forecast
8.3 Europe
8.3.1 Germany
8.3.1.1 Market Trends
8.3.1.2 Market Forecast
8.3.2 France
8.3.2.1 Market Trends
8.3.2.2 Market Forecast
8.3.3 United Kingdom
8.3.3.1 Market Trends
8.3.3.2 Market Forecast
8.3.4 Italy
8.3.4.1 Market Trends
8.3.4.2 Market Forecast
8.3.5 Spain
8.3.5.1 Market Trends
8.3.5.2 Market Forecast
8.3.6 Russia
8.3.6.1 Market Trends
8.3.6.2 Market Forecast
8.3.7 Others
8.3.7.1 Market Trends
8.3.7.2 Market Forecast
8.4 Latin America
8.4.1 Brazil
8.4.1.1 Market Trends
8.4.1.2 Market Forecast
8.4.2 Mexico
8.4.2.1 Market Trends
8.4.2.2 Market Forecast
8.4.3 Others
8.4.3.1 Market Trends
8.4.3.2 Market Forecast
8.5 Middle East and Africa
8.5.1 Market Trends
8.5.2 Market Breakup by Country
8.5.3 Market Forecast
9 Drivers, Restraints, and Opportunities
9.1 Overview
9.2 Drivers
9.3 Restraints
9.4 Opportunities
10 Value Chain Analysis
11 Porters Five Forces Analysis
11.1 Overview
11.2 Bargaining Power of Buyers
11.3 Bargaining Power of Suppliers
11.4 Degree of Competition
11.5 Threat of New Entrants
11.6 Threat of Substitutes
12 Price Analysis
13 Competitive Landscape
13.1 Market Structure
13.2 Key Players
13.3 Profiles of Key Players
13.3.1 Amazon.com Inc.
13.3.1.1 Company Overview
13.3.1.2 Product Portfolio
13.3.1.3 Financials
13.3.1.4 SWOT Analysis
13.3.2 Axelos Limited (PeopleCert)
13.3.2.1 Company Overview
13.3.2.2 Product Portfolio
13.3.3 BMC Software Inc
13.3.3.1 Company Overview
13.3.3.2 Product Portfolio
13.3.3.3 SWOT Analysis
13.3.4 Broadcom Inc
13.3.4.1 Company Overview
13.3.4.2 Product Portfolio
13.3.4.3 Financials
13.3.4.4 SWOT Analysis
13.3.5 Frontier Technology Limited
13.3.5.1 Company Overview
13.3.5.2 Product Portfolio
13.3.6 Hewlett Packard Enterprise Development LP
13.3.6.1 Company Overview
13.3.6.2 Product Portfolio
13.3.6.3 Financials
13.3.6.4 SWOT Analysis
13.3.7 High Point Solutions
13.3.7.1 Company Overview
13.3.7.2 Product Portfolio
13.3.8 OneNeck IT Solutions LLC
13.3.8.1 Company Overview
13.3.8.2 Product Portfolio
13.3.9 Optanix
13.3.9.1 Company Overview
13.3.9.2 Product Portfolio
13.3.10 ServiceNow
13.3.10.1 Company Overview
13.3.10.2 Product Portfolio
13.3.10.3 Financials
13.3.10.4 SWOT Analysis
Figure 1: Global: IT Management as a Service Market: Major Drivers and Challenges
Figure 2: Global: IT Management as a Service Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: IT Management as a Service Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: IT Management as a Service Market: Breakup by Application (in %), 2022
Figure 5: Global: IT Management as a Service Market: Breakup by End User (in %), 2022
Figure 6: Global: IT Management as a Service Market: Breakup by Region (in %), 2022
Figure 7: Global: IT Management as a Service (Systems and Monitoring and Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 8: Global: IT Management as a Service (Systems and Monitoring and Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 9: Global: IT Management as a Service (Problem Management and Resource Utilization) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: IT Management as a Service (Problem Management and Resource Utilization) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: IT Management as a Service (Capacity Planning and Billing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: IT Management as a Service (Capacity Planning and Billing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: IT Management as a Service (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: IT Management as a Service (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: IT Management as a Service (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: IT Management as a Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: IT Management as a Service (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: IT Management as a Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: IT Management as a Service (Retail and E-Commerce) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: IT Management as a Service (Retail and E-Commerce) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: IT Management as a Service (Public Sector) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: IT Management as a Service (Public Sector) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: North America: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: North America: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: United States: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: United States: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Canada: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Canada: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Asia-Pacific: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Asia-Pacific: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: China: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: China: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Japan: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Japan: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: India: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: India: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: South Korea: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: South Korea: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Australia: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Australia: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Indonesia: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Indonesia: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Others: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Others: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: Europe: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: Europe: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Germany: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Germany: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: France: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: France: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: United Kingdom: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: United Kingdom: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Italy: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Italy: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Spain: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Spain: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: Russia: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: Russia: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Others: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Others: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Latin America: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Latin America: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Brazil: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Brazil: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Mexico: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Mexico: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Others: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Others: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: Middle East and Africa: IT Management as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: Middle East and Africa: IT Management as a Service Market: Breakup by Country (in %), 2022
Figure 71: Middle East and Africa: IT Management as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 72: Global: IT Management as a Service Industry: Drivers, Restraints, and Opportunities
Figure 73: Global: IT Management as a Service Industry: Value Chain Analysis
Figure 74: Global: IT Management as a Service Industry: Porter's Five Forces Analysis
Table 1: Global: IT Management as a Service Market: Key Industry Highlights, 2022 & 2028
Table 2: Global: IT Management as a Service Market Forecast: Breakup by Application (in Million US$), 2023-2028
Table 3: Global: IT Management as a Service Market Forecast: Breakup by End User (in Million US$), 2023-2028
Table 4: Global: IT Management as a Service Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 5: Global: IT Management as a Service Market: Competitive Structure
Table 6: Global: IT Management as a Service Market: Key Players
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