Report

  1. Home
  2. Discounted reports

Insurance Chatbot Market By Type (Customer Service Chatbots, Sales Chatbots, Claims Processing Chatbots, Underwriting Chatbots, Others), By User Interface (Text-based Interface, Voice-based Interface): Global Opportunity Analysis and Industry Forecast, 2023-2032

Market Report I 2023-06-01 I 300 Pages I Allied Market Research
Discounted by 10% to 2024-11-15

Insurance chatbots are a cutting-edge technology that provides insurers with several advantages, including continuous customer service. These chatbots for insurance agents can instantly deliver information and direct customers to relevant places for more information. Insurance companies looking to streamline processes and improve customer interactions are increasingly adopting chatbots. An insurance chatbot is a virtual assistant powered by artificial intelligence (AI) that is meant to meet the demands of insurance consumers at every step of their journey. Insurance chatbots are changing the way companies attract, engage, and service their clients.Further, insurance chatbots can be implemented on various platforms such as websites, mobile applications, messaging apps, or even voice-enabled devices. They use natural language processing (NLP) and machine learning algorithms to understand user queries, extract relevant information, and generate appropriate responses.
The increase in customer demand for instant support, cost reduction, and technological advancements are driving the growth of the market. Insurance companies are seeking to reduce costs by automating customer support processes by using chatbots to answer the queries. Chatbots can help achieve this goal by handling simple queries and tasks, thus reducing the workload for human agents. Moreover, the development of natural language processing (NLP) and machine learning (ML) technologies has made it possible to create sophisticated chatbots that can provide more personalized and accurate responses to customers. Furthermore, customers are looking for instant and personalized support from their insurance providers. Insurance chatbots can provide 24/7 support, reducing the need for customers to wait on hold or visit a physical branch. However, the integration of chatbots with legacy systems and databases can be challenging, which may limit the adoption of the technology by insurance companies. Contrarily, with the growing use of digital channels, such as social media, messaging apps, and websites, insurance companies can leverage chatbots to provide personalized support to customers. Further, the increasing popularity of artificial intelligence and machine learning technologies is expected to drive the adoption of chatbots in the insurance industry. In addition, customers are seeking more personalized experiences from their insurance providers. Chatbots can help provide this level of personalization by understanding and interpreting the customer's message and responding accordingly. Thus, these factors are expected to provide lucrative growth opportunities for the insurance chatbot market in the upcoming years.
The insurance chatbot market is segmented on the basis of type, user interface, and region. On the basis of type, it is categorized into customer service chatbots, sales chatbots, claims processing chatbots, underwriting chatbots, and others. By user interface, it is segmented into text-based interface and voice-based interface. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes the profiles of key players operating in the insurance chatbots market such as Amazon.com, Inc., IBM, Oracle, Verint Systems, Inc., AlphaChat, Chatfuel, LivePerson, Botsify, Nuance Communications, Inc., and Inbenta Holdings Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the insurance chatbot industry.
Key benefits for stakeholders
-The study provides in-depth analysis of the global insurance chatbot market along with the current & future trends to illustrate the imminent investment pockets.
-Information about key drivers, restrains, & opportunities and their impact analysis on the global insurance chatbot market size are provided in the report.
-Porter's five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
-The quantitative analysis of the global insurance chatbot market from 2022 to 2032 is provided to determine the market potential.
Key Market Segments
By Type
- Customer Service Chatbots
- Sales Chatbots
- Claims Processing Chatbots
- Underwriting Chatbots
- Others
By User Interface
- Text-based Interface
- Voice-based Interface
By Region
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
- Key Market Players
- Amazon.com, Inc.
- Oracle
- IBM
- AlphaChat
- LivePerson
- Inbenta Holdings Inc.
- Verint Systems, Inc.
- Botsify
- Nuance Communications, Inc.
- Chatfuel

CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Primary research
1.4.2. Secondary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.3. Porter's five forces analysis
3.3.1. Bargaining power of suppliers
3.3.2. Bargaining power of buyers
3.3.3. Threat of substitutes
3.3.4. Threat of new entrants
3.3.5. Intensity of rivalry
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Growing demand for automated services
3.4.1.2. Increasing adoption of AI and NLP technologies
3.4.1.3. Growing need for cost savings and operational efficiency

3.4.2. Restraints
3.4.2.1. High implementation and maintenance costs

3.4.3. Opportunities
3.4.3.1. Technological advancements

3.5. COVID-19 Impact Analysis on the market
CHAPTER 4: INSURANCE CHATBOT MARKET, BY TYPE
4.1. Overview
4.1.1. Market size and forecast
4.2. Customer Service Chatbots
4.2.1. Key market trends, growth factors and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market share analysis by country
4.3. Sales Chatbots
4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market share analysis by country
4.4. Claims Processing Chatbots
4.4.1. Key market trends, growth factors and opportunities
4.4.2. Market size and forecast, by region
4.4.3. Market share analysis by country
4.5. Underwriting Chatbots
4.5.1. Key market trends, growth factors and opportunities
4.5.2. Market size and forecast, by region
4.5.3. Market share analysis by country
4.6. Others
4.6.1. Key market trends, growth factors and opportunities
4.6.2. Market size and forecast, by region
4.6.3. Market share analysis by country
CHAPTER 5: INSURANCE CHATBOT MARKET, BY USER INTERFACE
5.1. Overview
5.1.1. Market size and forecast
5.2. Text-based Interface
5.2.1. Key market trends, growth factors and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market share analysis by country
5.3. Voice-based Interface
5.3.1. Key market trends, growth factors and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market share analysis by country
CHAPTER 6: INSURANCE CHATBOT MARKET, BY REGION
6.1. Overview
6.1.1. Market size and forecast By Region
6.2. North America
6.2.1. Key trends and opportunities
6.2.2. Market size and forecast, by Type
6.2.3. Market size and forecast, by User Interface
6.2.4. Market size and forecast, by country
6.2.4.1. U.S.
6.2.4.1.1. Key market trends, growth factors and opportunities
6.2.4.1.2. Market size and forecast, by Type
6.2.4.1.3. Market size and forecast, by User Interface
6.2.4.2. Canada
6.2.4.2.1. Key market trends, growth factors and opportunities
6.2.4.2.2. Market size and forecast, by Type
6.2.4.2.3. Market size and forecast, by User Interface
6.3. Europe
6.3.1. Key trends and opportunities
6.3.2. Market size and forecast, by Type
6.3.3. Market size and forecast, by User Interface
6.3.4. Market size and forecast, by country
6.3.4.1. UK
6.3.4.1.1. Key market trends, growth factors and opportunities
6.3.4.1.2. Market size and forecast, by Type
6.3.4.1.3. Market size and forecast, by User Interface
6.3.4.2. Germany
6.3.4.2.1. Key market trends, growth factors and opportunities
6.3.4.2.2. Market size and forecast, by Type
6.3.4.2.3. Market size and forecast, by User Interface
6.3.4.3. France
6.3.4.3.1. Key market trends, growth factors and opportunities
6.3.4.3.2. Market size and forecast, by Type
6.3.4.3.3. Market size and forecast, by User Interface
6.3.4.4. Italy
6.3.4.4.1. Key market trends, growth factors and opportunities
6.3.4.4.2. Market size and forecast, by Type
6.3.4.4.3. Market size and forecast, by User Interface
6.3.4.5. Spain
6.3.4.5.1. Key market trends, growth factors and opportunities
6.3.4.5.2. Market size and forecast, by Type
6.3.4.5.3. Market size and forecast, by User Interface
6.3.4.6. Rest of Europe
6.3.4.6.1. Key market trends, growth factors and opportunities
6.3.4.6.2. Market size and forecast, by Type
6.3.4.6.3. Market size and forecast, by User Interface
6.4. Asia-Pacific
6.4.1. Key trends and opportunities
6.4.2. Market size and forecast, by Type
6.4.3. Market size and forecast, by User Interface
6.4.4. Market size and forecast, by country
6.4.4.1. China
6.4.4.1.1. Key market trends, growth factors and opportunities
6.4.4.1.2. Market size and forecast, by Type
6.4.4.1.3. Market size and forecast, by User Interface
6.4.4.2. Japan
6.4.4.2.1. Key market trends, growth factors and opportunities
6.4.4.2.2. Market size and forecast, by Type
6.4.4.2.3. Market size and forecast, by User Interface
6.4.4.3. India
6.4.4.3.1. Key market trends, growth factors and opportunities
6.4.4.3.2. Market size and forecast, by Type
6.4.4.3.3. Market size and forecast, by User Interface
6.4.4.4. Australia
6.4.4.4.1. Key market trends, growth factors and opportunities
6.4.4.4.2. Market size and forecast, by Type
6.4.4.4.3. Market size and forecast, by User Interface
6.4.4.5. South Korea
6.4.4.5.1. Key market trends, growth factors and opportunities
6.4.4.5.2. Market size and forecast, by Type
6.4.4.5.3. Market size and forecast, by User Interface
6.4.4.6. Rest of Asia-Pacific
6.4.4.6.1. Key market trends, growth factors and opportunities
6.4.4.6.2. Market size and forecast, by Type
6.4.4.6.3. Market size and forecast, by User Interface
6.5. LAMEA
6.5.1. Key trends and opportunities
6.5.2. Market size and forecast, by Type
6.5.3. Market size and forecast, by User Interface
6.5.4. Market size and forecast, by country
6.5.4.1. Latin America
6.5.4.1.1. Key market trends, growth factors and opportunities
6.5.4.1.2. Market size and forecast, by Type
6.5.4.1.3. Market size and forecast, by User Interface
6.5.4.2. Middle East
6.5.4.2.1. Key market trends, growth factors and opportunities
6.5.4.2.2. Market size and forecast, by Type
6.5.4.2.3. Market size and forecast, by User Interface
6.5.4.3. Africa
6.5.4.3.1. Key market trends, growth factors and opportunities
6.5.4.3.2. Market size and forecast, by Type
6.5.4.3.3. Market size and forecast, by User Interface
CHAPTER 7: COMPETITIVE LANDSCAPE
7.1. Introduction
7.2. Top winning strategies
7.3. Product Mapping of Top 10 Player
7.4. Competitive Dashboard
7.5. Competitive Heatmap
7.6. Top player positioning, 2022
CHAPTER 8: COMPANY PROFILES
8.1. Amazon.com, Inc.
8.1.1. Company overview
8.1.2. Key Executives
8.1.3. Company snapshot
8.1.4. Operating business segments
8.1.5. Product portfolio
8.1.6. Business performance
8.1.7. Key strategic moves and developments
8.2. IBM
8.2.1. Company overview
8.2.2. Key Executives
8.2.3. Company snapshot
8.2.4. Operating business segments
8.2.5. Product portfolio
8.2.6. Business performance
8.3. Oracle
8.3.1. Company overview
8.3.2. Key Executives
8.3.3. Company snapshot
8.3.4. Operating business segments
8.3.5. Product portfolio
8.3.6. Business performance
8.4. Verint Systems, Inc.
8.4.1. Company overview
8.4.2. Key Executives
8.4.3. Company snapshot
8.4.4. Operating business segments
8.4.5. Product portfolio
8.4.6. Business performance
8.5. AlphaChat
8.5.1. Company overview
8.5.2. Key Executives
8.5.3. Company snapshot
8.5.4. Operating business segments
8.5.5. Product portfolio
8.5.6. Business performance
8.5.7. Key strategic moves and developments
8.6. Chatfuel
8.6.1. Company overview
8.6.2. Key Executives
8.6.3. Company snapshot
8.6.4. Operating business segments
8.6.5. Product portfolio
8.7. LivePerson
8.7.1. Company overview
8.7.2. Key Executives
8.7.3. Company snapshot
8.7.4. Operating business segments
8.7.5. Product portfolio
8.7.6. Business performance
8.7.7. Key strategic moves and developments
8.8. Botsify
8.8.1. Company overview
8.8.2. Key Executives
8.8.3. Company snapshot
8.8.4. Operating business segments
8.8.5. Product portfolio
8.9. Nuance Communications, Inc.
8.9.1. Company overview
8.9.2. Key Executives
8.9.3. Company snapshot
8.9.4. Operating business segments
8.9.5. Product portfolio
8.9.6. Business performance
8.9.7. Key strategic moves and developments
8.10. Inbenta Holdings Inc.
8.10.1. Company overview
8.10.2. Key Executives
8.10.3. Company snapshot
8.10.4. Operating business segments
8.10.5. Product portfolio
8.10.6. Key strategic moves and developments

LIST OF TABLES
TABLE 01. GLOBAL INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 02. INSURANCE CHATBOT MARKET FOR CUSTOMER SERVICE CHATBOTS, BY REGION, 2022-2032 ($MILLION)
TABLE 03. INSURANCE CHATBOT MARKET FOR SALES CHATBOTS, BY REGION, 2022-2032 ($MILLION)
TABLE 04. INSURANCE CHATBOT MARKET FOR CLAIMS PROCESSING CHATBOTS, BY REGION, 2022-2032 ($MILLION)
TABLE 05. INSURANCE CHATBOT MARKET FOR UNDERWRITING CHATBOTS, BY REGION, 2022-2032 ($MILLION)
TABLE 06. INSURANCE CHATBOT MARKET FOR OTHERS, BY REGION, 2022-2032 ($MILLION)
TABLE 07. GLOBAL INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 08. INSURANCE CHATBOT MARKET FOR TEXT-BASED INTERFACE, BY REGION, 2022-2032 ($MILLION)
TABLE 09. INSURANCE CHATBOT MARKET FOR VOICE-BASED INTERFACE, BY REGION, 2022-2032 ($MILLION)
TABLE 10. INSURANCE CHATBOT MARKET, BY REGION, 2022-2032 ($MILLION)
TABLE 11. NORTH AMERICA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 12. NORTH AMERICA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 13. NORTH AMERICA INSURANCE CHATBOT MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 14. U.S. INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 15. U.S. INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 16. CANADA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 17. CANADA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 18. EUROPE INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 19. EUROPE INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 20. EUROPE INSURANCE CHATBOT MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 21. UK INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 22. UK INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 23. GERMANY INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 24. GERMANY INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 25. FRANCE INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 26. FRANCE INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 27. ITALY INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 28. ITALY INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 29. SPAIN INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 30. SPAIN INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 31. REST OF EUROPE INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 32. REST OF EUROPE INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 33. ASIA-PACIFIC INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 34. ASIA-PACIFIC INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 35. ASIA-PACIFIC INSURANCE CHATBOT MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 36. CHINA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 37. CHINA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 38. JAPAN INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 39. JAPAN INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 40. INDIA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 41. INDIA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 42. AUSTRALIA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 43. AUSTRALIA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 44. SOUTH KOREA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 45. SOUTH KOREA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 46. REST OF ASIA-PACIFIC INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 47. REST OF ASIA-PACIFIC INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 48. LAMEA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 49. LAMEA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 50. LAMEA INSURANCE CHATBOT MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 51. LATIN AMERICA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 52. LATIN AMERICA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 53. MIDDLE EAST INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 54. MIDDLE EAST INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 55. AFRICA INSURANCE CHATBOT MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 56. AFRICA INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022-2032 ($MILLION)
TABLE 57. AMAZON.COM, INC.: KEY EXECUTIVES
TABLE 58. AMAZON.COM, INC.: COMPANY SNAPSHOT
TABLE 59. AMAZON.COM, INC.: SERVICE SEGMENTS
TABLE 60. AMAZON.COM, INC.: PRODUCT PORTFOLIO
TABLE 61. AMAZON.COM, INC.: KEY STRATERGIES
TABLE 62. IBM: KEY EXECUTIVES
TABLE 63. IBM: COMPANY SNAPSHOT
TABLE 64. IBM: SERVICE SEGMENTS
TABLE 65. IBM: PRODUCT PORTFOLIO
TABLE 66. ORACLE: KEY EXECUTIVES
TABLE 67. ORACLE: COMPANY SNAPSHOT
TABLE 68. ORACLE: SERVICE SEGMENTS
TABLE 69. ORACLE: PRODUCT PORTFOLIO
TABLE 70. VERINT SYSTEMS, INC.: KEY EXECUTIVES
TABLE 71. VERINT SYSTEMS, INC.: COMPANY SNAPSHOT
TABLE 72. VERINT SYSTEMS, INC.: SERVICE SEGMENTS
TABLE 73. VERINT SYSTEMS, INC.: PRODUCT PORTFOLIO
TABLE 74. ALPHACHAT: KEY EXECUTIVES
TABLE 75. ALPHACHAT: COMPANY SNAPSHOT
TABLE 76. ALPHACHAT: SERVICE SEGMENTS
TABLE 77. ALPHACHAT: PRODUCT PORTFOLIO
TABLE 78. ALPHACHAT: KEY STRATERGIES
TABLE 79. CHATFUEL: KEY EXECUTIVES
TABLE 80. CHATFUEL: COMPANY SNAPSHOT
TABLE 81. CHATFUEL: SERVICE SEGMENTS
TABLE 82. CHATFUEL: PRODUCT PORTFOLIO
TABLE 83. LIVEPERSON: KEY EXECUTIVES
TABLE 84. LIVEPERSON: COMPANY SNAPSHOT
TABLE 85. LIVEPERSON: SERVICE SEGMENTS
TABLE 86. LIVEPERSON: PRODUCT PORTFOLIO
TABLE 87. LIVEPERSON: KEY STRATERGIES
TABLE 88. BOTSIFY: KEY EXECUTIVES
TABLE 89. BOTSIFY: COMPANY SNAPSHOT
TABLE 90. BOTSIFY: SERVICE SEGMENTS
TABLE 91. BOTSIFY: PRODUCT PORTFOLIO
TABLE 92. NUANCE COMMUNICATIONS, INC.: KEY EXECUTIVES
TABLE 93. NUANCE COMMUNICATIONS, INC.: COMPANY SNAPSHOT
TABLE 94. NUANCE COMMUNICATIONS, INC.: SERVICE SEGMENTS
TABLE 95. NUANCE COMMUNICATIONS, INC.: PRODUCT PORTFOLIO
TABLE 96. NUANCE COMMUNICATIONS, INC.: KEY STRATERGIES
TABLE 97. INBENTA HOLDINGS INC.: KEY EXECUTIVES
TABLE 98. INBENTA HOLDINGS INC.: COMPANY SNAPSHOT
TABLE 99. INBENTA HOLDINGS INC.: SERVICE SEGMENTS
TABLE 100. INBENTA HOLDINGS INC.: PRODUCT PORTFOLIO
TABLE 101. INBENTA HOLDINGS INC.: KEY STRATERGIES

LIST OF FIGURES
FIGURE 01. INSURANCE CHATBOT MARKET, 2022-2032
FIGURE 02. SEGMENTATION OF INSURANCE CHATBOT MARKET, 2022-2032
FIGURE 03. TOP INVESTMENT POCKETS IN INSURANCE CHATBOT MARKET (2023-2032)
FIGURE 04. HIGH TO MODERATE BARGAINING POWER OF SUPPLIERS
FIGURE 05. HIGH TO LOW BARGAINING POWER OF BUYERS
FIGURE 06. MODERATE TO HIGH THREAT OF SUBSTITUTES
FIGURE 07. HIGH THREAT OF NEW ENTRANTS
FIGURE 08. MODERATE TO HIGH INTENSITY OF RIVALRY
FIGURE 09. DRIVERS, RESTRAINTS AND OPPORTUNITIES: GLOBALINSURANCE CHATBOT MARKET
FIGURE 10. INSURANCE CHATBOT MARKET, BY TYPE, 2022(%)
FIGURE 11. COMPARATIVE SHARE ANALYSIS OF INSURANCE CHATBOT MARKET FOR CUSTOMER SERVICE CHATBOTS, BY COUNTRY 2022 AND 2032(%)
FIGURE 12. COMPARATIVE SHARE ANALYSIS OF INSURANCE CHATBOT MARKET FOR SALES CHATBOTS, BY COUNTRY 2022 AND 2032(%)
FIGURE 13. COMPARATIVE SHARE ANALYSIS OF INSURANCE CHATBOT MARKET FOR CLAIMS PROCESSING CHATBOTS, BY COUNTRY 2022 AND 2032(%)
FIGURE 14. COMPARATIVE SHARE ANALYSIS OF INSURANCE CHATBOT MARKET FOR UNDERWRITING CHATBOTS, BY COUNTRY 2022 AND 2032(%)
FIGURE 15. COMPARATIVE SHARE ANALYSIS OF INSURANCE CHATBOT MARKET FOR OTHERS, BY COUNTRY 2022 AND 2032(%)
FIGURE 16. INSURANCE CHATBOT MARKET, BY USER INTERFACE, 2022(%)
FIGURE 17. COMPARATIVE SHARE ANALYSIS OF INSURANCE CHATBOT MARKET FOR TEXT-BASED INTERFACE, BY COUNTRY 2022 AND 2032(%)
FIGURE 18. COMPARATIVE SHARE ANALYSIS OF INSURANCE CHATBOT MARKET FOR VOICE-BASED INTERFACE, BY COUNTRY 2022 AND 2032(%)
FIGURE 19. INSURANCE CHATBOT MARKET BY REGION, 2022
FIGURE 20. U.S. INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 21. CANADA INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 22. UK INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 23. GERMANY INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 24. FRANCE INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 25. ITALY INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 26. SPAIN INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 27. REST OF EUROPE INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 28. CHINA INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 29. JAPAN INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 30. INDIA INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 31. AUSTRALIA INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 32. SOUTH KOREA INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 33. REST OF ASIA-PACIFIC INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 34. LATIN AMERICA INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 35. MIDDLE EAST INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 36. AFRICA INSURANCE CHATBOT MARKET, 2022-2032 ($MILLION)
FIGURE 37. TOP WINNING STRATEGIES, BY YEAR
FIGURE 38. TOP WINNING STRATEGIES, BY DEVELOPMENT
FIGURE 39. TOP WINNING STRATEGIES, BY COMPANY
FIGURE 40. PRODUCT MAPPING OF TOP 10 PLAYERS
FIGURE 41. COMPETITIVE DASHBOARD
FIGURE 42. COMPETITIVE HEATMAP: INSURANCE CHATBOT MARKET
FIGURE 43. TOP PLAYER POSITIONING, 2022
FIGURE 44. AMAZON.COM, INC.: NET SALES, 2020-2022 ($MILLION)
FIGURE 45. AMAZON.COM, INC.: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 46. AMAZON.COM, INC.: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 47. IBM: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 48. IBM: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 49. IBM: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 50. ORACLE: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 51. ORACLE: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 52. ORACLE: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 53. VERINT SYSTEMS, INC.: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 54. VERINT SYSTEMS, INC.: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 55. ALPHACHAT: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 56. LIVEPERSON: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 57. LIVEPERSON: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 58. LIVEPERSON: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 59. NUANCE COMMUNICATIONS, INC.: NET REVENUE, 2020-2022 ($BILLION)
FIGURE 60. NUANCE COMMUNICATIONS, INC.: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 61. NUANCE COMMUNICATIONS, INC.: REVENUE SHARE BY REGION, 2022 (%)

  • Not Sure / Need Reassuring
    • Confirm Content

      • Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:

        Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.

        Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.

        Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.

    • Sample Pages

      • With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.

        It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.

        To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.

    • Check for Alternatives

      • Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.

        To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.

  • Prices / Formats / Delivery
    • Prices

      • All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.

        Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.

    • Discounts

      • As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.

        Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.

        To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.

    • Available Currencies

      • Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.

        Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.

        To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.

    • Licenses

      • License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.

        If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.

    • Global Site License

      • The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.

        It is important to note that this may exclude Parent Companies or Subsidiaries.

        If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.

    • Formats

      • The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.

        If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.

    • Delivery

      • Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.

        Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.

        If a delay in delivery is expected you will be informed about it immediately.

    • Shipping Charges

      • As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.

        If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.

  • Ordering
    • By Credit Card

      • We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.

        Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.

        For more information on PayU please visit: https://www.payu.pl/en/about-us

    • By Money Transfer

      • If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.

        With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.

  • Security
    • Website security

      • We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.

        Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.

    • Credit Card Security

      • We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.

        PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.

PLEASE SELECT LICENSE
  • $3456.00 $3110.40
  • $5730.00 $5157.00
  • $9600.00 $8640.00
  • ADD TO BASKET
  • BUY NOW