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Report
Global Telecom Expense Management Market
Market Report I 2024-07-01 I 556 Pages I Data Bridge Market Research
Global telecom expense management market is expected to reach USD 2,161,179.26 thousand by 2031 from USD 1,561,545.41 thousand in 2023, growing with a CAGR of 4.3% in the forecast period of 2024 to 2031.
Market Segmentation:
Global Telecom Expense Management Market, Offering (Solution and Service), Service Delivery Mode (Managed Services and Complete Outsourcing and Hosted), Deployment Mode (Cloud and On-Premise), Enterprise Size (Large Enterprises and Small & Medium Enterprises), Operating System (Windows, MAC, Mobile, LINUX, Chromebook, and Fixed Circuits), Pricing Model (Subscription Based, One Time License, and Free Trial), End-User (IT & Telecom, BFSI, Automotive, Manufacturing, Healthcare, Transportation & Logistics, Consumer Goods & Retail, Energy & Power, Media & Entertainment, and Others), Country (U.S., Canada, Mexico, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Poland, Norway, Finland, Denmark, Sweden, rest of Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, New Zealand, Taiwan, Vietnam, rest of Asia-Pacific, Saudi Arabia, U.A.E., South Africa, Egypt, Israel, Oman, Kuwait, Qatar, Bahrain, rest of Middle East and Africa, Brazil, Argentina and rest of South America) - Industry Trends and Forecast to 2031
Overview of Global Telecom Expense Management Market Dynamics :
Drivers
- Significant cost reduction for better management of telecom expenses
- Increasing adoption of mobile phones and other portable devices
- Providing expense transparency
- Increasing demand for TEM due to IoT and cloud based application
Restraint
- Continuous variation in telecom regulations and compliance requirements raises complication in TEM
Opportunities
- Rising automation in telecom expense management
- Increase in the outsourcing of TEM solution
- Low deployment cost and growing demand for cost-efficient TEM solutions
Challenges
- Issue in forecasting future spending
- Complexity in telecom invoices along with continuous variation in charges and billing cycles
Market Players:
The key market players operating in the global telecom expense management market are listed below:
- Vatic Outsourcing
- TeleManagement Technologies, Inc.
- Auditel, Inc.
- TEAMNET, SL
- SITETRACKER
- brightfin
- Cost Management Group
- Vodafone Group
- Tangoe
- AVOTUS
- Calero
- Cass Information Systems, Inc.
- Tellennium
- ASIGNET (WAYFAST)
- Upland Software, Inc.
- Sakon
- VALICOM
- WidePoint Corporation
- CGI Inc.
- NTT Corporation
1 INTRODUCTION 71
1.1 OBJECTIVES OF THE STUDY 71
1.2 MARKET DEFINITION 71
1.3 OVERVIEW OF THE GLOBAL TELECOM EXPENSE MANAGEMENT 71
1.4 CURRENCY AND PRICING 73
1.5 LIMITATIONS 74
1.6 MARKETS COVERED 74
2 MARKET SEGMENTATION 78
2.1 MARKETS COVERED 78
2.2 GEOGRAPHICAL SCOPE 79
2.3 YEARS CONSIDERED FOR THE STUDY 80
2.4 DBMR TRIPOD DATA VALIDATION MODEL 81
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 84
2.6 DBMR MARKET POSITION GRID 85
2.7 MULTIVARIATE MODELING 87
2.8 OFFERING TIMELINE CURVE 88
2.9 SECONDARY SOURCES 89
2.10 ASSUMPTIONS 90
3 EXECUTIVE SUMMARY 91
4 PREMIUM INSIGHTS 97
4.1 VALUE CHAIN ANALYSIS 100
4.2 CASE STUDY 102
4.3 PATENT ANALYSIS 105
4.4 PORTERS FIVE FORCES 107
4.5 TECHNOLOGICAL TRENDS 108
4.6 REGULATORY STANDARDS 110
4.7 PRICING ANALYSIS 112
5 MARKET OVERVIEW 116
5.1 DRIVERS 118
5.1.1 SIGNIFICANT COST REDUCTION FOR BETTER MANAGEMENT OF TELECOM EXPENSES 118
5.1.2 INCREASING ADOPTION OF MOBILE PHONES AND OTHER PORTABLE DEVICES 119
5.1.3 PROVIDING EXPENSE TRANSPARENCY 120
5.1.4 INCREASING DEMAND FOR TEM DUE TO IOT AND CLOUD BASED APPLICATION 120
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5.2 RESTRAINT 122
5.2.1 CONTINUOUS VARIATION IN TELECOM REGULATIONS AND COMPLIANCE REQUIREMENTS RAISES COMPLICATION IN TEM 122
5.3 OPPORTUNITIES 123
5.3.1 RISING AUTOMATION IN TELECOM EXPENSE MANAGEMENT 123
5.3.2 INCREASE IN THE OUTSOURCING OF TEM SOLUTION 123
5.3.3 LOW DEPLOYMENT COST AND GROWING DEMAND FOR COST-EFFICIENT TEM SOLUTIONS 125
5.4 CHALLENGES 126
5.4.1 ISSUE IN FORECASTING FUTURE SPENDING 126
5.4.2 COMPLEXITY IN TELECOM INVOICES ALONG WITH CONTINUOUS VARIATION IN CHARGES AND BILLING CYCLES 126
6 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY OFFERING 128
6.1 OVERVIEW 129
6.2 SOLUTION 130
6.2.1 SOLUTION, BY TYPE 131
6.2.1.1 ORDERING & PROVISIONING MANAGEMENT 131
6.2.1.2 SOURCING MANAGEMENT 131
6.2.1.3 REPORTING & BUSINESS MANAGEMENT 131
6.2.1.4 INVOICE MANAGEMENT 131
6.2.1.5 USAGE MANAGEMENT 131
6.2.1.6 DISPUTE MANAGEMENT 132
6.2.1.7 INVENTORY MANAGEMENT 132
6.2.1.8 OTHERS 132
6.3 SERVICES 132
6.3.1 SERVICES, BY TYPE 133
6.3.1.1 MANAGED SERVICES 133
6.3.1.2 PROFESSIONAL SERVICES 133
6.3.1.2.1 PROFESSIONAL SERVICES, BY TYPE 133
6.3.1.2.1.1 IMPLEMENTATION & INTEGRATION 133
6.3.1.2.1.2 TRAINING & CONSULTING 134
6.3.1.2.1.3 SUPPORT & MAINTENANCE 134
7 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY SERVICE DELIVERY MODE 135
7.1 OVERVIEW 136
7.2 MANAGED SERVICES AND COMPLETE OUTSOURCING 137
7.3 HOSTED 138
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8 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY DEPLOYMENT MODE 139
8.1 OVERVIEW 140
8.2 CLOUD 141
8.3 ON-PREMISE 142
9 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY ENTERPRISE SIZE 143
9.1 OVERVIEW 144
9.2 LARGE ENTERPRISES 145
9.2.1 LARGE ENTERPRISES, BY DEPLOYMENT MODE 145
9.2.1.1 CLOUD 146
9.2.1.2 ON-PREMISE 146
9.3 SMALL & MEDIUM ENTERPRISES 146
9.3.1 SMALL & MEDIUM ENTERPRISES, BY DEPLOYMENT MODE 146
9.3.1.1 CLOUD 146
9.3.1.2 ON-PREMISE 147
10 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY OPERATING SYSTEM 148
10.1 OVERVIEW 149
10.2 WINDOWS 150
10.3 MAC 151
10.4 MOBILE 151
10.4.1 MOBILE, BY TYPE 152
10.4.1.1 ANDROID 152
10.4.1.2 IPHONE 152
10.4.1.3 IPAD 152
10.5 LINUX 153
10.6 CHROMEBOOK 153
10.7 FIXED CIRCUITS 154
11 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY PRICING MODEL 155
11.1 OVERVIEW 156
11.2 SUBSCRIPTION BASED 157
11.2.1 SUBSCRIPTION BASED, BY TYPE 157
11.2.1.1 MONTHLY 157
11.2.1.2 ANNUAL 158
11.3 ONE TIME LICENSE 158
11.4 FREE TRIAL 158
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12 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY END-USER 159
12.1 OVERVIEW 160
12.2 IT & TELECOM 161
12.2.1 IT & TELECOM, BY OFFERING 162
12.2.1.1 SOLUTION 162
12.2.1.2 SERVICES 162
12.3 BFSI 162
12.3.1 BFSI, BY OFFERING 163
12.3.1.1 SOLUTION 163
12.3.1.2 SERVICES 163
12.4 AUTOMOTIVE 163
12.4.1 AUTOMOTIVE, BY OFFERING 164
12.4.1.1 SOLUTION 164
12.4.1.2 SERVICES 164
12.5 MANUFACTURING 164
12.5.1 MANUFACTURING, BY OFFERING 165
12.5.1.1 SOLUTION 165
12.5.1.2 SERVICES 165
12.6 HEALTHCARE 165
12.6.1 HEALTHCARE, BY OFFERING 166
12.6.1.1 SOLUTION 166
12.6.1.2 SERVICES 166
12.7 TRANSPORTATION & LOGISTICS 166
12.7.1 TRANSPORTATION & LOGISTICS, BY OFFERING 167
12.7.1.1 SOLUTION 167
12.7.1.2 SERVICES 167
12.8 CONSUMER GOODS & RETAIL 167
12.8.1 CONSUMER GOODS & RETAIL, BY OFFERING 168
12.8.1.1 SOLUTION 168
12.8.1.2 SERVICES 168
12.9 ENERGY & POWER 168
12.9.1 ENERGY & POWER, BY OFFERING 169
12.9.1.1 SOLUTION 169
12.9.1.2 SERVICES 169
12.10 MEDIA & ENTERTAINMENT 169
12.10.1 MEDIA & ENTERTAINMENT, BY OFFERING 170
12.10.1.1 SOLUTION 170
12.10.1.2 SERVICES 170
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12.11 OTHERS 170
12.11.1 OTHERS, BY OFFERING 171
12.11.1.1 SOLUTION 171
12.11.1.2 SERVICES 171
13 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET, BY REGION 172
13.1 OVERVIEW 173
13.2 NORTH AMERICA 177
13.2.1 U.S. 184
13.2.2 CANADA 190
13.2.3 MEXICO 196
13.3 EUROPE 202
13.3.1 GERMANY 210
13.3.2 U.K 217
13.3.3 FRANCE 224
13.3.4 RUSSIA 231
13.3.5 SPAIN 237
13.3.6 TURKEY 243
13.3.7 ITALY 250
13.3.8 POLAND 257
13.3.9 NETHERLANDS 264
13.3.10 NORWAY 272
13.3.11 FINLAND 279
13.3.12 DENMARK 286
13.3.13 SWEDEN 294
13.3.14 BELGIUM 302
13.3.15 SWITZERLAND 310
13.3.16 REST OF EUROPE 318
13.4 ASIA-PACIFIC 319
13.4.1 CHINA 326
13.4.2 JAPAN 333
13.4.3 SOUTH KOREA 340
13.4.4 INDIA 347
13.4.5 SINGAPORE 353
13.4.6 AUSTRALIA 359
13.4.7 MALAYSIA 365
13.4.8 THAILAND 371
13.4.9 NEW ZEALAND 378
13.4.10 INDONESIA 385
13.4.11 PHILIPPINES 391
13.4.12 TAIWAN 398
13.4.13 VIETNAM 405
13.4.14 REST OF ASIA-PACIFIC 412
13.5 MIDDLE EAST AND AFRICA 413
13.5.1 SAUDI ARABIA 419
13.5.2 ISRAEL 425
13.5.3 SOUTH AFRICA 431
13.5.4 EGYPT 437
13.5.5 U.A.E. 443
13.5.6 OMAN 449
13.5.7 KUWAIT 456
13.5.8 QATAR 463
13.5.9 BAHRAIN 470
13.5.10 REST OF MIDDLE EAST AND AFRICA 477
13.6 SOUTH AMERICA 478
13.6.1 BRAZIL 484
13.6.2 ARGENTINA 490
13.6.3 REST OF SOUTH AMERICA 496
14 GLOBAL TELECOM EXPENSE MANAGEMENT MARKET: COMPANY LANDSCAPE 497
14.1 COMPANY SHARE ANALYSIS: GLOBAL 497
14.2 COMPANY SHARE ANALYSIS: NORTH AMERICA 498
14.3 COMPANY SHARE ANALYSIS: EUROPE 499
14.4 COMPANY SHARE ANALYSIS: ASIA-PACIFIC 500
15 SWOT ANALYSIS 501
16 COMPANY PROFILES 502
16.1 VODAFONE GROUP 502
16.1.1 COMPANY SNAPSHOT 502
16.1.2 REVENUE ANALYSIS 503
16.1.3 COMPANY SHARE ANALYSIS 503
16.1.4 PRODUCT PORTFOLIO 504
16.1.5 RECENT DEVELOPMENTS 505
16.2 NTT CORPORATION 507
16.2.1 COMPANY SNAPSHOT 507
16.2.2 REVENUE ANALYSIS 507
16.2.3 COMPANY SHARE ANALYSIS 508
16.2.4 SERVICE PORTFOLIO 508
16.2.5 RECENT DEVELOPMENT 508
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16.3 CGI INC. 509
16.3.1 COMPANY SNAPSHOT 509
16.3.2 REVENUE ANALYSIS 509
16.3.3 COMPANY SHARE ANALYSIS 510
16.3.4 SERVICE PORTFOLIO 510
16.3.5 RECENT DEVELOPMENTS 511
16.4 TANGOE 512
16.4.1 COMPANY SNAPSHOT 512
16.4.2 COMPANY SHARE ANALYSIS 512
16.4.3 SERVICE PORTFOLIO 513
16.4.4 RECENT DEVELOPMENTS 514
16.5 UPLAND SOFTWARE, INC. 515
16.5.1 COMPANY SNAPSHOT 515
16.5.2 REVENUE ANALYSIS 515
16.5.3 COMPANY SHARE ANALYSIS 516
16.5.4 PRODUCT PORTFOLIO 516
16.5.5 RECENT DEVELOPMENTS 517
16.6 ASIGNET (WAYFAST) 518
16.6.1 COMPANY SNAPSHOT 518
16.6.2 SOLUTION PORTFOLIO 518
16.6.3 RECENT DEVELOPMENTS 519
16.7 AUDITEL, INC. 520
16.7.1 COMPANY SNAPSHOT 520
16.7.2 SOLUTION AND SERVICES PORTFOLIO 520
16.7.3 RECENT DEVELOPMENTS 523
16.8 AVOTUS 524
16.8.1 COMPANY SNAPSHOT 524
16.8.2 SOLUTION PORTFOLIO 524
16.8.3 RECENT DEVELOPMENT 525
16.9 BRIGHTFIN 526
16.9.1 COMPANY SNAPSHOT 526
16.9.2 SOLUTION PORTFOLIO 526
16.9.3 RECENT DEVELOPMENTS 527
16.10 CALERO 528
16.10.1 COMPANY SNAPSHOT 528
16.10.2 SOLUTION PORTFOLIO 528
16.10.3 RECENT DEVELOPMENTS 528
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16.11 CASS INFORMATION SYSTEMS, INC. 530
16.11.1 COMPANY SNAPSHOT 530
16.11.2 REVENUE ANALYSIS 530
16.11.3 SOLUTION PORTFOLIO 531
16.11.4 RECENT DEVELOPMENTS 534
16.12 COST MANAGEMENT GROUP 535
16.12.1 COMPANY SNAPSHOT 535
16.12.2 SOLUTION PORTFOLIO 535
16.12.3 RECENT DEVELOPMENTS 535
16.13 SAKON 536
16.13.1 COMPANY SNAPSHOT 536
16.13.2 SOLUTION PORTFOLIO 536
16.13.3 RECENT DEVELOPMENTS 537
16.14 SITETRACKER 538
16.14.1 COMPANY SNAPSHOT 538
16.14.2 SOLUTION PORTFOLIO 538
16.14.3 RECENT DEVELOPMENT 539
16.15 TEAMNET, SL 540
16.15.1 COMPANY SNAPSHOT 540
16.15.2 SOLUTION AND SERVICE PORTFOLIO 540
16.15.3 RECENT DEVELOPMENTS 540
16.16 TELEMANAGEMENT TECHNOLOGIES, INC. 541
16.16.1 COMPANY SNAPSHOT 541
16.16.2 SOLUTION AND SERVICE PORTFOLIO 541
16.16.3 RECENT DEVELOPMENT 542
16.17 TELLENNIUM 543
16.17.1 COMPANY SNAPSHOT 543
16.17.2 SOLUTION PORTFOLIO 543
16.17.3 RECENT DEVELOPMENTS 543
16.18 VALICOM 545
16.18.1 COMPANY SNAPSHOT 545
16.18.2 SOLUTION PORTFOLIO 545
16.18.3 RECENT DEVELOPMENT 546
16.19 VATIC OUTSOURCING 547
16.19.1 COMPANY SNAPSHOT 547
16.19.2 SERVICES PORTFOLIO 547
16.19.3 RECENT DEVELOPMENTS 547
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16.20 WIDEPOINT CORPORATION 548
16.20.1 COMPANY SNAPSHOT 548
16.20.2 REVENUE ANALYSIS 548
16.20.3 SOLUTION PORTFOLIO 549
16.20.4 RECENT DEVELOPMENTS 550
17 QUESTIONNAIRE 552
18 RELATED REPORTS 556
16.10.2 SOLUTION PORTFOLIO 528
16.10.3 RECENT DEVELOPMENTS 528
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16.11 CASS INFORMATION SYSTEMS, INC. 530
16.11.1 COMPANY SNAPSHOT 530
16.11.2 REVENUE ANALYSIS 530
16.11.3 SOLUTION PORTFOLIO 531
16.11.4 RECENT DEVELOPMENTS 534
16.12 COST MANAGEMENT GROUP 535
16.12.1 COMPANY SNAPSHOT 535
16.12.2 SOLUTION PORTFOLIO 535
16.12.3 RECENT DEVELOPMENTS 535
16.13 SAKON 536
16.13.1 COMPANY SNAPSHOT 536
16.13.2 SOLUTION PORTFOLIO 536
16.13.3 RECENT DEVELOPMENTS 537
16.14 SITETRACKER 538
16.14.1 COMPANY SNAPSHOT 538
16.14.2 SOLUTION PORTFOLIO 538
16.14.3 RECENT DEVELOPMENT 539
16.15 TEAMNET, SL 540
16.15.1 COMPANY SNAPSHOT 540
16.15.2 SOLUTION AND SERVICE PORTFOLIO 540
16.15.3 RECENT DEVELOPMENTS 540
16.16 TELEMANAGEMENT TECHNOLOGIES, INC. 541
16.16.1 COMPANY SNAPSHOT 541
16.16.2 SOLUTION AND SERVICE PORTFOLIO 541
16.16.3 RECENT DEVELOPMENT 542
16.17 TELLENNIUM 543
16.17.1 COMPANY SNAPSHOT 543
16.17.2 SOLUTION PORTFOLIO 543
16.17.3 RECENT DEVELOPMENTS 543
16.18 VALICOM 545
16.18.1 COMPANY SNAPSHOT 545
16.18.2 SOLUTION PORTFOLIO 545
16.18.3 RECENT DEVELOPMENT 546
16.19 VATIC OUTSOURCING 547
16.19.1 COMPANY SNAPSHOT 547
16.19.2 SERVICES PORTFOLIO 547
16.19.3 RECENT DEVELOPMENTS 547
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16.20 WIDEPOINT CORPORATION 548
16.20.1 COMPANY SNAPSHOT 548
16.20.2 REVENUE ANALYSIS 548
16.20.3 SOLUTION PORTFOLIO 549
16.20.4 RECENT DEVELOPMENTS 550
17 QUESTIONNAIRE 552
18 RELATED REPORTS 556
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