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General and Administrative Outsourcing Market Report by Type (Finance and Accounting Outsourcing (FAO), Recruitment Process Outsourcing (RPO), Payroll Outsourcing, Procurement Outsourcing, and Others), Application (BFSI, Healthcare, Telecom, Manufacturing, and Others), and Region 2023-2028
Market Report I 2023-11-02 I 146 Pages I IMARC Group
The global general and administrative outsourcing market size reached US$ 6.9 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 10.8 Billion by 2028, exhibiting a growth rate (CAGR) of 7.8% during 2022-2028. The escalating demand for accessing lower-cost labor markets and reduction of overhead expenses, rapid utilization of internal resources towards core business activities, and easy access to extensive experience and domain expertise in non-core administrative functions represent some of the key factors driving the market.
General and Administrative (G&A) outsourcing refers to the procedure of entrusting external service providers, such as specialized third-party vendors, with the non-essential administrative functions and duties of an organization. This enables enterprises to concentrate on their core competencies, thereby eliminating the need for in-house infrastructure, staffing, and training, resulting in potential cost savings. In addition to this, G&A outsourcing offers customizable solutions that allow organizations to scale their administrative operations up or down according to their needs, without the need for major internal restructuring. These non-core administrative functions typically include finance and accounting, customer service and IT support, human resources, and payroll administration. Furthermore, G&A outsourcing shifts specific risks, such as regulatory compliance and technological advancements, to the outsourcing service provider. Some of the advantages provided by G&A outsourcing include easy access to specialized expertise, enhanced flexibility, and improved service levels.
General and Administrative Outsourcing Market Trends:
The global market is primarily driven by the escalating demand for accessing lower-cost labor markets and reduction of overhead expenses by numerous organizations. This can be attributed to the rapid utilization of internal resources towards core business activities and strategic initiatives. In line with this, the easy access to extensive experience and domain expertise in non-core administrative functions is resulting in a higher uptake of G&A outsourcing services. Moreover, continual advancements in robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) algorithms in various business processes is providing an impetus to the market. In addition to this, the augmenting demand for business process standardization and streamlining of processes across multiple locations or business units is also leading to the increasing adoption of G&A outsourcing. Furthermore, the growing number of organizational changes, such as mergers and acquisitions (M&As), and strategic business restructuring is creating a positive outlook for the market. Apart from this, an enhanced focus on improved customer experience by the organizations through redirecting internal resources towards customer-facing processes is impacting the market favorably. Some of the other factors contributing to the market include rapid digitization, the advent of Industry 4.0, shifting preference towards remote work, growing need for scalability, and extensive research and development (R&D) activities conducted by the key players.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each segment of the global general and administrative outsourcing market, along with forecasts at the global, regional, and country levels from 2023-2028. Our report has categorized the market based on type and application.
Type Insights:
Finance and Accounting Outsourcing (FAO)
Recruitment Process Outsourcing (RPO)
Payroll Outsourcing
Procurement Outsourcing
Others
The report has provided a detailed breakup and analysis of the general and administrative outsourcing market based on the type. This includes Finance and Accounting Outsourcing (FAO), Recruitment Process Outsourcing (RPO), payroll outsourcing, procurement outsourcing, and others. According to the report, Finance and Accounting Outsourcing (FAO) represented the largest segment.
Application Insights:
BFSI
Healthcare
Telecom
Manufacturing
Others
A detailed breakup and analysis of the general and administrative outsourcing market based on the application has also been provided in the report. This includes BFSI, healthcare, telecom, manufacturing, and others.
Regional Insights:
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for general and administrative outsourcing. Some of the factors driving the North America general and administrative outsourcing market included the augmenting demand for business process standardization, an enhanced focus on improved customer experience, shifting preference towards remote work, etc.
Competitive Landscape:
The report has also provided a comprehensive analysis of the competitive landscape in the global general and administrative outsourcing market. Detailed profiles of all major companies have been provided. Some of the companies covered include Accenture plc, Aon PLC, Automatic Data Processing Inc., EXLServices Holdings Inc., Genpact, GEP Worldwide, HCL Technologies Limited, Infosys Limited, International Business Machines Corporation, Kelly Services Inc., Wipro Limited, etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Key Questions Answered in This Report:
How has the global general and administrative outsourcing market performed so far, and how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the global general and administrative outsourcing market?
What is the impact of each driver, restraint, and opportunity on the global general and administrative outsourcing market?
What are the key regional markets?
Which countries represent the most attractive general and administrative outsourcing market?
What is the breakup of the market based on the type?
Which is the most attractive type in the general and administrative outsourcing market?
What is the breakup of the market based on the application?
Which is the most attractive application in the general and administrative outsourcing market?
What is the competitive structure of the global general and administrative outsourcing market?
Who are the key players/companies in the global general and administrative outsourcing market?
1 Preface
2 Scope and Methodology
2.1Objectives of the Study
2.2Stakeholders
2.3Data Sources
2.3.1Primary Sources
2.3.2Secondary Sources
2.4Market Estimation
2.4.1Bottom-Up Approach
2.4.2Top-Down Approach
2.5Forecasting Methodology
3 Executive Summary
4 Introduction
4.1Overview
4.2Key Industry Trends
5 Global General and Administrative Outsourcing Market
5.1Market Overview
5.2Market Performance
5.3Impact of COVID-19
5.4Market Forecast
6 Market Breakup by Type
6.1Finance and Accounting Outsourcing (FAO)
6.1.1 Market Trends
6.1.2 Market Forecast
6.2Recruitment Process Outsourcing (RPO)
6.2.1 Market Trends
6.2.2 Market Forecast
6.3Payroll Outsourcing
6.3.1 Market Trends
6.3.2 Market Forecast
6.4Procurement Outsourcing
6.4.1 Market Trends
6.4.2 Market Forecast
6.5Others
6.5.1 Market Trends
6.5.2 Market Forecast
7 Market Breakup by Application
7.1BFSI
7.1.1 Market Trends
7.1.2 Market Forecast
7.2Healthcare
7.2.1 Market Trends
7.2.2 Market Forecast
7.3Telecom
7.3.1 Market Trends
7.3.2 Market Forecast
7.4Manufacturing
7.4.1 Market Trends
7.4.2 Market Forecast
7.5Others
7.5.1 Market Trends
7.5.2 Market Forecast
8 Market Breakup by Region
8.1North America
8.1.1 United States
8.1.1.1 Market Trends
8.1.1.2 Market Forecast
8.1.2 Canada
8.1.2.1 Market Trends
8.1.2.2 Market Forecast
8.2Asia-Pacific
8.2.1 China
8.2.1.1 Market Trends
8.2.1.2 Market Forecast
8.2.2 Japan
8.2.2.1 Market Trends
8.2.2.2 Market Forecast
8.2.3 India
8.2.3.1 Market Trends
8.2.3.2 Market Forecast
8.2.4 South Korea
8.2.4.1 Market Trends
8.2.4.2 Market Forecast
8.2.5 Australia
8.2.5.1 Market Trends
8.2.5.2 Market Forecast
8.2.6 Indonesia
8.2.6.1 Market Trends
8.2.6.2 Market Forecast
8.2.7 Others
8.2.7.1 Market Trends
8.2.7.2 Market Forecast
8.3Europe
8.3.1 Germany
8.3.1.1 Market Trends
8.3.1.2 Market Forecast
8.3.2 France
8.3.2.1 Market Trends
8.3.2.2 Market Forecast
8.3.3 United Kingdom
8.3.3.1 Market Trends
8.3.3.2 Market Forecast
8.3.4 Italy
8.3.4.1 Market Trends
8.3.4.2 Market Forecast
8.3.5 Spain
8.3.5.1 Market Trends
8.3.5.2 Market Forecast
8.3.6 Russia
8.3.6.1 Market Trends
8.3.6.2 Market Forecast
8.3.7 Others
8.3.7.1 Market Trends
8.3.7.2 Market Forecast
8.4Latin America
8.4.1 Brazil
8.4.1.1 Market Trends
8.4.1.2 Market Forecast
8.4.2 Mexico
8.4.2.1 Market Trends
8.4.2.2 Market Forecast
8.4.3 Others
8.4.3.1 Market Trends
8.4.3.2 Market Forecast
8.5Middle East and Africa
8.5.1 Market Trends
8.5.2 Market Breakup by Country
8.5.3 Market Forecast
9 Drivers, Restraints, and Opportunities
9.1Overview
9.2Drivers
9.3Restraints
9.4Opportunities
10 Value Chain Analysis
11 Porters Five Forces Analysis
11.1Overview
11.2Bargaining Power of Buyers
11.3Bargaining Power of Suppliers
11.4Degree of Competition
11.5Threat of New Entrants
11.6Threat of Substitutes
12 Price Analysis
13 Competitive Landscape
13.1Market Structure
13.2Key Players
13.3Profiles of Key Players
13.3.1Accenture plc
13.3.1.1 Company Overview
13.3.1.2 Product Portfolio
13.3.2Aon PLC
13.3.2.1 Company Overview
13.3.2.2 Product Portfolio
13.3.3Automatic Data Processing Inc.
13.3.3.1 Company Overview
13.3.3.2 Product Portfolio
13.3.4EXLServices Holdings Inc.
13.3.4.1 Company Overview
13.3.4.2 Product Portfolio
13.3.5Genpact
13.3.5.1 Company Overview
13.3.5.2 Product Portfolio
13.3.6GEP Worldwide
13.3.6.1 Company Overview
13.3.6.2 Product Portfolio
13.3.7HCL Technologies Limited
13.3.7.1 Company Overview
13.3.7.2 Product Portfolio
13.3.8Infosys Limited
13.3.8.1 Company Overview
13.3.8.2 Product Portfolio
13.3.9International Business Machines Corporation
13.3.9.1 Company Overview
13.3.9.2 Product Portfolio
13.3.10Kelly Services Inc.
13.3.10.1 Company Overview
13.3.10.2 Product Portfolio
13.3.11Wipro Limited
13.3.11.1 Company Overview
13.3.11.2 Product Portfolio
Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Figure 1: Global: General and Administrative Outsourcing Market: Major Drivers and Challenges
Figure 2: Global: General and Administrative Outsourcing Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: General and Administrative Outsourcing Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: General and Administrative Outsourcing Market: Breakup by Type (in %), 2022
Figure 5: Global: General and Administrative Outsourcing Market: Breakup by Application (in %), 2022
Figure 6: Global: General and Administrative Outsourcing Market: Breakup by Region (in %), 2022
Figure 7: Global: General and Administrative Outsourcing (Finance and Accounting Outsourcing (FAO)) Market: Sales Value (in Million US$), 2017 & 2022
Figure 8: Global: General and Administrative Outsourcing (Finance and Accounting Outsourcing (FAO)) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 9: Global: General and Administrative Outsourcing (Recruitment Process Outsourcing (RPO)) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: General and Administrative Outsourcing (Recruitment Process Outsourcing (RPO)) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: General and Administrative Outsourcing (Payroll Outsourcing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: General and Administrative Outsourcing (Payroll Outsourcing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: General and Administrative Outsourcing (Procurement Outsourcing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: General and Administrative Outsourcing (Procurement Outsourcing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: General and Administrative Outsourcing (Other Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: General and Administrative Outsourcing (Other Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: General and Administrative Outsourcing (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: General and Administrative Outsourcing (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: General and Administrative Outsourcing (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: General and Administrative Outsourcing (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: General and Administrative Outsourcing (Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: General and Administrative Outsourcing (Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: General and Administrative Outsourcing (Manufacturing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: General and Administrative Outsourcing (Manufacturing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: General and Administrative Outsourcing (Other Applications) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: General and Administrative Outsourcing (Other Applications) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: North America: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: North America: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: United States: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: United States: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Canada: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Canada: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Asia-Pacific: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Asia-Pacific: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: China: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: China: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Japan: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Japan: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: India: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: India: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: South Korea: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: South Korea: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Australia: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Australia: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: Indonesia: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: Indonesia: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Others: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Others: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Europe: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Europe: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Germany: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Germany: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: France: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: France: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: United Kingdom: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: United Kingdom: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: Italy: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: Italy: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Spain: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Spain: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Russia: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Russia: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Others: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Others: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Latin America: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Latin America: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Brazil: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Brazil: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: Mexico: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: Mexico: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: Others: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: Others: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Middle East and Africa: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Middle East and Africa: General and Administrative Outsourcing Market: Breakup by Country (in %), 2022
Figure 75: Middle East and Africa: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 76: Global: General and Administrative Outsourcing Industry: Drivers, Restraints, and Opportunities
Figure 77: Global: General and Administrative Outsourcing Industry: Value Chain Analysis
Figure 78: Global: General and Administrative Outsourcing Industry: Porter's Five Forces Analysis
Table 1: Global: General and Administrative Outsourcing Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: General and Administrative Outsourcing Market Forecast: Breakup by Type (in Million US$), 2023-2028
Table 3: Global: General and Administrative Outsourcing Market Forecast: Breakup by Application (in Million US$), 2023-2028
Table 4: Global: General and Administrative Outsourcing Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 5: Global: General and Administrative Outsourcing Market: Competitive Structure
Table 6: Global: General and Administrative Outsourcing Market: Key Players
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