Digital Commerce Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
Market Report I 2025-06-01 I 120 Pages I Mordor Intelligence
Digital Commerce Software Market Analysis
The digital commerce software market generated USD 6.79 billion in 2025 and is forecast to reach USD 13.26 billion by 2030, advancing at a 14.32% CAGR. Expansion is fueled by enterprises modernizing legacy infrastructure, adopting composable architectures, and responding to mobile-first consumer expectations that require unified experiences across physical and digital channels. Cloud-native deployment has become the default choice, reducing total cost of ownership while accelerating release cycles. Mobile and social commerce adoption continues to redefine buyer journeys, stimulating investment in API-first platforms that integrate easily with payment services and marketing stacks. At the same time, large organizations prioritize deep ERP and POS integrations, whereas small and medium-sized enterprises (SMEs) are leveraging SaaS to access sophisticated capabilities that previously demanded extensive capital budgets.
Global Digital Commerce Software Market Trends and Insights
Omnichannel Shopping Demand
Enterprises are rolling out unified commerce stacks to synchronise inventory, pricing, and customer profiles across touchpoints. Research shows that firms excelling in omnichannel retention keep 89% of their customers, far outperforming peers with weak strategies. Grocery, consumer electronics, and apparel chains now embed curb-side fulfilment, in-store kiosks, and click-to-collect options into one central order management layer. Manufacturers are likewise re-platforming to support self-service portals, shortening re-order cycles and raising order accuracy. These shifts are elevating expectations in B2B procurement, where buyers want the same friction-free experience found in consumer channels. Consequently, vendors that package pre-integrated POS, CRM, and loyalty modules are gaining traction among retailers pursuing experience-led growth.
Rapid Adoption of Cloud-Native SaaS Commerce Platforms
Cloud-first principles are reshaping the digital commerce software market as 90% of enterprises use cloud services in some form. Vendor-managed environments offer automated scaling, embedded analytics, and zero-downtime upgrades, allowing retailers to reduce operating costs by 40% and accelerate feature releases by 25%. Kubernetes, micro-services, and container orchestration underpin these gains, facilitating continuous integration pipelines. AWS, Microsoft Azure, and Google Cloud collectively support the bulk of new commerce launches, while managed databases such as MongoDB Atlas simplify DevOps tasks for storefronts built on frameworks like Vue Storefront. Financial services and insurance players are deploying hybrid architectures to meet data-sovereignty mandates without compromising elasticity.
Escalating Cybersecurity & Data-Privacy Risks
Retail breaches cost an average USD 4.88 million per incident and stricter regulations magnify penalties. The EU Digital Services Act subjects platforms to fines up to 6% of annual turnover when transparency, takedown, and advertising rules are breached. North American states are enlarging CCPA-style mandates, driving up compliance overheads. Executives have to embed privacy-by-design frameworks, conduct quarterly audits, and formalise data minimisation to sustain consumer trust. Cloud-native vendors respond with field-level encryption, tokenisation, and continuous compliance tooling, yet talent shortages in security operations prolong vulnerability windows. Merchants serving regions with low financial inclusion also face authentication challenges, increasing fraud exposure.
Other drivers and restraints analyzed in the detailed report include:
Mobile Commerce & Digital Wallet Proliferation / Surge in Subscription & Digital-Goods Monetisation / Integration Complexity with Legacy ERP & POS Stacks /
For complete list of drivers and restraints, kindly check the Table Of Contents.
Segment Analysis
Cloud deployments accounted for 62.0% of the digital commerce software market share in 2024 and are on course for a 15.4% CAGR through 2030. This commanding position highlights the desire for instant scalability and vendor-managed security updates. The digital commerce software market size for cloud solutions is projected to more than double by 2030, mirroring investments in micro-services, serverless functions, and observability tooling. Enterprises migrating from on-premise suites report 40% lower total cost of ownership within two years.
Cost savings are not the sole driver. Business teams value speed, using sandbox environments to test new promotions in hours rather than quarters. Hybrid cloud is emerging in data-sensitive verticals such as insurance, where 73% of carriers retain some workloads on private stacks to meet sovereignty rules. Multi-cloud adoption at 89% underscores demand for vendor redundancy. These dynamics ensure that the digital commerce software market remains centred on cloud-native innovation.
Platform software secured 71.5% revenue share in 2024, yet services are climbing at a 16.1% CAGR as enterprises navigate composable adoption. Implementation partners bundle change management, data migration, and headless front-end builds, capturing spend that once flowed to internal IT. Integration services focus on mapping legacy ERP, PIM, and POS datasets to new commerce APIs. The digital commerce software market size for services reached USD x billion in 2025 and is anticipated to expand rapidly as firms seek optimisation support.
Platform vendors still anchor purchasing discussions because transactional engines, catalogue, and checkout remain core. Differentiation now revolves around AI-powered merchandizing, native search, and low-code orchestration. Commercetools introduced machine-learning models that cleanse B2B product data and automate segment-level pricing. API-first designs cut implementation time, enabling clients to launch international storefronts within weeks, cementing platform software's leadership in the digital commerce software market.
Digital Commerce Platform Market is Segmented by Deployment Model (On-Premises, Hybrid and More), by Component (Platform / Software and More), by Business Model (B2C, B2B, and More), by Organization Size (Large Enterprises, and More), by Commerce Channel, (web and More), by End-User Industries (Retail, BFSI, and More), and by Geography. The Market Sizes and Forecasts are Provided in Terms of Value (USD).
Geography Analysis
North America generated 35.4% of global revenue in 2024, led by cloud adoption, mature payment infrastructure, and a robust vendor ecosystem. Salesforce's USD 8 billion acquisition of Informatica illustrates the region's appetite for data-driven commerce stacks that blend AI with customer experience. Government procurement is also modernising; the U.S. Army launched an e-commerce-style marketplace in 2025 to streamline IT acquisition. Mobile commerce dominance combined with social-media-led discovery positions the United States as a test bed for new commerce models.
Europe maintains significant traction despite the compliance burden of the Digital Services Act. Enterprise buyers view privacy and sustainability as strategic differentiators, favouring vendors that provide granular consent management and carbon-tracking APIs. Composable architectures offer the modularity needed to localise tax and shipping logic across multiple jurisdictions, sustaining the digital commerce software market in Europe.
Asia-Pacific is the fastest-growing region at 15.8% CAGR through 2030. Smartphone penetration, super-app ecosystems, and real-time payment networks such as UPI and Pix underpin this rise. Japanese enterprises focus on outcome-oriented modules that quicken deployment cycles. Southeast Asian merchants interlace social commerce with influencer marketing, while Africa is witnessing payment alliances that unlock cross-border acceptance. Latin America's digital commerce user base is on track to reach 418.9 million by 2029, aided by partnerships like Canva and EBANX that deliver local payment rails.
List of Companies Covered in this Report:
Adobe Inc (Adobe Commerce) / BigCommerce Holdings Inc / Shopify Inc / Salesforce Inc (Commerce Cloud) / SAP SE / Oracle Corp / IBM Corp / Magento Open-Source (Adobe) / commercetools GmbH / VTEX / Wix.com Ltd / Squarespace Inc / Intershop Communications AG / Digital River Inc / Kibo Commerce / Elastic Path Software / Sitecore (OrderCloud) / Optimizely (Episerver) / WooCommerce / Automattic / Volusion LLC /
Additional Benefits:
1 INTRODUCTION
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study
2 RESEARCH METHODOLOGY
3 EXECUTIVE SUMMARY
4 MARKET LANDSCAPE
4.1 Market Overview
4.2 Market Drivers
4.2.1 Omnichannel shopping demand
4.2.2 Rapid adoption of cloud-native SaaS commerce platforms
4.2.3 Mobile commerce and digital wallet proliferation
4.2.4 Surge in subscription and digital-goods monetisation
4.2.5 Shift toward composable / micro-services architecture
4.2.6 Rise of headless & API-first commerce enabling new CX
4.3 Market Restraints
4.3.1 Escalating cybersecurity & data-privacy risks
4.3.2 Integration complexity with legacy ERP & POS stacks
4.3.3 Shortage of specialised commerce-platform developers
4.3.4 Cookie deprecation diminishing personalisation ROI
4.4 Value / Supply-Chain Analysis
4.5 Technological Outlook
4.6 Regulatory Landscape
4.7 Porters Five Forces
4.7.1 Threat of New Entrants
4.7.2 Bargaining Power of Buyers
4.7.3 Bargaining Power of Suppliers
4.7.4 Threat of Substitutes
4.7.5 Intensity of Competitive Rivalry
5 MARKET SIZE & GROWTH FORECASTS (VALUE)
5.1 By Deployment Model
5.1.1 On-Premise
5.1.2 Cloud-Based
5.1.3 Hybrid
5.2 By Component
5.2.1 Platform / Software
5.2.2 Services
5.2.2.1 Implementation and Integration
5.2.2.2 Managed Services
5.2.2.3 Consulting / Advisory
5.3 By Business Model
5.3.1 B2C
5.3.2 B2B
5.3.3 Marketplace (B2B2C / C2C)
5.4 By Organisation Size
5.4.1 Large Enterprises
5.4.2 Small and Medium-Sized Enterprises (SMEs)
5.5 By Commerce Channel
5.5.1 Web
5.5.2 Mobile App
5.5.3 Social Commerce
5.5.4 Voice Commerce
5.5.5 AR/VR Commerce
5.6 By End-User Industry
5.6.1 Retail and E-commerce
5.6.2 BFSI
5.6.3 Travel and Hospitality
5.6.4 IT and Telecommunications
5.6.5 Media and Entertainment
5.6.6 Manufacturing
5.6.7 Healthcare and Pharmaceuticals
5.6.8 Others
5.7 By Geography
5.7.1 North America
5.7.1.1 United States
5.7.1.2 Canada
5.7.1.3 Mexico
5.7.2 South America
5.7.2.1 Brazil
5.7.2.2 Argentina
5.7.2.3 Rest of South America
5.7.3 Europe
5.7.3.1 Germany
5.7.3.2 United Kingdom
5.7.3.3 France
5.7.3.4 Italy
5.7.3.5 Spain
5.7.3.6 Russia
5.7.3.7 Rest of Europe
5.7.4 Asia Pacific
5.7.4.1 China
5.7.4.2 Japan
5.7.4.3 India
5.7.4.4 South Korea
5.7.4.5 Southeast Asia
5.7.4.6 Australia and New Zealand
5.7.4.7 Rest of Asia Pacific
5.7.5 Middle East and Africa
5.7.5.1 Middle East
5.7.5.1.1 Saudi Arabia
5.7.5.1.2 UAE
5.7.5.1.3 Turkey
5.7.5.1.4 Rest of Middle East
5.7.5.2 Africa
5.7.5.2.1 South Africa
5.7.5.2.2 Nigeria
5.7.5.2.3 Kenya
5.7.5.2.4 Rest of Africa
6 COMPETITIVE LANDSCAPE
6.1 Market Concentration
6.2 Strategic Moves
6.3 Market Share Analysis
6.4 Company Profiles (includes Global level Overview,)
6.4.1 Adobe Inc (Adobe Commerce)
6.4.2 BigCommerce Holdings Inc
6.4.3 Shopify Inc
6.4.4 Salesforce Inc (Commerce Cloud)
6.4.5 SAP SE
6.4.6 Oracle Corp
6.4.7 IBM Corp
6.4.8 Magento Open-Source (Adobe)
6.4.9 commercetools GmbH
6.4.10 VTEX
6.4.11 Wix.com Ltd
6.4.12 Squarespace Inc
6.4.13 Intershop Communications AG
6.4.14 Digital River Inc
6.4.15 Kibo Commerce
6.4.16 Elastic Path Software
6.4.17 Sitecore (OrderCloud)
6.4.18 Optimizely (Episerver)
6.4.19 WooCommerce / Automattic
6.4.20 Volusion LLC
7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK
7.1 White-space and Unmet-Need Assessment
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