Avaya LLC - Strategic SWOT Insights - A 360 Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence and Operational KPI's, and Recent Trends
Company Report I 2025-05-14 I 110 Pages I Quaintel Research
Report Summary
Avaya LLC - Strategic SWOT Insights - A 360 Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence and Operational KPI's, and Recent Trends is a comprehensive and easily accessible overview of Avaya LLC 's business operations. It provides a detailed analysis of the company's strategic standing, as well as its position in the industry compared to competitors. The report includes several key features to facilitate decision-making and provide insights into the company's performance.
The report begins with in-depth information about Avaya LLC including key insights, business segments, key executives, locations, products and services, historical events, corporate strategy, and management discussions. This section provides a solid foundation for understanding the company's key attributes.
Next, the report assesses Avaya LLC's strategic standing through various analyses. The ESG spotlight evaluates the company's environmental, social, and governance performance, providing insights into its sustainability efforts and ethical practices. The SWOT analysis examines the company's internal strengths and weaknesses, as well as external opportunities and threats. By integrating these strategic analyses, the report offers a comprehensive understanding of Avaya LLC's overall strategic standing and supports informed decision-making and strategic planning.
Finally, the report includes recent news and deal activities undertaken by Avaya LLC enhancing awareness of the company's business trends, growth perspectives, and more.
Key Highlights
Avaya LLC operates as a global leader in digital communications software, services, and devices. The company offers a wide range of solutions for businesses of all sizes, including unified communications, contact center, and cloud-based collaboration tools. Avaya's products and services are designed to help organizations improve communication and collaboration among employees, customers, and partners, ultimately driving better business outcomes.
The company also provides professional services, such as consulting, implementation, and support, to help customers maximize the value of their Avaya solutions. With a strong focus on innovation and customer satisfaction, Avaya is dedicated to helping businesses thrive in today's digital world. Founded in 2000, the company is headquartered in Morristown, New Jersey, United States.
Avaya LLC in the News:-
- 15-Oct-2024 - Avaya helps Transcom eliminate language barriers in customer service with an AI-powered real-time translation solution
- 14-Oct-2024 - Avaya Intelligently Augments CX Role With AI-Based 'Virtual Operations Manager'
- 25-Sep-2024 - Avaya Appoints Fadi Moubarak To Lead Middle East, Africa & Central Asia
- 25-Sep-2024 - Avaya Appoints Alison Hastings To Lead European Channel Business
- 10-Sep-2024 - Avaya to Showcase Vision for Human-AI Collaboration at GITEX Global 2024
Scope
- Tactical Analysis:- Various strategic frameworks to gain insights into a company's competitive position and operational environment. These analytical tools assist in identifying competitive advantages, potential risks, and areas for improvement and efficiency, enabling companies to make informed tactical decisions.
- Business Strategy:- Contributes to shaping the company's overall direction, goals, and decision-making processes, ensuring long-term success and alignment with stakeholder expectations.
- Company Fundamentals:- These fundamentals offer valuable insights into the company's history, operations, leadership, and geographical presence, aiding in a comprehensive understanding of the organization.
- Competitive Landscape:- An identification of the company's main competitors, providing insights into the competitive landscape it operates in.
Reasons to Buy
- Comprehensive Understanding of the Avaya LLC's internal and external factors through SWOT analysis and Corporate Strategy.
- Strive Strategic Decision Making with various analyses and identifying potential customers and suppliers.
- Mitigate Risk with help of thorough analysis of internal and external factors. Furthermore, develop strategies and contingency plans to address these challenges and minimize their impact on business operations.
- Competitive Benchmarking will help to gain a competitive advantage by understanding industry trends, customer preferences, and best practices.
- Valuable insights from the report enable investors and partners to make informed decisions regarding potential Collaborations, Investments, or Partnerships with the company.
Additionally, available deep-dive analysis on the company Avaya LLC:
- Avaya LLC PESTLE Analysis
- Avaya LLC Value Chain Analysis
- Avaya LLC Porter's Five Forces Analysis
- Avaya LLC VRIO Analysis
- Avaya LLC BCG Analysis
- Avaya LLC Segmentation, Targeting and Positioning (STP) Analysis
- Avaya LLC Ansoff Matrix Analysis
Table of Contents
Table of Contents 2
Tables 5
Charts 6
Avaya LLC - Key Company Facts 7
Avaya LLC - Company Description 8
Avaya LLC - Top Executives 9
Avaya LLC - Top Executives Biographies 10
Avaya LLC - Head Office & Locations 12
Head Office - Country 12
Key Subsidiaries 13
Avaya LLC - Products and Services 14
Products 14
Services 15
Avaya LLC - Historic Events 16
Avaya LLC - Company's Mission and Vision 17
Mission 17
Vision 17
Avaya LLC - Corporate Strategy 18
Avaya LLC - Business Description 23
Unified Communications and Collaboration 23
Contact Center Solutions 24
Cloud-Based Services 24
Avaya LLC - ESG Spotlight 26
Environment 27
Social 27
Corporate Governance 28
Avaya LLC - SWOT Analysis 30
Overview 30
Strengths 32
Weaknesses 35
Opportunities 38
Threats 41
Competing Players 43
Snapshot of Competing Players 44
Cisco Systems Inc. 44
Key Company Facts 44
Company Description 44
Cisco Systems Inc. - SWOT Spotlight 45
Cisco Systems Inc. - PESTLE Spotlight 47
Key Financials 49
Share Price Trend - Jan-2024 to May-2025 (Average Share Closing Price) 49
Key Financial Ratio Analysis 54
Microsoft Corporation 55
Key Company Facts 55
Company Description 55
Microsoft Corporation - SWOT Spotlight 56
Microsoft Corporation - PESTLE Spotlight 58
Key Financials 60
Share Price Trend - Jan-2024 to May-2025 (Average Share Closing Price) 60
Key Financial Ratio Analysis 65
NEC Corporation 66
Key Company Facts 66
Company Description 66
Key Financials 67
Share Price Trend - Jan-2024 to May-2025 (Average Share Closing Price) 67
Key Financial Ratio Analysis 72
RingCentral Inc. 73
Key Company Facts 73
Company Description 73
Key Financials 74
Share Price Trend - Jan-2024 to May-2025 (Average Share Closing Price) 74
Key Financial Ratio Analysis 79
Google LLC 80
Key Company Facts 80
Company Description 80
Avaya LLC - In the News 81
15-Oct-2024 - Avaya helps Transcom eliminate language barriers in customer service with an AI-powered real-time translation solution 81
14-Oct-2024 - Avaya Intelligently Augments CX Role With AI-Based 'Virtual Operations Manager' 83
25-Sep-2024 - Avaya Appoints Fadi Moubarak To Lead Middle East, Africa & Central Asia 86
25-Sep-2024 - Avaya Appoints Alison Hastings To Lead European Channel Business 87
10-Sep-2024 - Avaya to Showcase Vision for Human-AI Collaboration at GITEX Global 2024 88
14-May-2024 - Avaya Unveils Significant Enhancements to the Avaya Experience Platform, Further Elevating the Enterprise Customer Experience 90
06-May-2024 - Constellation Research Names Avaya In ShortLists Among Top Solutions For Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) 94
Avaya LLC - Key Deals 97
17-Oct-2024 - Dubai Police and Avaya Strengthen Partnership With 'Amna' Virtual Assistant Project 97
30-Sep-2024 - Avaya and Verint Deepen Long-Standing, Award-Winning Partnership to Deliver Advanced AI Solutions 98
13-May-2024 - Avaya and LivePerson Announce New Partnership to Deliver Best-in-Class CX 100
08-May-2024 - Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise 102
09-Aug-2021 - Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud Platform 104
09-Aug-2021 - Avaya acquires CTIntegrations to accelerate its shift to the cloud 105
Appendix 107
Definitions 107
SWOT Analysis 107
PESTLE Analysis 107
Value Chain Analysis 107
ESG Spotlight 107
Research Methodology 108
Disclaimer 109
Contact Us 109
Tables
Table 1: Avaya LLC - Company Facts
Table 2: Avaya LLC - Digital Presence
Table 3: Avaya LLC - Top Executives
Table 4: Avaya LLC - Top Executives Biographies
Table 5: Avaya LLC - Subsidiaries
Table 6: Avaya LLC - Products
Table 7: Avaya LLC - Services
Table 8: Avaya LLC - Historic Events
Table 9: Avaya LLC - Competing Players
Table 10: Competing Players - Cisco Systems Inc. - Key Company Facts
Table 11: Cisco Systems Inc. - Share Price Trend - Jan-2024 to May-2025
Table 12: Competing Players - Cisco Systems Inc. - Profit and Loss Statement
Table 13: Cisco Systems Inc. - Balance Sheet 2021-2024
Table 14: Cisco Systems Inc. - Cash Flow Statement 2021-2024
Table 15: Cisco Systems Inc. - Ratio Analysis - 2021-2024
Table 16: Competing Players - Microsoft Corporation - Key Company Facts
Table 17: Microsoft Corporation - Share Price Trend - Jan-2024 to May-2025
Table 18: Competing Players - Microsoft Corporation - Profit and Loss Statement
Table 19: Microsoft Corporation - Balance Sheet 2021-2024
Table 20: Microsoft Corporation - Cash Flow Statement 2021-2024
Table 21: Microsoft Corporation - Ratio Analysis - 2021-2024
Table 22: Competing Players - NEC Corporation - Key Company Facts
Table 23: NEC Corporation - Share Price Trend - Jan-2024 to May-2025
Table 24: Competing Players - NEC Corporation - Profit and Loss Statement
Table 25: NEC Corporation - Balance Sheet 2021-2024
Table 26: NEC Corporation - Cash Flow Statement 2021-2024
Table 27: NEC Corporation - Ratio Analysis - 2021-2024
Table 28: Competing Players - RingCentral Inc. - Key Company Facts
Table 29: RingCentral Inc. - Share Price Trend - Jan-2024 to May-2025
Table 30: Competing Players - RingCentral Inc. - Profit and Loss Statement
Table 31: RingCentral Inc. - Balance Sheet 2020-2023
Table 32: RingCentral Inc. - Cash Flow Statement 2020-2023
Table 33: RingCentral Inc. - Ratio Analysis - 2020-2023
Table 34: Competing Players - Google LLC - Key Company Facts
Charts
Figure 1: Avaya LLC - SWOT Analysis
Figure 2: Competing Players - Cisco Systems Inc. - SWOT Spotlight
Figure 3: Competing Players - Cisco Systems Inc. - PESTLE Spotlight
Figure 4: Cisco Systems Inc. - Average Share Price Trend - Jan-2024 to May-2025
Figure 5: Cisco Systems Inc. - Profit and Loss Statement - 2021-2024
Figure 6: Cisco Systems Inc. - Balance Sheet - 2021-2024
Figure 7: Cisco Systems Inc. - Cash Flow Statement 2021-2024
Figure 8: Competing Players - Microsoft Corporation - SWOT Spotlight
Figure 9: Competing Players - Microsoft Corporation - PESTLE Spotlight
Figure 10: Microsoft Corporation - Average Share Price Trend - Jan-2024 to May-2025
Figure 11: Microsoft Corporation - Profit and Loss Statement - 2021-2024
Figure 12: Microsoft Corporation - Balance Sheet - 2021-2024
Figure 13: Microsoft Corporation - Cash Flow Statement 2021-2024
Figure 14: NEC Corporation - Average Share Price Trend - Jan-2024 to May-2025
Figure 15: NEC Corporation - Profit and Loss Statement - 2021-2024
Figure 16: NEC Corporation - Balance Sheet - 2021-2024
Figure 17: NEC Corporation - Cash Flow Statement 2021-2024
Figure 18: RingCentral Inc. - Average Share Price Trend - Jan-2024 to May-2025
Figure 19: RingCentral Inc. - Profit and Loss Statement - 2020-2023
Figure 20: RingCentral Inc. - Balance Sheet - 2020-2023
Figure 21: RingCentral Inc. - Cash Flow Statement 2020-2023
Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:
Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.
Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.
Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.
With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.
It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.
To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.
To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.
All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.
Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.
Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.
To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.
Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.
To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.
License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.
It is important to note that this may exclude Parent Companies or Subsidiaries.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.
If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.
Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
If a delay in delivery is expected you will be informed about it immediately.
As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
For more information on PayU please visit: https://www.payu.pl/en/about-us
If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.