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Report
Automotive Dealer Management System Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2017-2027 Segmented By Service Type (Cloud Based, On Site), By End Use (Public, Private), By Application (Inventory Management, Dealer Tracking, Customer Relationship Management, Others), By Region
Market Report I 2022-08-01 I 116 Pages I TechSci Research
The global automotive dealer management system market is projected to grow at a significant CAGR during the forecast period, 2023-2027. The market growth can be attributed to the rising demand for software and services and rising number of dealerships, franchises, and automotive retailers. Rapid urbanization, increasing population, and rising personal disposable incomes are also boosting the sales of automotives, which is expected to contribute to the growth of the global automotive dealer management system in the coming years.
An automotive dealer management system is software used to channel customer data, vehicle pricing, parts details, administration, warranty claims, and so on. These software systems function as a hybrid of CRM and ERP software. The automotive dealer management system can also be used to maintain after-sales customer service, keep sales and related service records, maintain vehicle inventory and sales, and assist in customer grievances.
High demands for the personal as well as commercial vehicles from the consumers, owing to rising personal disposable income and rapid urbanization are propelling the sales of automobiles, which in turn, is expected to propel the automotive dealer management system market growth. To overcome the scattered data of multiple sales, and similar concerns during the dealerships of the vehicles, software like automotive dealer management system adds to the convenience of the sales and maintaining better customer relationships. Due to the rising requirement to manage the vehicle dealing effectively and efficiently, the software is gaining popularity and thus driving the growth of the global automotive dealer management system market in the upcoming five years. On a global scale, more than 67 million units of vehicles were sold in the year 2021, although global industries were drastically suffering from the struct regulations of the pandemic due to COVID-19.
Technological advancement is the base of the evolvement of the dealer management systems. With better CRM & ERP approaches, the dealers are able to monitor their regular sales, part replacement, warranty claims, customer feedbacks, and grievances, business intelligence, enhance their sales, compare the product values in the market, etc. Moreover, increasing investment in the technological advancement of management system coupled with rapid adoption to the cloud based technology for swift transition from paperwork to the cloud based data storage & access further are adding to the growth of the global automotive dealer management system market.
Artificial intelligence also plays a vital role in improving the services of the automotive dealer management systems. Real-time visibility, simplified business operations, and engaging customer communication, along with the targeted sales reporting improved commissions and insurance calculations, campaign management like services are feasible due to incorporation of the artificial intelligence with the dealer management systems (DMS), thus substantiating the growth of the global automotive dealer management systems market in the next five years.
The global automotive dealer management system market segmentation is based on service type, end use, application, regional distribution, and competitive landscape. Based on service type, the market is divided into cloud based and on-site services. The cloud based segment is expected to hold the largest share in the global automotive dealer market, owing to its cost-effectiveness and growing dependency on online services.
Major players operating in the global automotive dealer management system market are CDK Global LLC, The Reynolds and Reynolds Company, DealerTrack Holdings Inc., Dominion Enterprises, incadea GmbH, International Business Machines (IBM) Corporation, Autofusion, Inc., BiT Dealership Software, Inc., Blue Skies Business Solutions Inc., among others.
Years considered for this report:
Historical Years: 2017-2020
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2023-2027
Objective of the Study:
- To analyze the historical growth in the market size of the global automotive dealer management system from 2017 to 2021.
- To estimate and forecast the market size of global automotive dealer management system market from 2023 to 2027 and growth rate until 2027.
- To classify and forecast the global automotive dealer management system market based on service type, end use, application, region, and company.
- To identify the dominant region or segment in the global automotive dealer management system market.
- To identify drivers and challenges for the global automotive dealer management system market.
- To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in the global automotive dealer management system market.
- To identify and analyze the profiles of leading players operating in the global automotive dealer management system market.
- To identify key sustainable strategies adopted by market players in global automotive dealer management system market.
TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of manufacturers across the country. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research could include the manufacturers who could not be identified due to the limitations of secondary research. TechSci Research analyzed the manufacturers, distribution channels and presence of all major players across the country.
TechSci Research calculated the market size of the Global automotive dealer management system market using a top-down approach, wherein data for various end-user segments was recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analyzing historical data of these products and applications for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied by TechSci Research.
Key Target Audience:
- Market research and consulting firms
- Government bodies such as regulating authorities and policy makers
- Organizations, forums, and alliances
The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as product manufacturers, suppliers and partners, end users, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.
Report Scope:
In this report, global automotive dealer management system market has been segmented into following categories, in addition to the industry trends which have also been detailed below:
- Automotive Dealer Management System Market, By Service Type:
o Cloud Based
o On Site
- Automotive Dealer Management System Market, By End Use:
o Public
o Private
- Automotive Dealer Management System Market, By Application:
o Inventory Management
o Dealer Tracking
o Customer Relationship Management
o Others
- Automotive dealer management system Market, By Region:
o North America
- United States
- Mexico
- Canada
o Asia-Pacific
- China
- India
- Japan
- Thailand
- Indonesia
- Vietnam
- South Korea
o Europe & CIS
- France
- Germany
- United Kingdom
- Spain
- Italy
- Russia
o South America
- Brazil
- Argentina
- Colombia
o Middle East & Africa
- South Africa
- Saudi Arabia
- UAE
- Egypt
- Turkey
Competitive Landscape
Company Profiles: Detailed analysis of the major companies present in global automotive dealer management system market.
Available Customizations:
With the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:
Company Information
- Detailed analysis and profiling of additional market players (up to five).
1. Product Overview
2. Research Methodology
3. Executive Summary
4. Impact of COVID-19 on Global Automotive Dealer Management System Market
5. Voice of Customer
5.1. Factors Influencing Purchase Decision
5.2. Brand Satisfaction Level
5.3. Aided and Unaided Brand Recall
6. Global Automotive Dealer Management System Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Service Type (Cloud Based, On Site)
6.2.2. By End Use (Public, Private)
6.2.3. By Application (Inventory Management, Dealer Tracking, Customer Relationship Management, Others)
6.2.4. By Region (North America; Europe & CIS; Asia Pacific; South America and Middle East & Africa)
6.2.5. By Company (2021)
6.3. Product Market Map (By Service Type, By Region)
7. North America Automotive Dealer Management System Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Service Type
7.2.2. By End Use
7.2.3. By Application
7.2.4. By Country (United States; Canada; Mexico)
7.3. Product Market Map (By Service Type, By Country)
7.4. North America: Country Analysis
7.4.1. United States Automotive Dealer Management System Market Outlook
7.4.1.1. Market Size & Forecast
7.4.1.1.1. By Value
7.4.1.2. Market Share & Forecast
7.4.1.2.1. By Service Type
7.4.1.2.2. By End Use
7.4.1.2.3. By Application
7.4.2. Canada Automotive Dealer Management System Market Outlook
7.4.2.1. Market Size & Forecast
7.4.2.1.1. By Value
7.4.2.2. Market Share & Forecast
7.4.2.2.1. By Service Type
7.4.2.2.2. By End Use
7.4.2.2.3. By Application
7.4.3. Mexico Automotive Dealer Management System Market Outlook
7.4.3.1. Market Size & Forecast
7.4.3.1.1. By Value
7.4.3.2. Market Share & Forecast
7.4.3.2.1. By Service Type
7.4.3.2.2. By End Use
7.4.3.2.3. By Application
8. Asia Pacific Automotive Dealer Management System Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Service Type
8.2.2. By End Use
8.2.3. By Application
8.2.4. By Country (China, India, Japan, Malaysia, Thailand, Indonesia, Vietnam, South Korea)
8.2.5. Product Market Map (By Service Type, By Country)
8.3. Asia Pacific: Country Analysis
8.3.1. China Automotive Dealer Management System Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Service Type
8.3.1.2.2. By End Use
8.3.1.2.3. By Application
8.3.2. India Automotive Dealer Management System Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Service Type
8.3.2.2.2. By End Use
8.3.2.2.3. By Application
8.3.3. Japan Automotive Dealer Management System Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Service Type
8.3.3.2.2. By End Use
8.3.3.2.3. By Application
8.3.4. Malaysia Automotive Dealer Management System Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Service Type
8.3.4.2.2. By End Use
8.3.4.2.3. By Application
8.3.5. Thailand Automotive Dealer Management System Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Service Type
8.3.5.2.2. By End Use
8.3.5.2.3. By Application
8.3.6. Indonesia Automotive Dealer Management System Market Outlook
8.3.6.1. Market Size & Forecast
8.3.6.1.1. By Value
8.3.6.2. Market Share & Forecast
8.3.6.2.1. By Service Type
8.3.6.2.2. By End Use
8.3.6.2.3. By Application
8.3.7. Vietnam Automotive Dealer Management System Market Outlook
8.3.7.1. Market Size & Forecast
8.3.7.1.1. By Value
8.3.7.2. Market Share & Forecast
8.3.7.2.1. By Service Type
8.3.7.2.2. By End Use
8.3.7.2.3. By Application
8.3.8. South Korea Automotive Dealer Management System Market Outlook
8.3.8.1. Market Size & Forecast
8.3.8.1.1. By Value
8.3.8.2. Market Share & Forecast
8.3.8.2.1. By Service Type
8.3.8.2.2. By End Use
8.3.8.2.3. By Application
9. Europe & CIS Automotive Dealer Management System Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Service Type
9.2.2. By End Use
9.2.3. By Application
9.2.4. By Country (Germany, France, United Kingdom, Spain, Italy, Russia)
9.3. Product Market Map (By Service Type, By Country)
9.4. Europe & CIS: Country Analysis
9.4.1. Germany Automotive Dealer Management System Market Outlook
9.4.1.1. Market Size & Forecast
9.4.1.1.1. By Value
9.4.1.2. Market Share & Forecast
9.4.1.2.1. By Service Type
9.4.1.2.2. By End Use
9.4.1.2.3. By Application
9.4.2. France Automotive Dealer Management System Market Outlook
9.4.2.1. Market Size & Forecast
9.4.2.1.1. By Value
9.4.2.2. Market Share & Forecast
9.4.2.2.1. By Service Type
9.4.2.2.2. By End Use
9.4.2.2.3. By Application
9.4.3. United Kingdom Automotive Dealer Management System Market Outlook
9.4.3.1. Market Size & Forecast
9.4.3.1.1. By Value
9.4.3.2. Market Share & Forecast
9.4.3.2.1. By Service Type
9.4.3.2.2. By End Use
9.4.3.2.3. By Application
9.4.4. Spain Automotive Dealer Management System Market Outlook
9.4.4.1. Market Size & Forecast
9.4.4.1.1. By Value
9.4.4.2. Market Share & Forecast
9.4.4.2.1. By Service Type
9.4.4.2.2. By End Use
9.4.4.2.3. By Application
9.4.5. Italy Automotive Dealer Management System Market Outlook
9.4.5.1. Market Size & Forecast
9.4.5.1.1. By Value
9.4.5.2. Market Share & Forecast
9.4.5.2.1. By Service Type
9.4.5.2.2. By End Use
9.4.5.2.3. By Application
9.4.6. Russia Automotive Dealer Management System Market Outlook
9.4.6.1. Market Size & Forecast
9.4.6.1.1. By Value
9.4.6.2. Market Share & Forecast
9.4.6.2.1. By Service Type
9.4.6.2.2. By End Use
9.4.6.2.3. By Application
10. South America Automotive Dealer Management System Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Service Type
10.2.2. By End Use
10.2.3. By Application
10.2.4. By Country (Brazil, Argentina, Colombia)
10.3. Product Market Map (By Service Type, By Country)
10.4. South America: Country Analysis
10.4.1. Brazil Automotive Dealer Management System Market Outlook
10.4.1.1. Market Size & Forecast
10.4.1.1.1. By Value
10.4.1.2. Market Share & Forecast
10.4.1.2.1. By Service Type
10.4.1.2.2. By End Use
10.4.1.2.3. By Application
10.4.2. Argentina Automotive Dealer Management System Market Outlook
10.4.2.1. Market Size & Forecast
10.4.2.1.1. By Value
10.4.2.2. Market Share & Forecast
10.4.2.2.1. By Service Type
10.4.2.2.2. By End Use
10.4.2.2.3. By Application
10.4.3. Colombia Automotive Dealer Management System Market Outlook
10.4.3.1. Market Size & Forecast
10.4.3.1.1. By Value
10.4.3.2. Market Share & Forecast
10.4.3.2.1. By Service Type
10.4.3.2.2. By End Use
10.4.3.2.3. By Application
11. Middle East and Africa Automotive Dealer Management System Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Service Type
11.2.2. By End Use
11.2.3. By Application
11.2.4. By Country (South Africa, Saudi Arabia, UAE, Egypt, Turkey)
11.3. Product Market Map (By Service Type, By Country)
11.4. Middle East and Africa: Country Analysis
11.4.1. South Africa Automotive Dealer Management System Market Outlook
11.4.1.1. Market Size & Forecast
11.4.1.1.1. By Value
11.4.1.2. Market Share & Forecast
11.4.1.2.1. By Service Type
11.4.1.2.2. By End Use
11.4.1.2.3. By Application
11.4.2. Saudi Arabia Automotive Dealer Management System Market Outlook
11.4.2.1. Market Size & Forecast
11.4.2.1.1. By Value
11.4.2.2. Market Share & Forecast
11.4.2.2.1. By Service Type
11.4.2.2.2. By End Use
11.4.2.2.3. By Application
11.4.3. UAE Automotive Dealer Management System Market Outlook
11.4.3.1. Market Size & Forecast
11.4.3.1.1. By Value
11.4.3.2. Market Share & Forecast
11.4.3.2.1. By Service Type
11.4.3.2.2. By End Use
11.4.3.2.3. By Application
11.4.4. Egypt Automotive Dealer Management System Market Outlook
11.4.4.1. Market Size & Forecast
11.4.4.1.1. By Value
11.4.4.2. Market Share & Forecast
11.4.4.2.1. By Service Type
11.4.4.2.2. By End Use
11.4.4.2.3. By Application
11.4.5. Turkey Automotive Dealer Management System Market Outlook
11.4.5.1. Market Size & Forecast
11.4.5.1.1. By Value
11.4.5.2. Market Share & Forecast
11.4.5.2.1. By Service Type
11.4.5.2.2. By End Use
11.4.5.2.3. By Application
12. Market Dynamics
12.1. Drivers
12.2. Challenges
13. Market Trends and Developments
14. Competitive Landscape
14.1. Company Profiles (Partial List of Leading Companies)
14.1.1. CDK Global LLC
14.1.2. The Reynolds and Reynolds Company
14.1.3. DealerTrack Holdings Inc.
14.1.4. Dominion Enterprises
14.1.5. incadea GmbH
14.1.6. International Business Machines (IBM) Corporation.
14.1.7. Autofusion, Inc.
14.1.8. BiT Dealership Software, Inc.
14.1.9. Blue Skies Business Solutions Inc.
15. Strategic Recommendations
(Note: The companies list can be customized based on the client requirements.)
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