Please Wait.....
Report
Australia Courier, Express, And Parcel (CEP) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026 - 2031)
Market Report I 2026-02-09 I 308 Pages I Mordor Intelligence
Australia Courier, Express, And Parcel (CEP) Market Analysis
The Australia courier, express, and parcel (CEP) market was valued at USD 11.75 billion in 2025 and estimated to grow from USD 12.33 billion in 2026 to reach USD 15.72 billion by 2031, at a CAGR of 4.97% during the forecast period (2026-2031). Demand stems from sustained e-commerce use, a letter-to-parcel regulatory pivot, and nationwide investment in automated hubs and parcel-locker networks. Express options continue to gain ground as same-day fulfillment becomes a hygiene factor, while carbon-neutral delivery pledges reshape fleet strategies. International volume, led by SME exports to New Zealand, the US, and the UK, grows faster than domestic traffic, but domestic routes still underpin network economics. Digital routing, electric vehicles, and greenfield hubs combine to lift productivity as labor costs and urban congestion tighten cost structures.
Australia Courier, Express, And Parcel (CEP) Market Trends and Insights
Explosive E-Commerce Penetration and Order Frequency
Australia's online retail base now covers 82% of NSW households, and similar penetration levels are emerging in other large states. Subscription boxes, buy-now-pay-later usage, and mobile checkouts together create multiple smaller consignments per shopping cart, pushing parcel counts higher even when unit revenue plateaus. Regional households, faced with limited brick-and-mortar choices, lean heavily on online channels, generating consistent rural parcel flows that smooth the urban peak-season spikes. Cross-border browsing adds incremental volume and demands tighter customs processing, encouraging local CEP providers to forge overseas hand-off agreements. Repeated positive delivery experiences reinforce buyer confidence, making reliable CEP performance a key flywheel for e-commerce growth.
Regulatory Reform Freeing Australia Post Capacity for Parcels
Revised postal guidelines reduced mandatory letter rounds and unlocked capital for parcel-centric automation. Australia Post is building six regional facilities-each designed for 900-2,200 parcels per day and outfitted with 50 kW rooftop solar arrays and EV charging bays-due between late 2025 and mid-2027. The ACCC's preliminary nod to increase domestic stamp prices helps cross-subsidize parcel infrastructure. Reserved letter volumes are set to fall 10.6% annually through 2027-28, freeing fleet and labor hours for parcel handling, while regulatory flexibility still preserves universal service in remote zones.
Rising Last-Mile Labor and Subcontractor Costs
Driver shortages, higher wage expectations, and regulatory scrutiny of gig-economy contracts are inflating delivery costs across the Australia courier, express, and parcel (CEP) market. Metropolitan housing and fuel price spikes push subcontractor rates upward, while union negotiations for minimum standards may raise baseline remuneration. Operators automate sortation to offset hub labor, yet doorstep delivery remains labor-intensive. Peak-season competition for drivers triggers bidding wars, squeezing margin headroom. Return-shipping fees climbed 30% at Australia Post in 2024, signaling system-wide cost pass-through.
Other drivers and restraints analyzed in the detailed report include:
Rapid Build-Out of Parcel-Locker and PUDO NetworksSME Cross-Border Shipping Growth to NZ, US and UKUrban Congestion and Kerb-Access Restrictions
For complete list of drivers and restraints, kindly check the Table Of Contents.
Segment Analysis
E-commerce absorbed 35.32% of the 2025 value due to broader category penetration and fast-fashion restocking cycles. Healthcare consignments will grow 5.17% CAGR between 2026-2031, spurred by telehealth prescriptions and direct-to-patient cold-chain needs.
Temperature-controlled satchels, data-loggers, and time-in-transit guarantees elevate service complexity and margin potential in healthcare lanes. Meanwhile, grocery and DIY categories migrate online, further thickening the parcel mix and sustaining the demand runway for the Australia courier, express, and parcel (CEP) market.
Domestic consignments hold a 62.21% share of the Australia courier, express, and parcel (CEP) market in 2025, sustained by dense east-coast population clusters that favor short-haul network builds. International parcels, while smaller, will climb 5.11% CAGR between 2026-2031 as SMEs embrace cross-border marketplaces and fintech-enabled payments. This dual-track evolution anchors network stability while injecting higher-yield lanes into the portfolio.
Australia Post's regional parcel hubs boost next-day domestic coverage, whereas international growth pushes providers to scale gateway operations and automated customs clearance. Currency volatility and new de-minimis policies shape lane economics, yet brand-Australia premiums in food and skincare categories soften those swings. The segment therefore balances low-risk internal flows with higher-margin overseas expansion.
The Australia Courier, Express, and Parcel (CEP) Market Report is Segmented by Destination (Domestic and International), Speed of Delivery (Express and Non-Express), Model (Business-To-Business (B2B), and More), Shipment Weight (Heavy Weight, Light Weight, and Medium Weight), Mode of Transport (Air, Road, and Others), and End User Industry (E-Commerce, and More). The Market Forecasts are Provided in Terms of Value (USD).
List of Companies Covered in this Report:
Aramex Australia Post BHF Couriers Express Pty Ltd. DHL Group Direct Couriers Pty Ltd. FedEx Freightways Intelcom Courrier Canada Inc. (including Dragon Fly Shipping) Japan Post Holdings Co., Ltd. Kings Transport Singapore Post Ltd. United Parcel Service (UPS)
Additional Benefits:
The market estimate (ME) sheet in Excel format
3 months of analyst support
1 Introduction
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study
2 Research Methodology
3 Executive Summary
4 Market Landscape
4.1 Market Overview
4.2 Demographics
4.3 GDP Distribution by Economic Activity
4.4 GDP Growth by Economic Activity
4.5 Inflation
4.6 Economic Performance and Profile
4.6.1 Trends in E-Commerce Industry
4.6.2 Trends in Manufacturing Industry
4.7 Transport and Storage Sector GDP
4.8 Export Trends
4.9 Import Trends
4.10 Fuel Price
4.11 Logistics Performance
4.12 Infrastructure
4.13 Regulatory Framework
4.14 Value Chain and Distribution Channel Analysis
4.15 Market Drivers
4.15.1 Explosive E-Commerce Penetration and Order Frequency
4.15.2 Regulatory Reform Freeing Australia Post Capacity for Parcels
4.15.3 Rapid Build-Out of Parcel-Locker and PUDO Networks
4.15.4 SME Cross-border Shipping Growth to NZ, US and UK
4.15.5 Carbon-Neutral Delivery Commitments Driving Green Fleets
4.15.6 AI-driven Dynamic Routing Solving Driver-Hour Scarcity
4.16 Market Restraints
4.16.1 Rising Last-Mile Labor and Subcontractor Costs
4.16.2 Urban Congestion and Kerb-Access Restrictions
4.16.3 Packaging-Waste Regulations Increasing Compliance Costs
4.16.4 Free-Returns Culture Eroding Parcel Margins
4.17 Technology Innovations in the Market
4.18 Porter's Five Forces Analysis
4.18.1 Threat of New Entrants
4.18.2 Bargaining Power of Buyers
4.18.3 Bargaining Power of Suppliers
4.18.4 Threat of Substitutes
4.18.5 Competitive Rivalry
5 Market Size and Growth Forecasts (Value, USD)
5.1 Destination
5.1.1 Domestic
5.1.2 International
5.2 Speed of Delivery
5.2.1 Express
5.2.2 Non-Express
5.3 Model
5.3.1 Business-to-Business (B2B)
5.3.2 Business-to-Consumer (B2C)
5.3.3 Consumer-to-Consumer (C2C)
5.4 Shipment Weight
5.4.1 Heavy Weight Shipments
5.4.2 Light Weight Shipments
5.4.3 Medium Weight Shipments
5.5 Mode of Transport
5.5.1 Air
5.5.2 Road
5.5.3 Others
5.6 End User Industry
5.6.1 E-Commerce
5.6.2 Financial Services (BFSI)
5.6.3 Healthcare
5.6.4 Manufacturing
5.6.5 Primary Industry
5.6.6 Wholesale and Retail Trade (Offline)
5.6.7 Others
6 Competitive Landscape
6.1 Market Concentration
6.2 Key Strategic Moves
6.3 Market Share Analysis
6.4 Company Profiles (Includes Global Level Overview, Market Level Overview, Core Segments, Financials as Available, Strategic Information, Market Rank/Share for Key Companies, Products and Services, and Recent Developments)
6.4.1 Aramex
6.4.2 Australia Post
6.4.3 BHF Couriers Express Pty Ltd.
6.4.4 DHL Group
6.4.5 Direct Couriers Pty Ltd.
6.4.6 FedEx
6.4.7 Freightways
6.4.8 Intelcom Courrier Canada Inc. (including Dragon Fly Shipping)
6.4.9 Japan Post Holdings Co., Ltd.
6.4.10 Kings Transport
6.4.11 Singapore Post Ltd.
6.4.12 United Parcel Service (UPS)
7 Market Opportunities and Future Outlook
7.1 White-Space and Unmet-Need Assessment
- Not Sure / Need Reassuring
- Confirm Content
-
Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:
Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.
Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.
Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.
-
- Sample Pages
-
With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.
It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.
To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Check for Alternatives
-
Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.
To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.
-
- Confirm Content
- Prices / Formats / Delivery
- Prices
-
All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.
Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Discounts
-
As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.
Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.
To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Available Currencies
-
Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.
Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.
To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.
-
- Licenses
-
License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
-
- Global Site License
-
The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.
It is important to note that this may exclude Parent Companies or Subsidiaries.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
-
- Formats
-
The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.
If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.
-
- Delivery
-
Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
If a delay in delivery is expected you will be informed about it immediately.
-
- Shipping Charges
-
As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
-
- Prices
- Ordering
- By Credit Card
-
We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
For more information on PayU please visit: https://www.payu.pl/en/about-us
-
- By Money Transfer
-
If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
-
- By Credit Card
- Security
- Website security
-
We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
-
- Credit Card Security
-
We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.
-
- Website security