Report

1 INTRODUCTION 69
1.1 OBJECTIVES OF THE STUDY 69
1.2 MARKET DEFINITION 69
1.3 OVERVIEW OF THE ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT 69
1.4 CURRENCY AND PRICING 71
1.5 LIMITATIONS 72
1.6 MARKETS COVERED 72
2 MARKET SEGMENTATION 76
2.1 MARKETS COVERED 76
2.2 GEOGRAPHICAL SCOPE 77
2.3 YEARS CONSIDERED FOR THE STUDY 78
2.4 DBMR TRIPOD DATA VALIDATION MODEL 79
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 82
2.6 DBMR MARKET POSITION GRID 83
2.7 MULTIVARIATE MODELING 85
2.8 OFFERING TIMELINE CURVE 86
2.9 SECONDARY SOURCES 87
2.10 ASSUMPTIONS 88
3 EXECUTIVE SUMMARY 89
4 PREMIUM INSIGHTS 95
4.1 VALUE CHAIN ANALYSIS 96
4.2 CASE STUDY 98
4.3 PATENT ANALYSIS 101
4.4 PORTERS FIVE FORCES 103
4.5 TECHNOLOGICAL TRENDS 104
4.6 REGULATORY STANDARDS 106
4.7 PRICING ANALYSIS 108
5 MARKET OVERVIEW 112
5.1 DRIVERS 114
5.1.1 SIGNIFICANT COST REDUCTION FOR BETTER MANAGEMENT OF TELECOM EXPENSES 114
5.1.2 INCREASING ADOPTION OF MOBILE PHONES AND OTHER PORTABLE DEVICES 115
5.1.3 PROVIDING EXPENSE TRANSPARENCY 116
5.1.4 INCREASING DEMAND FOR TEM DUE TO IOT AND CLOUD BASED APPLICATION 116
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5.2 RESTRAINT 118
5.2.1 CONTINUOUS VARIATION IN TELECOM REGULATIONS AND COMPLIANCE REQUIREMENTS RAISES COMPLICATION IN TEM 118
5.3 OPPORTUNITIES 119
5.3.1 RISING AUTOMATION IN TELECOM EXPENSE MANAGEMENT 119
5.3.2 INCREASE IN THE OUTSOURCING OF TEM SOLUTION 119
5.3.3 LOW DEPLOYMENT COST AND GROWING DEMAND FOR COST-EFFICIENT TEM SOLUTIONS 121
5.4 CHALLENGES 122
5.4.1 ISSUE IN FORECASTING FUTURE SPENDING 122
5.4.2 COMPLEXITY IN TELECOM INVOICES ALONG WITH CONTINUOUS VARIATION IN CHARGES AND BILLING CYCLES 122
6 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY OFFERING 124
6.1 OVERVIEW 125
6.2 SOLUTION 126
6.2.1 SOLUTION, BY TYPE 127
6.2.1.1 ORDERING & PROVISIONING MANAGEMENT 127
6.2.1.2 SOURCING MANAGEMENT 127
6.2.1.3 REPORTING & BUSINESS MANAGEMENT 127
6.2.1.4 INVOICE MANAGEMENT 127
6.2.1.5 USAGE MANAGEMENT 127
6.2.1.6 DISPUTE MANAGEMENT 128
6.2.1.7 INVENTORY MANAGEMENT 128
6.2.1.8 OTHERS 128
6.3 SERVICES 128
6.3.1 SERVICES, BY TYPE 129
6.3.1.1 MANAGED SERVICES 129
6.3.1.2 PROFESSIONAL SERVICES 129
6.3.1.2.1 PROFESSIONAL SERVICES, BY TYPE 129
6.3.1.2.1.1 IMPLEMENTATION & INTEGRATION 129
6.3.1.2.1.2 TRAINING & CONSULTING 130
6.3.1.2.1.3 SUPPORT & MAINTENANCE 130
7 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY SERVICE DELIVERY MODE 131
7.1 OVERVIEW 132
7.2 MANAGED SERVICES AND COMPLETE OUTSOURCING 133
7.3 HOSTED 134
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8 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY DEPLOYMENT MODE 135
8.1 OVERVIEW 136
8.2 CLOUD 137
8.3 ON-PREMISE 138
9 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY ENTERPRISE SIZE 139
9.1 OVERVIEW 140
9.2 LARGE ENTERPRISES 141
9.2.1 LARGE ENTERPRISES, BY DEPLOYMENT MODE 141
9.2.1.1 CLOUD 142
9.2.1.2 ON-PREMISE 142
9.3 SMALL & MEDIUM ENTERPRISES 142
9.3.1 SMALL & MEDIUM ENTERPRISES, BY DEPLOYMENT MODE 142
9.3.1.1 CLOUD 142
9.3.1.2 ON-PREMISE 143
10 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY OPERATING SYSTEM 144
10.1 OVERVIEW 145
10.2 WINDOWS 146
10.3 MAC 147
10.4 MOBILE 147
10.4.1 MOBILE, BY TYPE 148
10.4.1.1 ANDROID 148
10.4.1.2 IPHONE 148
10.4.1.3 IPAD 148
10.5 LINUX 149
10.6 CHROMEBOOK 149
10.7 FIXED CIRCUITS 150
11 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY PRICING MODEL 151
11.1 OVERVIEW 152
11.2 SUBSCRIPTION BASED 153
11.2.1 SUBSCRIPTION BASED, BY TYPE 153
11.2.1.1 MONTHLY 153
11.2.1.2 ANNUAL 154
11.3 ONE TIME LICENSE 154
11.4 FREE TRIAL 154
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12 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY END-USER 155
12.1 OVERVIEW 156
12.2 IT & TELECOM 157
12.2.1 IT & TELECOM, BY OFFERING 158
12.2.1.1 SOLUTION 158
12.2.1.2 SERVICES 158
12.3 BFSI 158
12.3.1 BFSI, BY OFFERING 159
12.3.1.1 SOLUTION 159
12.3.1.2 SERVICES 159
12.4 AUTOMOTIVE 159
12.4.1 AUTOMOTIVE, BY OFFERING 160
12.4.1.1 SOLUTION 160
12.4.1.2 SERVICES 160
12.5 MANUFACTURING 160
12.5.1 MANUFACTURING, BY OFFERING 161
12.5.1.1 SOLUTION 161
12.5.1.2 SERVICES 161
12.6 HEALTHCARE 161
12.6.1 HEALTHCARE, BY OFFERING 162
12.6.1.1 SOLUTION 162
12.6.1.2 SERVICES 162
12.7 TRANSPORTATION & LOGISTICS 162
12.7.1 TRANSPORTATION & LOGISTICS, BY OFFERING 163
12.7.1.1 SOLUTION 163
12.7.1.2 SERVICES 163
12.8 CONSUMER GOODS & RETAIL 163
12.8.1 CONSUMER GOODS & RETAIL, BY OFFERING 164
12.8.1.1 SOLUTION 164
12.8.1.2 SERVICES 164
12.9 ENERGY & POWER 164
12.9.1 ENERGY & POWER, BY OFFERING 165
12.9.1.1 SOLUTION 165
12.9.1.2 SERVICES 165
12.10 MEDIA & ENTERTAINMENT 165
12.10.1 MEDIA & ENTERTAINMENT, BY OFFERING 166
12.10.1.1 SOLUTION 166
12.10.1.2 SERVICES 166
12.11 OTHERS 166
12.11.1 OTHERS, BY OFFERING 167
12.11.1.1 SOLUTION 167
12.11.1.2 SERVICES 167
13 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET, BY REGION 168
13.1 ASIA-PACIFIC 171
13.1.1 CHINA 178
13.1.2 JAPAN 185
13.1.3 SOUTH KOREA 192
13.1.4 INDIA 199
13.1.5 SINGAPORE 205
13.1.6 AUSTRALIA 211
13.1.7 MALAYSIA 217
13.1.8 THAILAND 223
13.1.9 NEW ZEALAND 230
13.1.10 INDONESIA 237
13.1.11 PHILIPPINES 243
13.1.12 TAIWAN 250
13.1.13 VIETNAM 257
13.1.14 REST OF ASIA-PACIFIC 264
14 ASIA-PACIFIC TELECOM EXPENSE MANAGEMENT MARKET: COMPANY LANDSCAPE 265
14.1 COMPANY SHARE ANALYSIS: ASIA-PACIFIC 265
15 SWOT ANALYSIS 266
16 COMPANY PROFILES 267
16.1 VODAFONE GROUP 267
16.1.1 COMPANY SNAPSHOT 267
16.1.2 REVENUE ANALYSIS 268
16.1.3 COMPANY SHARE ANALYSIS 268
16.1.4 PRODUCT PORTFOLIO 269
16.1.5 RECENT DEVELOPMENTS 270
16.2 NTT CORPORATION 272
16.2.1 COMPANY SNAPSHOT 272
16.2.2 REVENUE ANALYSIS 272
16.2.3 COMPANY SHARE ANALYSIS 273
16.2.4 SERVICE PORTFOLIO 273
16.2.5 RECENT DEVELOPMENT 273
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16.3 CGI INC. 274
16.3.1 COMPANY SNAPSHOT 274
16.3.2 REVENUE ANALYSIS 274
16.3.3 COMPANY SHARE ANALYSIS 275
16.3.4 SERVICE PORTFOLIO 275
16.3.5 RECENT DEVELOPMENTS 276
16.4 TANGOE 277
16.4.1 COMPANY SNAPSHOT 277
16.4.2 COMPANY SHARE ANALYSIS 277
16.4.3 SERVICE PORTFOLIO 278
16.4.4 RECENT DEVELOPMENTS 279
16.5 UPLAND SOFTWARE, INC. 280
16.5.1 COMPANY SNAPSHOT 280
16.5.2 REVENUE ANALYSIS 280
16.5.3 COMPANY SHARE ANALYSIS 281
16.5.4 PRODUCT PORTFOLIO 281
16.5.5 RECENT DEVELOPMENTS 282
16.6 ASIGNET (WAYFAST) 283
16.6.1 COMPANY SNAPSHOT 283
16.6.2 SOLUTION PORTFOLIO 283
16.6.3 RECENT DEVELOPMENTS 284
16.7 AUDITEL, INC. 285
16.7.1 COMPANY SNAPSHOT 285
16.7.2 SOLUTION AND SERVICES PORTFOLIO 285
16.7.3 RECENT DEVELOPMENTS 288
16.8 AVOTUS 289
16.8.1 COMPANY SNAPSHOT 289
16.8.2 SOLUTION PORTFOLIO 289
16.8.3 RECENT DEVELOPMENT 290
16.9 BRIGHTFIN 291
16.9.1 COMPANY SNAPSHOT 291
16.9.2 SOLUTION PORTFOLIO 291
16.9.3 RECENT DEVELOPMENTS 292
16.10 CALERO 293
16.10.1 COMPANY SNAPSHOT 293
16.10.2 SOLUTION PORTFOLIO 293
16.10.3 RECENT DEVELOPMENTS 293
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16.11 CASS INFORMATION SYSTEMS, INC. 295
16.11.1 COMPANY SNAPSHOT 295
16.11.2 REVENUE ANALYSIS 295
16.11.3 SOLUTION PORTFOLIO 296
16.11.4 RECENT DEVELOPMENTS 299
16.12 COST MANAGEMENT GROUP 300
16.12.1 COMPANY SNAPSHOT 300
16.12.2 SOLUTION PORTFOLIO 300
16.12.3 RECENT DEVELOPMENTS 300
16.13 SAKON 301
16.13.1 COMPANY SNAPSHOT 301
16.13.2 SOLUTION PORTFOLIO 301
16.13.3 RECENT DEVELOPMENTS 302
16.14 SITETRACKER 303
16.14.1 COMPANY SNAPSHOT 303
16.14.2 SOLUTION PORTFOLIO 303
16.14.3 RECENT DEVELOPMENT 304
16.15 TEAMNET, SL 305
16.15.1 COMPANY SNAPSHOT 305
16.15.2 SOLUTION AND SERVICE PORTFOLIO 305
16.15.3 RECENT DEVELOPMENTS 305
16.16 TELEMANAGEMENT TECHNOLOGIES, INC. 306
16.16.1 COMPANY SNAPSHOT 306
16.16.2 SOLUTION AND SERVICE PORTFOLIO 306
16.16.3 RECENT DEVELOPMENT 307
16.17 TELLENNIUM 308
16.17.1 COMPANY SNAPSHOT 308
16.17.2 SOLUTION PORTFOLIO 308
16.17.3 RECENT DEVELOPMENTS 308
16.18 VALICOM 310
16.18.1 COMPANY SNAPSHOT 310
16.18.2 SOLUTION PORTFOLIO 310
16.18.3 RECENT DEVELOPMENT 311
16.19 VATIC OUTSOURCING 312
16.19.1 COMPANY SNAPSHOT 312
16.19.2 SERVICES PORTFOLIO 312
16.19.3 RECENT DEVELOPMENTS 312
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16.20 WIDEPOINT CORPORATION 313
16.20.1 COMPANY SNAPSHOT 313
16.20.2 REVENUE ANALYSIS 313
16.20.3 SOLUTION PORTFOLIO 314
16.20.4 RECENT DEVELOPMENTS 315
17 QUESTIONNAIRE 317
18 RELATED REPORTS 321


16.20 WIDEPOINT CORPORATION 313
16.20.1 COMPANY SNAPSHOT 313
16.20.2 REVENUE ANALYSIS 313
16.20.3 SOLUTION PORTFOLIO 314
16.20.4 RECENT DEVELOPMENTS 315
17 QUESTIONNAIRE 317
18 RELATED REPORTS 321