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Report

Asia Pacific Cloud Service Market

Market Report I 2024-06-01 I 408 Pages I Data Bridge Market Research

Asia-Pacific cloud service market is expected to reach USD 476.94 billion by 2031 from USD 168.45 billion in 2023, growing with a CAGR of 14.2 % in the forecast period of 2024 to 2031.
Market Segmentation:
Asia-Pacific Cloud Service Market, By Offering (Implementation and Integration Services, Migration Services, Management Services, Support and Maintenance Services, Training and Consulting Services, and Others), Service Type (SaaS, PaaS, IaaS, and Others), Cloud Type (Public Cloud, Hybrid Cloud, and Private Cloud), Organization Size (Large Enterprises, Medium Enterprises, and Small Enterprises), Application (Data Storage and Backup, Web Hosting and Development, Big Data Analytics, Content Delivery Networks (CDNs), Online Gaming and Streaming, Video Conferencing and Collaboration Tools, Internet of Things (IoT), Artificial Intelligents and Machine Learning, Virtual Desktop Infrastructure (VDI), Disaster Recovery and Business Continuity, Scientific Research and Simulations, and Others), End Users (IT and Telecom, Retail, BFSI, Manufacturing, Healthcare, Automotive, Media and Entertainment, Transportations and Logistics, Government and Defense, Education, Energy and Utility, and Others), By Countries (China, Japan, India, South Korea, Australia & New Zealand, Singapore, Malaysia, Thailand, Indonesia, Philippines, Taiwan, Vietnam, Rest of Asia-Pacific)- Industry Trends and Forecast To 2031

Overview Of Asia-Pacific Cloud Service Market Dynamics :

Driver

- Increasing demand for remote accessibility of data

Restraint

- Regulatory compliance requirements related to data security

Opportunity

- Growing demand for hybrid and multi-cloud solutions as organizations seek flexibility and resilience in their IT infrastructures

Market Players:

The key market players operating in the Asia-Pacific cloud service market are listed below:

- Oracle
- AWS
- Google LLC
- Dell Inc.
- Microsoft
- IBM
- RACKSPACE TECHNOLOGY
- HP Development Company, L.P.
- Cisco Systems, Inc.
- Alibaba Group Holding Limited
- Salesforce, Inc.
- Cloud Software Group, Inc
- SAP
- Broadcom
- Huawei Digital Power Technologies Co., Ltd.
- Wolfram
- Kyndryl Inc.
- Black Box
- BMC Software, Inc.
- Avaya LLC
- Cloud4C
- NetApp
- Cloudian Inc.
- Pure Storage, Inc
- Commvault
- IDrive Inc
- Adobe

1 INTRODUCTION 62
1.1 OBJECTIVES OF THE STUDY 62
1.2 MARKET DEFINITION 62
1.3 OVERVIEW OF THE ASIA-PACIFIC CLOUD SERVICE MARKET 62
1.4 LIMITATIONS 64
1.5 MARKETS COVERED 64
2 MARKET SEGMENTATION 68
2.1 MARKETS COVERED 68
2.2 GEOGRAPHICAL SCOPE 69
2.3 YEARS CONSIDERED FOR THE STUDY 70
2.4 CURRENCY AND PRICING 70
2.5 DBMR TRIPOD DATA VALIDATION MODEL 71
2.6 MULTIVARIATE MODELLING 74
2.7 OFFERINGS TIMELINE CURVE 75
2.8 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 76
2.9 DBMR MARKET POSITION GRID 77
2.10 MARKET APPLICATION COVERAGE GRID 78
2.11 VENDOR SHARE ANALYSIS 79
2.12 SECONDARY SOURCES 80
2.13 ASSUMPTIONS 80
3 EXECUTIVE SUMMARY 81
4 PREMIUM INSIGHTS 86
4.1 TECHNOLOGICAL TRENDS 87
4.2 PRICING ANALYSIS 90
4.3 PORTERS FIVE FORCES 91
4.4 REGULATORY SCENARIO 92
4.5 COMPANY COMPARITIVE ANALYSIS 93
5 MARKET OVERVIEW 95
5.1 DRIVERS 97
5.1.1 INCREASING DEMAND FOR REMOTE ACCESSIBILITY OF DATA 97
5.1.2 COST SAVINGS THROUGH FLEXIBLE PRICING MODELS 98
5.1.3 GROWING PREFERENCE FOR SCALABLE AND FLEXIBLE SOLUTIONS 99
5.1.4 RAPID ADOPTION OF SOFTWARE-AS-A-SERVICE (SAAS) ACROSS DIVERSE INDUSTRIES 100
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5.2 RESTRAINTS 101
5.2.1 REGULATORY COMPLIANCE REQUIREMENTS RELATED TO DATA SECURITY 101
5.2.2 HEAVY RELIANCE ON STABLE AND HIGH-SPEED INTERNET CONNECTION FOR OPERATION 102
5.3 OPPORTUNITIES 103
5.3.1 GROWING DEMAND FOR HYBRID AND MULTI-CLOUD SOLUTIONS AS ORGANIZATIONS SEEK FLEXIBILITY AND RESILIENCE IN THEIR IT INFRASTRUCTURES 103
5.3.2 ADOPTION OF EMERGING TECHNOLOGIES SUCH AS ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING 104
5.3.3 INCREASING PARTNERSHIPS AND COLLABORATION AMONG KEY INDUSTRY PARTICIPANTS 105
5.4 CHALLENGES 107
5.4.1 COMPLEXITY IN INTEGRATING CLOUD WITH EXISTING IT INFRASTRUCTURE 107
5.4.2 INTEROPERABILITY AND VENDOR LOCK-IN ISSUES IN CLOUD COMPUTING 108
6 ASIA-PACIFIC CLOUD SERVICE MARKET, BY OFFRING 109
6.1 OVERVIEW 110
6.2 IMPLEMENTATION AND INTEGRATION SERVICES 111
6.3 MIGRATION SERVICES 112
6.4 MANAGEMENT SERVICES 112
6.5 SUPPORT AND MAINTENANCE SERVICES 113
6.6 TRAINING AND CONSULTING SERVICES 113
6.7 OTHERS 114
7 ASIA-PACIFIC CLOUD SERVICE MARKET, BY SERVICE TYPE 115
7.1 OVERVIEW 116
7.2 SAAS 117
7.3 PAAS 117
7.4 IAAS 118
7.5 OTHERS 118
8 ASIA-PACIFIC CLOUD SERVICE MARKET, BY CLOUD TYPE 119
8.1 OVERVIEW 120
8.2 PUBLIC CLOUD 121
8.3 HYBRID CLOUD 121
8.4 PRIVATE CLOUD 122
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9 ASIA-PACIFIC CLOUD SERVICE MARKET, BY ORGANIZATION SIZE 123
9.1 OVERVIEW 124
9.2 LARGE ENTERPRISES 125
9.2.1 CLOUD TYPE 125
9.2.1.1 PUBLIC CLOUD 125
9.2.1.2 HYBRID CLOUD 126
9.2.1.3 PRIVATE CLOUD 126
9.3 MEDIUM ENTERPRISES 127
9.3.1 CLOUD TYPE 127
9.3.1.1 PUBLIC CLOUD 127
9.3.1.2 HYBRID CLOUD 127
9.3.1.3 PRIVATE CLOUD 127
9.4 SMALL ENTERPRISES 128
9.4.1 CLOUD TYPE 128
9.4.1.1 PUBLIC CLOUD 128
9.4.1.2 HYBRID CLOUD 128
9.4.1.3 PRIVATE CLOUD 128
10 ASIA-PACIFIC CLOUD SERVICE MARKET, BY APPLICATION 129
10.1 OVERVIEW 130
10.2 DATA STORAGE AND BACKUP 131
10.3 WEB HOSTING AND DEVELOPMENT 132
10.4 BIG DATA ANALYTICS 132
10.5 CONTENT DELIVERY NETWORKS (CDNS) 133
10.6 ONLINE GAMING AND STREAMING 133
10.7 VIDEO CONFERENCING AND COLLABORATION TOOLS 134
10.8 INTERNET OF THINGS (IOT) 134
10.9 ARTIFICIAL INTELLIGENTS AND MACHINE LEARNING 135
10.10 VIRTUAL DESKTOP INFRASTRUCTURE (VDI) 135
10.11 DISASTER RECOVERY AND BUSINESS CONTINUITY 136
10.12 SCIENTIFIC RESEARCH AND SIMULATIONS 136
10.13 OTHERS 137
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11 ASIA-PACIFIC CLOUD SERVICE MARKET, BY END USERS 138
11.1 OVERVIEW 139
11.2 IT AND TELECOM 140
11.2.1 BY OFFERING 141
11.2.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 141
11.2.1.2 MIGRATION SERVICES 141
11.2.1.3 MANAGEMENT SERVICES 141
11.2.1.4 SUPPORT AND MAINTENANCE SERVICES 141
11.2.1.5 TRAINING AND CONSULTING SERVICES 141
11.2.1.6 OTHERS 141
11.3 RETAIL 142
11.3.1 BY OFFERING 142
11.3.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 142
11.3.1.2 MIGRATION SERVICES 142
11.3.1.3 MANAGEMENT SERVICES 143
11.3.1.4 SUPPORT AND MAINTENANCE SERVICES 143
11.3.1.5 TRAINING AND CONSULTING SERVICES 143
11.3.1.6 OTHERS 143
11.4 BFSI 144
11.4.1 BY OFFERING 144
11.4.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 144
11.4.1.2 MIGRATION SERVICES 144
11.4.1.3 MANAGEMENT SERVICES 145
11.4.1.4 SUPPORT AND MAINTENANCE SERVICES 145
11.4.1.5 TRAINING AND CONSULTING SERVICES 145
11.4.1.6 OTHERS 145
11.5 MANUFACTURING 146
11.5.1 BY OFFERING 146
11.5.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 146
11.5.1.2 MIGRATION SERVICES 146
11.5.1.3 MANAGEMENT SERVICES 147
11.5.1.4 SUPPORT AND MAINTENANCE SERVICES 147
11.5.1.5 TRAINING AND CONSULTING SERVICES 147
11.5.1.6 OTHERS 147
11.6 HEALTHCARE 148
11.6.1 BY OFFERING 148
11.6.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 148
11.6.1.2 MIGRATION SERVICES 148
11.6.1.3 MANAGEMENT SERVICES 149
11.6.1.4 SUPPORT AND MAINTENANCE SERVICES 149
11.6.1.5 TRAINING AND CONSULTING SERVICES 149
11.6.1.6 OTHERS 149
11.7 AUTOMOTIVE 150
11.7.1 BY OFFERING 150
11.7.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 150
11.7.1.2 MIGRATION SERVICES 150
11.7.1.3 MANAGEMENT SERVICES 151
11.7.1.4 SUPPORT AND MAINTENANCE SERVICES 151
11.7.1.5 TRAINING AND CONSULTING SERVICES 151
11.7.1.6 OTHERS 151
11.8 MEDIA AND ENTERTAINMENT 152
11.8.1 BY OFFERING 152
11.8.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 152
11.8.1.2 MIGRATION SERVICES 152
11.8.1.3 MANAGEMENT SERVICES 153
11.8.1.4 SUPPORT AND MAINTENANCE SERVICES 153
11.8.1.5 TRAINING AND CONSULTING SERVICES 153
11.8.1.6 OTHERS 153
11.9 TRANSPORTATIONS AND LOGISTICS 154
11.9.1 BY OFFERING 154
11.9.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 154
11.9.1.2 MIGRATION SERVICES 154
11.9.1.3 MANAGEMENT SERVICES 155
11.9.1.4 SUPPORT AND MAINTENANCE SERVICES 155
11.9.1.5 TRAINING AND CONSULTING SERVICES 155
11.9.1.6 OTHERS 155
11.10 GOVERNMENT AND DEFENSE 156
11.10.1 BY OFFERING 156
11.10.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 156
11.10.1.2 MIGRATION SERVICES 156
11.10.1.3 MANAGEMENT SERVICES 157
11.10.1.4 SUPPORT AND MAINTENANCE SERVICES 157
11.10.1.5 TRAINING AND CONSULTING SERVICES 157
11.10.1.6 OTHERS 157
11.11 EDUCATION 158
11.11.1 BY OFFERING 158
11.11.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 158
11.11.1.2 MIGRATION SERVICES 158
11.11.1.3 MANAGEMENT SERVICES 159
11.11.1.4 SUPPORT AND MAINTENANCE SERVICES 159
11.11.1.5 TRAINING AND CONSULTING SERVICES 159
11.11.1.6 OTHERS 159
11.12 ENERGY AND UTILITY 160
11.12.1 BY OFFERING 160
11.12.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 160
11.12.1.2 MIGRATION SERVICES 160
11.12.1.3 MANAGEMENT SERVICES 161
11.12.1.4 SUPPORT AND MAINTENANCE SERVICES 161
11.12.1.5 TRAINING AND CONSULTING SERVICES 161
11.12.1.6 OTHERS 161
11.13 OTHERS 162
11.13.1 BY OFFERING 162
11.13.1.1 IMPLEMENTATION AND INTEGRATION SERVICES 162
11.13.1.2 MIGRATION SERVICES 162
11.13.1.3 MANAGEMENT SERVICES 163
11.13.1.4 SUPPORT AND MAINTENANCE SERVICES 163
11.13.1.5 TRAINING AND CONSULTING SERVICES 163
11.13.1.6 OTHERS 163
12 ASIA-PACIFIC CLOUD SERVICE MARKET, BY REGION 164
12.1 ASIA-PACIFIC 166
12.1.1 CHINA 176
12.1.2 JAPAN 186
12.1.3 INDIA 196
12.1.4 SOUTH KOREA 206
12.1.5 AUSTRALIA & NEW ZEALAND 216
12.1.6 SINGAPORE 226
12.1.7 MALAYSIA 236
12.1.8 THAILAND 246
12.1.9 INDONESIA 256
12.1.10 PHILIPPINES 266
12.1.11 TAIWAN 276
12.1.12 VIETNAM 286
12.1.13 REST OF ASIA-PACIFIC 296
13 ASIA-PACIFIC CLOUD SERVICE MARKET, COMPANY LANDSCAPE 297
13.1 COMPANY SHARE ANALYSIS: ASIA-PACIFIC
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14 SWOT ANALYSIS 298
15 COMPANY PROFILE 299
15.1 IBM CORPORATION 299
15.1.1 COMPANY SNAPSHOT 299
15.1.2 REVENUE ANALYSIS 299
15.1.3 COMPANY SHARE ANALYSIS 300
15.1.4 SERVICE PORTFOLIO 300
15.1.5 RECENT DEVELOPMENTS 301
15.2 MICROSOFT 302
15.2.1 COMPANY SNAPSHOT 302
15.2.2 REVENUE ANALYSIS 302
15.2.3 COMPANY SHARE ANALYSIS 303
15.2.4 SERVICE PORTFOLIO 303
15.2.5 RECENT DEVELOPMENTS 304
15.3 AMAZON WEB SERVICES, INC. 305
15.3.1 COMPANY SNAPSHOT 305
15.3.2 REVENUE ANALYSIS 306
15.3.3 COMPANY SHARE ANALYSIS 306
15.3.4 SERVICE PORTFOLIO 306
15.3.5 RECENT DEVELOPMENTS 307
15.4 GOOGLE LLC 309
15.4.1 COMPANY SNAPSHOT 309
15.4.2 REVENUE ANALYSIS 309
15.4.3 SERVICE PORTFOLIO 310
15.4.4 RECENT DEVELOPMENTS 311
15.5 HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP 313
15.5.1 COMPANY SNAPSHOT 313
15.5.2 REVENUE ANALYSIS 314
15.5.3 SERCVICE PORTFOLIO 314
15.5.4 RECENT DEVELOPMENTS 315
15.6 ALIBABA GROUP HOLDING LIMITED 317
15.6.1 COMPANY SNAPSHOT 317
15.6.2 REVENUE ANALYSIS 317
15.6.3 SERVICE PORTFOLIO 318
15.6.4 RECENT DEVELOPMENTS 322
15.7 ADOBE 324
15.7.1 COMPANY SNAPSHOT 324
15.7.2 REVENUE ANALYSIS 324
15.7.3 SERVICE PORTFOLIO 325
15.7.4 RECENT DEVELOPMENTS 326
15.8 AVAYA LLC 327
15.8.1 COMPANY SNAPSHOT 327
15.8.2 SERVICE PORTFOLIO 327
15.8.3 RECENT DEVELOPMENTS 328
15.9 BLACK BOX LIMITED 330
15.9.1 COMPANY SNAPSHOT 330
15.9.2 REVENUE ANALYSIS 330
15.9.3 SERVICE PORTFOLIO 331
15.9.4 RECENT DEVELOPMENT 331
15.10 BMC SOFTWARE, INC 332
15.10.1 COMPANY SNAPSHOT 332
15.10.2 SERVICE PORTFOLIO 332
15.10.3 RECENT DEVELOPMENTS 333
15.11 BROADCOM 335
15.11.1 COMPANY SNAPSHOT 335
15.11.2 REVENUE ANALYSIS 335
15.11.3 SERVICE PORTFOLIO 336
15.11.4 RECENT DEVELOPMENTS 339
15.12 CANADIAN CLOUD HOSTING 341
15.12.1 COMPANY SNAPSHOT 341
15.12.2 SERVICE PORTFOLIO 341
15.12.3 RECENT DEVELOPMENT 342
15.13 CISCO SYSTEMS, INC. 343
15.13.1 COMPANY SNAPSHOT 343
15.13.2 REVENUE ANALYSIS 343
15.13.3 SERVICE PORTFOLIO 344
15.13.4 RECENT DEVELOPMENTS 346
15.14 CLOUD SOFTWARE GROUP, INC. 347
15.14.1 COMPANY SNAPSHOT 347
15.14.2 SERVICE PORTFOLIO 347
15.14.3 RECENT DEVELOPMENTS 351
15.15 CLOUD4C 353
15.15.1 COMPANY SNAPSHOT 353
15.15.2 SERVICE PORTFOLIO 353
15.15.3 RECENT DEVELOPMENTS 353
15.16 CLOUDIAN INC. 355
15.16.1 COMPANY SNAPSHOT 355
15.16.2 SERVICE PORTFOLIO 355
15.16.3 RECENT DEVELOPMENTS 356
15.17 COMMVAULT 357
15.17.1 COMPANY SNAPSHOT 357
15.17.2 REVENUE ANALYSIS 357
15.17.3 SERVICE PORTFOLIO 358
15.17.4 RECENT DEVELOPMENTS 358
15.18 DELL INC 360
15.18.1 COMPANY SNAPSHOT 360
15.18.2 REVENUE ANALYSIS 360
15.18.3 SERVICE PORTFOLIO 361
15.18.4 RECENT DEVELOPMENTS 363
15.19 HUAWEI TECHNOLOGIES CO., LTD. 364
15.19.1 COMPANY SNAPSHOT 364
15.19.2 SERVICE PORTFOLIO 364
15.19.3 RECENT DEVELOPMENTS 368
15.20 IDRIVE INC. 370
15.20.1 COMPANY SNAPSHOT 370
15.20.2 SERVICE PORTFOLIO 370
15.20.3 RECENT DEVELOPMENTS 372
15.21 KYNDRYL INC 374
15.21.1 COMPANY SNAPSHOT 374
15.21.2 REVENUE ANALYSIS 374
15.21.3 SERVICE PORTFOLIO 375
15.21.4 RECENT DEVELOPMENTS 377
15.22 NETAPP 378
15.22.1 COMPANY SNAPSHOT 378
15.22.2 REVENUE ANALYSIS 379
15.22.3 SERVICE PORTFOLIO 379
15.22.4 RECENT DEVELOPMENTS 380
15.23 ORACLE 382
15.23.1 COMPANY SNAPSHOT 382
15.23.2 REVENUE ANALYSIS 382
15.23.3 SERVICE PORTFOLIO 383
15.23.4 RECENT DEVELOPMENTS 384
15.24 PURE STORAGE, INC 386
15.24.1 COMPANY SNAPSHOT 386
15.24.2 REVENUE ANALYSIS 386
15.24.3 SERVICE PORTFOLIO 387
15.24.4 RECENT DEVELOPMENTS 388
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15.25 RACKSPACE TECHNOLOGY 389
15.25.1 COMPANY SNAPSHOT 389
15.25.2 REVENUE ANALYSIS 390
15.25.3 SERVICE PORTFOLIO 390
15.25.4 RECENT DEVELOPMENTS 392
15.26 SALESFORCE, INC. 394
15.26.1 COMPANY SNAPSHOT 394
15.26.2 REVENUE ANALYSIS 394
15.26.3 SERVICE PORTFOLIO 395
15.26.4 RECENT DEVELOPMENTS 397
15.27 SAP SE 398
15.27.1 COMPANY SNAPSHOT 398
15.27.2 REVENUE ANALYSIS 399
15.27.3 SERVICE PORTFOLIO 399
15.27.4 RECENT DEVELOPMENTS 400
15.28 WOLFRAM 402
15.28.1 COMPANY SNAPSHOT 402
15.28.2 SERVICE PORTFOLIO 402
15.28.3 RECENT DEVELOPMENTS 404
16 QUESTIONNAIRE 405
17 RELATED REPORTS 408

15.8.2 SERVICE PORTFOLIO 327
15.8.3 RECENT DEVELOPMENTS 328
15.9 BLACK BOX LIMITED 330
15.9.1 COMPANY SNAPSHOT 330
15.9.2 REVENUE ANALYSIS 330
15.9.3 SERVICE PORTFOLIO 331
15.9.4 RECENT DEVELOPMENT 331
15.10 BMC SOFTWARE, INC 332
15.10.1 COMPANY SNAPSHOT 332
15.10.2 SERVICE PORTFOLIO 332
15.10.3 RECENT DEVELOPMENTS 333
15.11 BROADCOM 335
15.11.1 COMPANY SNAPSHOT 335
15.11.2 REVENUE ANALYSIS 335
15.11.3 SERVICE PORTFOLIO 336
15.11.4 RECENT DEVELOPMENTS 339
15.12 CANADIAN CLOUD HOSTING 341
15.12.1 COMPANY SNAPSHOT 341
15.12.2 SERVICE PORTFOLIO 341
15.12.3 RECENT DEVELOPMENT 342
15.13 CISCO SYSTEMS, INC. 343
15.13.1 COMPANY SNAPSHOT 343
15.13.2 REVENUE ANALYSIS 343
15.13.3 SERVICE PORTFOLIO 344
15.13.4 RECENT DEVELOPMENTS 346
15.14 CLOUD SOFTWARE GROUP, INC. 347
15.14.1 COMPANY SNAPSHOT 347
15.14.2 SERVICE PORTFOLIO 347
15.14.3 RECENT DEVELOPMENTS 351
15.15 CLOUD4C 353
15.15.1 COMPANY SNAPSHOT 353
15.15.2 SERVICE PORTFOLIO 353
15.15.3 RECENT DEVELOPMENTS 353
15.16 CLOUDIAN INC. 355
15.16.1 COMPANY SNAPSHOT 355
15.16.2 SERVICE PORTFOLIO 355
15.16.3 RECENT DEVELOPMENTS 356
15.17 COMMVAULT 357
15.17.1 COMPANY SNAPSHOT 357
15.17.2 REVENUE ANALYSIS 357
15.17.3 SERVICE PORTFOLIO 358
15.17.4 RECENT DEVELOPMENTS 358
15.18 DELL INC 360
15.18.1 COMPANY SNAPSHOT 360
15.18.2 REVENUE ANALYSIS 360
15.18.3 SERVICE PORTFOLIO 361
15.18.4 RECENT DEVELOPMENTS 363
15.19 HUAWEI TECHNOLOGIES CO., LTD. 364
15.19.1 COMPANY SNAPSHOT 364
15.19.2 SERVICE PORTFOLIO 364
15.19.3 RECENT DEVELOPMENTS 368
15.20 IDRIVE INC. 370
15.20.1 COMPANY SNAPSHOT 370
15.20.2 SERVICE PORTFOLIO 370
15.20.3 RECENT DEVELOPMENTS 372
15.21 KYNDRYL INC 374
15.21.1 COMPANY SNAPSHOT 374
15.21.2 REVENUE ANALYSIS 374
15.21.3 SERVICE PORTFOLIO 375
15.21.4 RECENT DEVELOPMENTS 377
15.22 NETAPP 378
15.22.1 COMPANY SNAPSHOT 378
15.22.2 REVENUE ANALYSIS 379
15.22.3 SERVICE PORTFOLIO 379
15.22.4 RECENT DEVELOPMENTS 380
15.23 ORACLE 382
15.23.1 COMPANY SNAPSHOT 382
15.23.2 REVENUE ANALYSIS 382
15.23.3 SERVICE PORTFOLIO 383
15.23.4 RECENT DEVELOPMENTS 384
15.24 PURE STORAGE, INC 386
15.24.1 COMPANY SNAPSHOT 386
15.24.2 REVENUE ANALYSIS 386
15.24.3 SERVICE PORTFOLIO 387
15.24.4 RECENT DEVELOPMENTS 388
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15.25 RACKSPACE TECHNOLOGY 389
15.25.1 COMPANY SNAPSHOT 389
15.25.2 REVENUE ANALYSIS 390
15.25.3 SERVICE PORTFOLIO 390
15.25.4 RECENT DEVELOPMENTS 392
15.26 SALESFORCE, INC. 394
15.26.1 COMPANY SNAPSHOT 394
15.26.2 REVENUE ANALYSIS 394
15.26.3 SERVICE PORTFOLIO 395
15.26.4 RECENT DEVELOPMENTS 397
15.27 SAP SE 398
15.27.1 COMPANY SNAPSHOT 398
15.27.2 REVENUE ANALYSIS 399
15.27.3 SERVICE PORTFOLIO 399
15.27.4 RECENT DEVELOPMENTS 400
15.28 WOLFRAM 402
15.28.1 COMPANY SNAPSHOT 402
15.28.2 SERVICE PORTFOLIO 402
15.28.3 RECENT DEVELOPMENTS 404
16 QUESTIONNAIRE 405
17 RELATED REPORTS 408

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- Delivery
  - Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
    
    Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
    
    If a delay in delivery is expected you will be informed about it immediately.
- Shipping Charges
  - As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
    
    If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
Ordering
- By Credit Card
  - We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
    
    Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
    
    For more information on PayU please visit: https://www.payu.pl/en/about-us
- By Money Transfer
  - If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
    
    With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
Security
- Website security
  - We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
    
    Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
- Credit Card Security
  - We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
    
    PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.