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Report
Appointment Scheduling Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Market Report I 2023-11-24 I 142 Pages I IMARC Group
The global appointment scheduling software market size reached US$ 320.5 Million in 2022. Looking forward, IMARC Group expects the market to reach US$ 670.8 Million by 2028, exhibiting a growth rate (CAGR) of 13.10% during 2022-2028.
Appointment scheduling software is used to manage meetings and appointments in real-time efficiently. Its key features include online payments, staff scheduling, automatic reminders, and deal management and promotions. It assists companies in improving efficiency, boosting productivity, automating daily tasks, retaining customers, and delivering personalized experiences. Nowadays, customer appointment management (CAM), which is an advanced appointment scheduling software, is being widely adopted by large-sized companies with a remote workforce to automatically schedule and route home service appointments.
Appointment Scheduling Software Market Trends:
The outbreak of coronavirus disease (COVID-19) represents one of the significant factors influencing the demand for appointment scheduling software for enabling patients to book appointments online, fill vaccination registration forms, collect essential data, and send automated reminders for the second dosage. In addition, several educational institutions worldwide are shifting to e-learning solutions, which is escalating the adoption of appointment scheduling software for web conferencing, class scheduling, automating reminders, and reducing administration work. Apart from this, the digitization of businesses, along with the boosting sales of smartphones and the trend of online booking, is contributing to the market growth. Moreover, several service providers are offering additional features, such as built-in automated emails and notifications, online payment services, custom profiles, and calendar integrations. The growing awareness about health and wellness is also catalyzing the demand for appointment scheduling software to help multi-location wellness studios and beauty professionals schedule consultations, healing sessions, therapies, and meditation classes. Furthermore, the introduction of advanced appointment scheduling software is anticipated to expand its application in retail stores, photography studios, government offices, tours and travels, health clubs and gyms, daycare centers, and other services across the globe.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global appointment scheduling software market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on type, deployment type, organization size and end use industry.
Breakup by Type:
Web-base (SaaS)
Mobile App
Others
Breakup by Deployment Type:
On-premises
Cloud-based
Breakup by Organization Size:
Small and Medium Enterprises
Large Enterprises
Breakup by End Use Industry:
Corporate
Beauty and Wellness
Education
Healthcare
Others
Breakup by Region:
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being 10to8 Ltd, Acuity Scheduling Inc. (Squarespace Inc.), Appointy Software Inc., Melian Labs Inc., Mindbody Inc., Setmore Appointments, SimplyBook.me, Square Inc., SuperSaaS and TimeTrade SilverCloud.
Key Questions Answered in This Report:
How has the global appointment scheduling software market performed so far and how will it perform in the coming years?
What has been the impact of COVID-19 on the global appointment scheduling software market?
What are the key regional markets?
What is the breakup of the market based on the type?
What is the breakup of the market based on the deployment type?
What is the breakup of the market based on the organization size?
What is the breakup of the market based on the end use industry?
What are the various stages in the value chain of the industry?
What are the key driving factors and challenges in the industry?
What is the structure of the global appointment scheduling software market and who are the key players?
What is the degree of competition in the industry?
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Appointment Scheduling Software Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Type
6.1 Web-base (SaaS)
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Mobile App
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Others
6.3.1 Market Trends
6.3.2 Market Forecast
7 Market Breakup by Deployment Type
7.1 On-premises
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Cloud-based
7.2.1 Market Trends
7.2.2 Market Forecast
8 Market Breakup by Organization Size
8.1 Small and Medium Enterprises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Large Enterprises
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by End Use Industry
9.1 Corporate
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Beauty and Wellness
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Education
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 Healthcare
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Others
9.5.1 Market Trends
9.5.2 Market Forecast
10 Market Breakup by Region
10.1 North America
10.1.1 United States
10.1.1.1 Market Trends
10.1.1.2 Market Forecast
10.1.2 Canada
10.1.2.1 Market Trends
10.1.2.2 Market Forecast
10.2 Asia-Pacific
10.2.1 China
10.2.1.1 Market Trends
10.2.1.2 Market Forecast
10.2.2 Japan
10.2.2.1 Market Trends
10.2.2.2 Market Forecast
10.2.3 India
10.2.3.1 Market Trends
10.2.3.2 Market Forecast
10.2.4 South Korea
10.2.4.1 Market Trends
10.2.4.2 Market Forecast
10.2.5 Australia
10.2.5.1 Market Trends
10.2.5.2 Market Forecast
10.2.6 Indonesia
10.2.6.1 Market Trends
10.2.6.2 Market Forecast
10.2.7 Others
10.2.7.1 Market Trends
10.2.7.2 Market Forecast
10.3 Europe
10.3.1 Germany
10.3.1.1 Market Trends
10.3.1.2 Market Forecast
10.3.2 France
10.3.2.1 Market Trends
10.3.2.2 Market Forecast
10.3.3 United Kingdom
10.3.3.1 Market Trends
10.3.3.2 Market Forecast
10.3.4 Italy
10.3.4.1 Market Trends
10.3.4.2 Market Forecast
10.3.5 Spain
10.3.5.1 Market Trends
10.3.5.2 Market Forecast
10.3.6 Russia
10.3.6.1 Market Trends
10.3.6.2 Market Forecast
10.3.7 Others
10.3.7.1 Market Trends
10.3.7.2 Market Forecast
10.4 Latin America
10.4.1 Brazil
10.4.1.1 Market Trends
10.4.1.2 Market Forecast
10.4.2 Mexico
10.4.2.1 Market Trends
10.4.2.2 Market Forecast
10.4.3 Others
10.4.3.1 Market Trends
10.4.3.2 Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast
11 SWOT Analysis
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats
12 Value Chain Analysis
13 Porters Five Forces Analysis
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes
14 Price Analysis
15 Competitive Landscape
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 10to8 Ltd
15.3.1.1 Company Overview
15.3.1.2 Product Portfolio
15.3.2 Acuity Scheduling Inc. (Squarespace Inc.)
15.3.2.1 Company Overview
15.3.2.2 Product Portfolio
15.3.3 Appointy Software Inc.
15.3.3.1 Company Overview
15.3.3.2 Product Portfolio
15.3.4 Melian Labs Inc.
15.3.4.1 Company Overview
15.3.4.2 Product Portfolio
15.3.5 Mindbody Inc.
15.3.5.1 Company Overview
15.3.5.2 Product Portfolio
15.3.6 Setmore Appointments
15.3.6.1 Company Overview
15.3.6.2 Product Portfolio
15.3.7 SimplyBook.me
15.3.7.1 Company Overview
15.3.7.2 Product Portfolio
15.3.8 Square Inc.
15.3.8.1 Company Overview
15.3.8.2 Product Portfolio
15.3.8.3 Financials
15.3.9 SuperSaaS
15.3.9.1 Company Overview
15.3.9.2 Product Portfolio
15.3.10 TimeTrade SilverCloud
15.3.10.1 Company Overview
15.3.10.2 Product Portfolio
Figure 1: Global: Appointment Scheduling Software Market: Major Drivers and Challenges
Figure 2: Global: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017-2022
Figure 3: Global: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 4: Global: Appointment Scheduling Software Market: Breakup by Type (in %), 2022
Figure 5: Global: Appointment Scheduling Software Market: Breakup by Deployment Type (in %), 2022
Figure 6: Global: Appointment Scheduling Software Market: Breakup by Organization Size (in %), 2022
Figure 7: Global: Appointment Scheduling Software Market: Breakup by End Use Industry (in %), 2022
Figure 8: Global: Appointment Scheduling Software Market: Breakup by Region (in %), 2022
Figure 9: Global: Appointment Scheduling Software (Web-base-SaaS) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Appointment Scheduling Software (Web-base-SaaS) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Appointment Scheduling Software (Mobile App) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Appointment Scheduling Software (Mobile App) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Appointment Scheduling Software (Other Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Appointment Scheduling Software (Other Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Appointment Scheduling Software (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Appointment Scheduling Software (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Appointment Scheduling Software (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Appointment Scheduling Software (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Appointment Scheduling Software (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Appointment Scheduling Software (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Appointment Scheduling Software (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Appointment Scheduling Software (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Appointment Scheduling Software (Corporate) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Appointment Scheduling Software (Corporate) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Appointment Scheduling Software (Beauty and Wellness) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Appointment Scheduling Software (Beauty and Wellness) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Appointment Scheduling Software (Education) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Appointment Scheduling Software (Education) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Appointment Scheduling Software (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Appointment Scheduling Software (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Appointment Scheduling Software (Other End Use Industries) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Appointment Scheduling Software (Other End Use Industries) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: North America: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: North America: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: United States: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: United States: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Canada: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Canada: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Asia-Pacific: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Asia-Pacific: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: China: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: China: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Japan: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Japan: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: India: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: India: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: South Korea: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: South Korea: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Australia: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Australia: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Indonesia: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Indonesia: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Others: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Others: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Europe: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Europe: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: Germany: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: Germany: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: France: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: France: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: United Kingdom: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: United Kingdom: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Italy: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Italy: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Spain: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Spain: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Russia: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Russia: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: Others: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: Others: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: Latin America: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: Latin America: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Brazil: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Brazil: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Mexico: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Mexico: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Others: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Others: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Middle East and Africa: Appointment Scheduling Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Middle East and Africa: Appointment Scheduling Software Market: Breakup by Country (in %), 2022
Figure 81: Middle East and Africa: Appointment Scheduling Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 82: Global: Appointment Scheduling Software Industry: SWOT Analysis
Figure 83: Global: Appointment Scheduling Software Industry: Value Chain Analysis
Figure 84: Global: Appointment Scheduling Software Industry: Porter's Five Forces Analysis
Table 1: Global: Appointment Scheduling Software Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Appointment Scheduling Software Market Forecast: Breakup by Type (in Million US$), 2023-2028
Table 3: Global: Appointment Scheduling Software Market Forecast: Breakup by Deployment Type (in Million US$), 2023-2028
Table 4: Global: Appointment Scheduling Software Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 5: Global: Appointment Scheduling Software Market Forecast: Breakup by End Use Industry (in Million US$), 2023-2028
Table 6: Global: Appointment Scheduling Software Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Appointment Scheduling Software Market: Competitive Structure
Table 8: Global: Appointment Scheduling Software Market: Key Players
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