Please Wait.....
Report
Airport Kiosk - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
Market Report I 2025-04-28 I 110 Pages I Mordor Intelligence
The Airport Kiosk Market size is estimated at USD 2.57 billion in 2025, and is expected to reach USD 3.91 billion by 2030, at a CAGR of 8.78% during the forecast period (2025-2030).
The growth in air passenger traffic and subsequent investments in airport infrastructure by governments and airport operators propels the demand for check-in kiosks, bag drop kiosks, information kiosks, advertisement kiosks, and promotion kiosks.
Moreover, the digitization of various operations at airports and increasing inclination toward self-service airport solutions generate demand for the installation of new and advanced kiosks to enhance the ease of operability and experience of passengers at airports. The integration of technologies, like biometrics, into kiosks for faster passenger processing is expected to support the growth of the airport kiosk market during the forecast period.
The airline industry has revolutionized with digital transformations from mobile check-in apps to interactive digital displays. Recent developments in the airline industry accelerate the growth of the airport kiosk market. Moreover, the incorporation of the latest developments and technology allows the upgradation of airport infrastructure and services. Protecting customer data from the threat of cyber crimes is necessary for the authorities to incorporate Information Technology (IT) solutions that serve a better and safer interface. Such factors are anticipated to boost the growth of the global airport kiosk market. On the other hand, complex airport operational procedures pose integration challenges and hinder market growth.
Airport Kiosk Market Trends
Bag Drop Kiosks to Showcase Remarkable Growth during the Forecast Period
Bag drop kiosks are self-service machines at airports that allow passengers to check their luggage and print baggage tags independently. These kiosks are typically used in conjunction with online check-in and are designed to streamline the process of dropping off checked baggage. However, they may not be available at all airports or for all flights, signifying the opportunities for market growth during the forecast period.
Several integrations and installations are underway at several airports, as bag drop kiosks form an integral part of automated baggage handling systems. With the concept of smart airports being rapidly adopted throughout airports that serve high passenger traffic, the installation of bag drop kiosks is also underway.
For instance, in June 2023, GMR Hyderabad International Airport introduced the Self-Baggage Drop facility by installing eight fully automated self-baggage machines equipped with scanners, scales, and sensors, enabling passengers to complete their baggage check-in facility in 45-60 seconds. In March 2023, Dusseldorf Airport commissioned Materna IPS to install several check-in and self-service bag drop kiosks in the airport as part of its extensive modernization project that envisions enhancing the current service offerings and ensure a smoother travel experience for passengers, which is expected to surpass 20 million in 2023. Such developments render a positive market outlook for bag drop kiosks during the forecast period.
North America to Dominate Market Share During the Forecast Period
According to the US Bureau of Transportation Statistics (BTS), airlines operating in the US carried 81.8 million passengers in May 2023, wherein 10.4 million were international passengers. This marks a 7.7% YoY growth in systemwide enplanements in the country. As of December 2022, the Airport Critical Infrastructure Program (ACIP) of Canada committed more than USD 570 million (approx. USD 415 million) to 19 of Canada's large airports and announced 39 critical infrastructure projects, contributing to safety and operational efficiency to enhance security, connectivity, and COVID-19 testing and screening. Such remarkable growth has led to the adoption of various types of automated kiosks at several existing airports in the country to eliminate operational bottlenecks and focus on providing a seamless experience.
For instance, in June 2023, JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, started installing the Amadeus' Auto Bag Drop (ABD) and Next Generation Kiosk (NGK) self-service technologies to help improve passenger flows. This technology will enable passengers to check in and print their bag tags at one of 86 Amadeus kiosks before dropping checked luggage at one of the 42 new Series 7 Auto Bag Drop units. Furthermore, these kiosks and bag drop units are to be equipped with biometric capabilities to enable passenger identification through facial recognition technologies.
Atlanta Airport installed a special information kiosk that instructs travelers how to perform CPR through a five-minute interactive tutorial. It is sponsored by the American Heart Association and is part of its CPR awareness program. Thus, the airport kiosks market in North America is expected to flourish due to the rapid growth in air passenger traffic and the number of airport infrastructure development projects, either underway or in the pipeline, during the upcoming years.
Airport Kiosk Industry Overview
The airport kiosk market is semi-consolidated in nature, with the presence of several local and global players holding significant shares of the market. Some key players in the market are Materna IPS GmbH, NCR Voyix Corporation, ICTS Europe SA, Amadeus IT Group SA, and KIOSK Information Systems. Key players in the market invest highly in research and development and the introduction of advanced airport solutions that will improve passenger experience at airports. For instance, in June 2022, SITA announced signing a partnership agreement with Alstef Group, an established baggage handling specialist, to launch Swift Drop, a new self-bag drop solution that significantly speeds up the experience of passengers checking their own bags. With the fast and intuitive interface, passengers can quickly check their bags, avoiding long queues at traditional check-in points.
Additional Benefits:
- The market estimate (ME) sheet in Excel format
- 3 months of analyst support
1 INTRODUCTION
1.1 Study Assumptions
1.2 Scope of the Study
2 RESEARCH METHODOLOGY
3 EXECUTIVE SUMMARY
4 MARKET DYNAMICS
4.1 Market Overview
4.2 Market Drivers
4.3 Market Restraints
4.4 Porter's Five Forces Analysis
4.4.1 Bargaining Power of Buyers/Consumers
4.4.2 Bargaining Power of Suppliers
4.4.3 Threat of New Entrants
4.4.4 Threat of Substitute Products
4.4.5 Intensity of Competitive Rivalry
5 MARKET SEGMENTATION
5.1 Component
5.1.1 Hardware
5.1.2 Software and Services
5.2 Type
5.2.1 Check-in Kiosks
5.2.2 Automated Passport Control Kiosks
5.2.3 Bag Drop Kiosks
5.2.4 Other Types
5.3 Geography
5.3.1 North America
5.3.1.1 United States
5.3.1.2 Canada
5.3.2 Europe
5.3.2.1 United Kingdom
5.3.2.2 Germany
5.3.2.3 France
5.3.2.4 Rest of Europe
5.3.3 Asia-Pacific
5.3.3.1 China
5.3.3.2 India
5.3.3.3 Japan
5.3.3.4 Rest of Asia-Pacific
5.3.4 Latin America
5.3.4.1 Brazil
5.3.4.2 Mexico
5.3.4.3 Rest of Latin America
5.3.5 Middle East and Africa
5.3.5.1 United Arab Emirates
5.3.5.2 Saudi Arabia
5.3.5.3 Qatar
5.3.5.4 Rest of Middle East and Africa
6 COMPETITIVE LANDSCAPE
6.1 Vendor Market Share
6.2 Company Profiles
6.2.1 Embross
6.2.2 SITA
6.2.3 QUAVIS
6.2.4 Zamzar AG
6.2.5 IER
6.2.6 Materna IPS GmbH
6.2.7 Elenium Automation Pty Ltd
6.2.8 NCR Voyix Corporation
6.2.9 ICTS Europe SA
6.2.10 Amadeus IT Group SA
6.2.11 Marcus Pedersen Ap
6.2.12 Pushpam Computers and Software Pvt. Ltd
6.2.13 RTX Corporation
6.2.14 KIOSK Information Systems
7 MARKET OPPORTUNITIES AND FUTURE TRENDS
- Not Sure / Need Reassuring
- Confirm Content
-
Content is provided by our partners and every effort is made to make Market Report details as clear as possible. If you are not sure the exact content you require is included in this study you can Contact us to double check. To do this you can:
Use the ‘? ASK A QUESTION’ below the license / prices and to the right of this box. This will come directly to our team who will work on dealing with your request as soon as possible.
Write to directly on support@scotts-international.com with details. Please include as much information as possible including the name of report or link so our staff will be able to work on you request.
Telephone us directly on 0048 603 394 346 and an experienced member of team will be on hand to answer.
-
- Sample Pages
-
With the vast majority of our partners we can obtain Sample Pages to support your decision. This is something we can arrange without revealing your personal details.
It is important to note that we will not be able to provide you the exact data or statistics such as Market Size and Forecasts. Sample pages usually confirm the layout or the Categories included in Charts and Graphs, excluding specific data.
To ask for Sample Pages by contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Check for Alternatives
-
Whilst we try to make our online platform as easy to use as possible there is always the possibility that a better alternative has not been found in your search.
To avoid this possibility Contact us through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346 and a Senior Team Member can review your requirements and send a list of possibilities with opinions and recommendations.
-
- Confirm Content
- Prices / Formats / Delivery
- Prices
-
All prices are set by our partners and should be exactly the same as those listed on their own websites. We work on a Revenue share basis ensuring that you never pay more than what is offered elsewhere.
Should you find the price cheaper on another platform we recommend you to Contact us as we should be able to match this price. You can Contact us though through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Discounts
-
As we work in close partnership with our Partners from time to time we can secure discounts and assist with negotiations, this is part of our personalised service to you.
Discounts can sometimes be arranged for speedily placed orders; multiple report purchases or Higher License purchases.
To check if a Discount is possible please Contact our experienced team through ‘? ASK A QUESTION’, support@scotts-international.com, or by telephoning 0048 603 394 346.
-
- Available Currencies
-
Most Market Reports on our platform are listed in USD or EURO based on the wishes of our Partners. To avoid currency fluctuations and potential price differentiations we do not offer the possibility to change the currency online.
Should you wish to pay in a different currency to that advertised online we do accept payments in USD, EURO, GBP and PLN. The price will be calculated based on the relevant exchange rate taken from our National Bank.
To pay in a different above currency to that advertised online please Contact our team and a quotation will be sent within a couple of hours with payment details.
-
- Licenses
-
License options vary from Partner to Partner as is usually based on the number of Users that will benefitting from the report. It is very important that License ordered is not breached as this could have potential negative consequences for you individually or your employer.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
-
- Global Site License
-
The Global Site License is the most comprehensive license available. By selecting this license, the Market Report can be shared with other ‘Allowed Users’ and any other member of staff from the same organisation regardless of geographic location.
It is important to note that this may exclude Parent Companies or Subsidiaries.
If you have questions or need confirmation about the specific license we recommend you to Contact us and a detailed explanation will be provided.
-
- Formats
-
The most common format is PDF, however in certain circumstances data may be present in Excel format or Online, especially in the case of Database or Directories. In addition, for certain higher license options a CD may also be provided.
If you have questions or need clarification about the specific formats we recommend you to Contact us and a detailed explanation will be provided.
-
- Delivery
-
Delivery is fulfilled by our partners directly. Once an order has been placed we inform the partner by sharing the delivery email details given in the order process.
Delivery is usually made within 24 hours of an order being placed, however it may take longer should your order be placed prior to the weekend or if otherwise specified on the Market Report details page. Additionally, if details have been not fully completed in the Order process a delay in delivery is possible.
If a delay in delivery is expected you will be informed about it immediately.
-
- Shipping Charges
-
As most Market Reports are delivered in PDF format we almost never have to add additional Shipping Charges. If, however you are ordering a Higher License service or a specific delivery format (e.g. CD version) charges may apply.
If you are concerned about additional Shipping Charges we recommend you to Contact us to double check.
-
- Prices
- Ordering
- By Credit Card
-
We work in Partnership with PayU to ensure payments are made securely in a fast and effortless way. PayU is the e-payments division of Naspers.
Naspers operates in over 133 International Markets and ranks 3rd Globally in terms of the number of e-commerce customers served.
For more information on PayU please visit: https://www.payu.pl/en/about-us
-
- By Money Transfer
-
If you require an invoice prior to payment, this is possible. To ensure a speedy delivery of the Market Report we require all relevant company details and you agree to maximum payment terms of 30 days from receipt of order.
With our regular clients deliver of the Market Report can be made prior to receiving payment, however in some circumstances we may ask for payment to be received before arranging for the Market Report to be delivered.
-
- By Credit Card
- Security
- Website security
-
We have specifically partnered with leading International companies to protect your privacy by using different technologies and processes to ensure security.
Everything submitted to Scotts International is encrypted via SSL (Secure Socket Layer) and all personal information provided to Scotts International is stored on computer systems with limited access in controlled environments.
-
- Credit Card Security
-
We partner with PayU (https://www.payu.pl/en/about-us) to ensure all credit card payments are made securely in a fast and effortless way.
PayU offers 250+ various payment channels and eWallet services across 4 continents allowing buyers to pay electronically, whether on a computer or a mobile device.
-
- Website security